44% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction
Apr 19,2016
Apr 19,2016
3
people found
this helpful
this helpful
Absolutely terrible service as a Tennant, let prospective Tennant's in to look round without asking, moved stuff lied that they'd been in touch. Yelled at me and said I couldn't extend my stay in the property by a week as new tenants were moving in and now want to continue to charge rent as it was a fixed tenancy whilst taking money from new people and no doubt not telling land lady and pocketing it ......also still waiting on return of deposit. Bunch of liars, cheats and who knows what else.
Comment on agent fees
For what I paid poor, I pity the poor landlady as she's stuck paying most.
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Latest Reviews
5th Dec 2024
reviewed by 'Lauren'
25th Feb 2024
reviewed by 'Ahmed Abdellatif'
2nd Oct 2023
reviewed by 'Amanda'
14th Jan 2021
reviewed by 'emma'
13th Dec 2019
reviewed by 'Adam'
28th Oct 2019
reviewed by 'Stephen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 44% | 75% | £115,000 | £340,000 |
| Lettings | 100% | 73% | £450 | £1,095 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 1 | 4 | 3 | 2 | 2 | 0 | 1 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 05,2024
Dec 05,2024
0
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William H Brown Wakefield were in a league of their own when it came to evaluation. Dominique was the only one out of 4 other estate agents that felt as confident as we did that our house could sell for the asking price we had in ...
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Feb 25,2024
Feb 25,2024
0
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I am deeply disappointed with the service provided by William H Brown. We were approved to move into a house managed by them, only to be blindsided nine days before our scheduled move-in date. Upon calling to confirm the details, we were informed that the ...
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Oct 02,2023
Oct 02,2023
0
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All the staff at WH Brown gave excellent service. They were always upbeat, polite and helpful.
A big thank you to Charlie, Imogen, Liam and Lucy, in particular.
You all helped our dream of living in a bungalow possible. Thank you...
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Jan 14,2021
Jan 14,2021
5
people found
this helpful
this helpful
This agent cold-called me after obtaining my number from someone who wanted to view my home and was selling their house with them, breaching my data protection and trying to poach my business from the agent who is selling my house because 'my property has ...
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Dec 13,2019
Dec 13,2019
0
people found
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After using many a different agent over a various number of years (I’ll admit I played the field of agents in the past). I then listed with William H Brown.. Shelby was fantastic! She sold the house within days! And always goes above and ...
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Oct 28,2019
Oct 28,2019
0
people found
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I would just like to say how marvellous the staff are at the Wakefield Branch, nothing was too much trouble, they were a very happy, enthusiastic crew, who remained very professional throughout the sale of my property and would not hesitate in recommending to others. ...
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Jan 07,2019
Jan 07,2019
0
people found
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In the run up to Christmas I listed a property with no real expectation of letting before the new year. Thanks to the enthusiasm and hard work of the Wakefield team they sourced 3 potential tenants and summarised the benefits of each one to make my ...
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Comment on agent fees
Reasonable
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Jun 21,2018
Jun 21,2018
0
people found
this helpful
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Thanks very much to all the staff at Wakefield Branch, both sales and lettings, for a very professional job well done . Please be advised that we are very satisfied with the end result and will have no hesitation in returning to you for help in ...
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Comment on agent fees
Good
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Jun 16,2018
Jun 16,2018
1
people found
this helpful
this helpful
This week my other half called up to book a viewing for this house that we might buy. She asked us if we could do Saturday 16th at 4pm as he is already showing someone the house but told her we couldn't as I didn't ...
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Apr 12,2018
Apr 12,2018
0
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Treat foreign tenants as animals
She hate foreign
Every time she lie.
Last week I call more time this person. and any time I don't have a true answer. if today she say something, tomorrow: she miss and do change she mind....
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Comment on agent fees
Treat foreign tenants as animals She hate foreign Every time she lie.
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Feb 01,2018
Feb 01,2018
0
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Sara is always very prompt with responses and understands our needs as landords. It is a pleasure to speak with Sara whenever we have any issues....
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Jan 30,2018
Jan 30,2018
0
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Sara makes being a landlord easy. She is polite and courteous, understands both the landlord and the tenant's point of view and alwaysfollows through on what she says she will do....
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Jan 29,2018
Jan 29,2018
0
people found
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As always Sara has been helpful and sorted my issues as best she can. I'm always called back and dealt with in a timely manner. Sara is a pleasure to deal with....
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Comment on agent fees
Agents fees were in line with other agents.
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Oct 23,2017
Oct 23,2017
5
people found
this helpful
this helpful
Received a phone call from "Louise" regarding a viewing. She was abrupt, rude & unprofessional. I am disgusted that someone in a profession who is expected to liaise with customers/clients with courtesy & people skills is allowed to speak to people in such a degrading manor.
...
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Comment on agent fees
N/A
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Jul 08,2017
Jul 08,2017
4
people found
this helpful
this helpful
Attempting to purchase a property through William h Brown has been so difficult. This was one of the main reason for our withdrawal to purchase a property through them. We will not look at property they have for sale in the future.
The service I ...
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Comment on agent fees
Bad - in my opinion, I feel £2800,00 is expensive for agent fees
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Jun 21,2017
Jun 21,2017
9
people found
this helpful
this helpful
I have only recently discovered this site, or I would have posted my review earlier. After a visit from Dominique (who was very professional) we decided to use this agent. What a mistake! A lack of proactivity, a tendency to blame our solicitor for delays (...
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Comment on agent fees
Very high considering the lack of service offered.
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Jun 13,2017
Jun 13,2017
1
people found
this helpful
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1 star is too much. This company is a joke. Upon viewing the property the boiler had a fault I was told this would be fixed. Nearly 2 years later it's decided the boiler needs to be fixed,they came to do the repair then a week ...
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Comment on agent fees
Really high fees for the service they give which is absolutely nothing
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May 17,2017
May 17,2017
3
people found
this helpful
this helpful
Took sale price reduction instructions from 3rd party.
Did not provide updates proactively.
Always had to chase.
Requests for return phone calls not acted on.
Feel ripped off and angry....
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Comment on agent fees
Disproportionate to actual service provided.
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Feb 28,2017
Feb 28,2017
0
people found
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Extremely pleased with the service I received from William H Brown in Wakefield - nothing was too much trouble for them and we are delighted with our new home. For a very large estate agent they have a very feel. Would most definitely recommend these ...
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Comment on agent fees
Good
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Dec 28,2016
Dec 28,2016
2
people found
this helpful
this helpful
Mark Dann was the only competent and efficient property coordinator at Sequence Homes. He got matters rectified and really listened to my concerns. The service that I have received from Sequence over the last 8 years has been nigh on terrible with property coordinators constantly walking ...
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Comment on agent fees
Extortionate.
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Oct 31,2016
Oct 31,2016
0
people found
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Just wanted to put on record my appreciation for the work carried out by the Property Co-ordinator, James Smith, who mediated a difficult situation. As a result he brought this to a satisfactory agreement and all parties were satisfied with the outcome, without having to ...
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Comment on agent fees
good
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Jul 27,2016
Jul 27,2016
2
people found
this helpful
this helpful
My review is not directly for the letting agents who lost a set of keys but to the management company Sequence and in particular Rowan Moore who went the extra mile to sort things out for us as very distant landlords with just our family ...
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Comment on agent fees
Fairly similar to others I suspect.
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Apr 19,2016
Apr 19,2016
3
people found
this helpful
this helpful
Absolutely terrible service as a Tennant, let prospective Tennant's in to look round without asking, moved stuff lied that they'd been in touch. Yelled at me and said I couldn't extend my stay in the property by a week as new tenants were moving in ...
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Comment on agent fees
For what I paid poor, I pity the poor landlady as she's stuck paying most.
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Apr 24,2013
Apr 24,2013
12
people found
this helpful
this helpful
We have been lied to constantly by WH Brown, we have called and called but never get a response of a call back! The lettings receptionist just as usually in their ilk manners says that they are busy and just takes your number buy guess ...
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What agent could do to change your mind?
Change the staff and attitudesAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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