0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 08,2012
Feb 08,2012
3
people found
this helpful
this helpful
All I can say is STAY AWAY. Never have I dealt with so many rude people in one office, they never answer their phones or call back when they say they will. I had to chase them for the first 3 months of my tenancy to get simple things such as having the curtain rail put back up in the living room and getting a rear drain unblocked. I have got away lightly compared to some horror stories of people I've spoken to things range from broken heating to a house that's so mouldy you can't leave shoes under your own bed as they'll be covered in mould in a week. Everyone gets the same response 'I'll speak to my colleague and get back to you,' the 'I'll get back to you' is a complete lie as Castles never returns a calls. They'll ring you as soon as your rent is late though and will keep ringing until you pay. I've lost count the amount of times they've turned up at my home with a group of students to show around the house without giving us any prior notice.
What agent could do to change your mind?
Change there attitude towards people we may be students but were not stupid or a piece of dirt you stepped inAttached Filesnbsp;
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Latest Reviews
6th Jul 2012
reviewed by 'Rather'
8th Feb 2012
reviewed by 'STAY'
2nd Sep 2010
reviewed by 'haysdays'
1st Jul 2010
reviewed by 'Jenny'
Opening Hours
Address
Castle Estates
23 Warwick Row
Coventry
West Midlands
CV1 1EY
02476 258492, 07970 956424
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
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Jul 06,2012
Jul 06,2012
4
people found
this helpful
this helpful
Worse service and people I have ever dealt with. EVER. First off, we were tricked into renting an appalling property compared to the one we had originally signed on for. Which we ALL signed the contract LEGALLY and yet we were shoved into this disgusting ...
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What agent could do to change your mind?
They could close down and help make the world a better place.Attached Filesnbsp;
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Feb 08,2012
Feb 08,2012
3
people found
this helpful
this helpful
All I can say is STAY AWAY. Never have I dealt with so many rude people in one office, they never answer their phones or call back when they say they will. I had to chase them for the first 3 months of my tenancy to ...
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read full review
What agent could do to change your mind?
Change there attitude towards people we may be students but were not stupid or a piece of dirt you stepped inAttached Filesnbsp;
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Sep 02,2010
Sep 02,2010
3
people found
this helpful
this helpful
After paying a rediculus amount for fees and summer rent we finaly moved in to our unfurnished student house that should be furnished, no blinds or wardrobes. The washingline never came which ment drying clothes evrywhere around the house. Furniture was cheep and tacky, kept ...
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Jul 01,2010
Jul 01,2010
4
people found
this helpful
this helpful
[[EDIT ORIGINAL START]]
We should have realised how much of a con Castles was when we agreed to pay a...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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