Blackheath, London, SE10
5/5, 51 reviews
98% recommended
100% sales valuation accuracy
91% sales fee satisfaction
83% lettings valuation accuracy
96% lettings fee satisfaction
Franklyn James - Visit Our Website

“Stephanie was excellent in keeping me updated and staying in ......”

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Apr 15,2016
Minithumbup
By: 'Paul'
Apr 15,2016
16 people found
this helpful
Stephanie was excellent in keeping me updated and staying in touch with all parties to ensure the sale went through as quickly and easily as possible. A pleasure to deal with.
Comment on agent fees
I was less keen on the retainer deposit that has to be paid when an offer is accepted as this isn't normal practice. I understand the logic that it helps ensure both parties are committed to the transaction, but feel in that vein, if one party pulls out of the sale then some or all of the deposit should go to the party that lost out.
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Latest Reviews

View all Reviews 51
30th Jul 2018
reviewed by 'Puneet'
“This was my first time searching for a house in London and Mark was extremely friendly, took time out to ......”
25th Jul 2018
reviewed by 'Katherine'
“Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the ......”
25th Jul 2018
reviewed by 'Katherine'
“Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the ......”
2nd Jul 2018
reviewed by 'Jake'
“Mark Young was really helpful in showing us a range of suitable flats based on our rather vague needs. Would ......”
17th Jun 2018
reviewed by 'Dupe78'
“Process was quick and relatively stress-free. Mark was helpful and accommodating of my requirements. Also had great support from the ......”
30th Apr 2018
reviewed by 'Josh'
“Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. ......”
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Franklyn James
4-6 Blackheath Hill
Blackheath,London
Greater London
SE10 8DE
020 3370 2222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 91% £200,000 £585,000
Lettings 83% 96% £850 £2,125
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 0 20 1 14 0 10 0 0 0
Areas covered
  • SE10
  • SE3
  • SE8
  • SE13
  • SE14
  • SE4
  • SE12
  • SE7
  • SE16
  • SE9
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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“Responsive and helpful...”

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Jul 30,2018
Minithumbup
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Mark
By: 'Puneet'
Jul 30,2018
0 people found
this helpful
This was my first time searching for a house in London and Mark was extremely friendly, took time out to explain me the details, and guided me throughout the process. Overall, a very professional experience....
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“Mark was extremely helpful throughout the whole process; he is very approachable and professional....”

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Jul 25,2018
Minithumbup
By: 'Katherine'
Jul 25,2018
0 people found
this helpful
Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was possible....
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“Mark was extremely helpful throughout the whole process; he is very approachable and professional....”

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Jul 25,2018
Minithumbup
By: 'Katherine'
Jul 25,2018
0 people found
this helpful
Mark was extremely helpful throughout the whole moving process; he is very approachable and professional at all times, making the process run as smoothly as was possible....
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“Very Helpful!...”

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Jul 02,2018
Minithumbup
By: 'Jake'
Jul 02,2018
1 people found
this helpful
Mark Young was really helpful in showing us a range of suitable flats based on our rather vague needs. Would definitely recommend him to anybody looking to rent in this area! I cannot thank him enough and I know have an idea of the properties ...
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Comment on agent fees
I did not move in the end.
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“Quick and stress-free process...”

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Jun 17,2018
Minithumbup
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By: 'Dupe78'
Jun 17,2018
0 people found
this helpful
Process was quick and relatively stress-free. Mark was helpful and accommodating of my requirements. Also had great support from the rest of the team - Hilary has been amazing!...
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Comment on agent fees
Fees are excessive. I appreciate this is the case for most agents in London but they are excessive and I think they would struggle to justify fees relative to services provided.
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“Mark Young Review...”

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Apr 30,2018
Minithumbup
By: 'Josh'
Apr 30,2018
0 people found
this helpful
Mark did a great job of arranging our viewing, showing us the property and answering all of our follow-up questions. Mark was very quick to respond to email, which was greatly appreciated....
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“Really nice chap. Found us the house we'd been searching for straight away...”

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Mar 21,2018
Minithumbup
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By: 'Jack'
Mar 21,2018
0 people found
this helpful
Mark was the first agent we saw. We described our rough tick-list of what we wanted, where how much we wanted to pay etc. As it transpired, the perfect house came onto the market in that evening and Mark knew it would be right for ...
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Comment on agent fees
Transparent on the fees from the start. Total cost was as expected for a house move
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By: Miguel Salinero Barbolla
Jun 13, 2018
View all comments (1)
My experience with Franklyn James and more specifically with Mark Kimber has been very positive. His understanding of my needs and requirements perfectly matched with the buyer's profile. Mark displayed great knowledge on the market and all the aspects surrounded by selling process. Also, he communicates very clearly so one knows exactly where we are in the process. Highly recommended for any buyer or seller who want to make of their project a successful one. ...

“Mark and Philip helped me in the renting process from ......”

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Dec 15,2017
Minithumbup
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By: 'Piergiorgio'
Dec 15,2017
0 people found
this helpful
Mark and Philip helped me in the renting process from start to the end in an extremely professional way; their approach is proactive and you can feel from the beginning how professional they are and how much they care about their clients. Constant communication, associated ...
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Comment on agent fees
Good
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“Mark was an extremely helpful in the buying of our ......”

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Nov 29,2017
Minithumbup
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By: 'William'
Nov 29,2017
0 people found
this helpful
Mark was an extremely helpful in the buying of our first property. Friendly, informative, always available and quickly responsive to help us through the process every step of the way. I would thoroughly recommend his services as an estate agent. Thanks Mark!...
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“Mark is fantastic estate agent and negotiator. From the moment ......”

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Nov 21,2017
Minithumbup
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By: 'Sofia'
Nov 21,2017
0 people found
this helpful
Mark is fantastic estate agent and negotiator. From the moment the property went on the market he provided excellent service. Mark's ability to read people and the market meant he was able to get the right people in to view the property and achieve some ...
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Comment on agent fees
Good
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“As a first time buyer, Franklyn James and in particular ......”

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Nov 02,2017
Minithumbup
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By: 'Amy'
Nov 02,2017
1 people found
this helpful
As a first time buyer, Franklyn James and in particular Mark Kimber was extremely helpful with the entire process. Mark was friendly, easy to contact, always on hand to give useful advice and I'd recommend him and his services in future. I experienced a few ...
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“Mark's service was excellent. He was responsive, knowledgeable and very ......”

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Oct 01,2017
Minithumbup
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By: 'Matthew'
Oct 01,2017
0 people found
this helpful
Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn James....
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N/A
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“Mark and his colleagues are excellent. My husband and I ......”

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Aug 23,2017
Minithumbup
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By: 'Sheila'
Aug 23,2017
0 people found
this helpful
Mark and his colleagues are excellent. My husband and I bought our property through Mark and he helped us find the tenants within a week! We have dealt with different estate agencies previously, and I have to say Frankly James are the best! They proactively ...
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Comment on agent fees
Reasonable
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“I have been completely thrilled with the service that Mark ......”

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Aug 23,2017
Minithumbup
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By: 'J'
Aug 23,2017
0 people found
this helpful
I have been completely thrilled with the service that Mark has provided. He handled all negotiations with such professionalism and was able to secure a fantastic price in a very uneasy market. Mark's ability to read people meant that all appropriate leads were followed up ...
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Comment on agent fees
Excellent fees for an excellent service
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“Mark was very helpful and prompt with helping me on ......”

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Aug 22,2017
Minithumbup
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Mark
By: 'Dealdigger'
Aug 22,2017
1 people found
this helpful
Mark was very helpful and prompt with helping me on renting a flat. He was very proactive and performed a very professional liasion between myself and the landlord. The process was very straight forward, professional and hassle free....
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“It was a pleasant surprise to find Philip after the ......”

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Aug 18,2017
Minithumbup
By: 'Robert'
Aug 18,2017
0 people found
this helpful
It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to ...
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Comment on agent fees
Joint agency agreement fees were fair.
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“Kate from Franklyn James was excellent to work with. This ......”

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Jun 07,2017
Minithumbup
By: 'The'
Jun 07,2017
0 people found
this helpful
Kate from Franklyn James was excellent to work with. This being our first home, she supported us throughout the process and kept us updated regularly. I would wholeheartedly recommend Kate & Franklyn James, friendly, caring, considerate and professional....
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“We are very grateful for service provided by Mark and ......”

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Jun 07,2017
Minithumbup
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By: 'Dr'
Jun 07,2017
0 people found
this helpful
We are very grateful for service provided by Mark and Phil from Blackheath office. With our property being unusually large for the area, it was a challenging task to rent it out, but Franklyn James found us tenants in less than 2 months (and that was ...
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“Franklyn James was both my letting agent and estate agent ......”

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May 24,2017
Minithumbup
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By: 'Ms'
May 24,2017
0 people found
this helpful
Franklyn James was both my letting agent and estate agent when I decided to sell the flat. Mark Kimber and Philip Dockerill have provided absolutely outstanding services to me, I can honestly say there is no better agent than Franklyn James in London! Mark found ...
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Comment on agent fees
Superb value
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“Mark was very helpful since the beginning. He showed good ......”

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Apr 28,2017
Minithumbup
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By: 'Luciana'
Apr 28,2017
0 people found
this helpful
Mark was very helpful since the beginning. He showed good will and was always available when we had doubts. He was also helpful with the reference process....
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“We used Franklyn James for our house sale. As an ......”

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Mar 24,2017
Minithumbup
By: 'Gerry'
Mar 24,2017
2 people found
this helpful
We used Franklyn James for our house sale. As an estate shdnts they were so helpful, reliable, professional. Nothing was too much trouble.pictures of our home were fabulous. We dealt with Phil Dockerill & Stephanie Dang. Both were fabulous. We were kept updated throughout the ...
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Comment on agent fees
Fee was good
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“I placed my flat for sale with Franklyn James, in ......”

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Mar 07,2017
Minithumbup
By: 'A.'
Mar 07,2017
1 people found
this helpful
I placed my flat for sale with Franklyn James, in a difficult market - and from the beginning the staff were friendly, professional , knowledgeable and beyond helpful. Before I had even signed up with them, Philip Dockerill helped me find tradesmen to do some repairs ...
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Comment on agent fees
Their quoted fees are very reasonable
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“Highly professional, excellent communication throughout the whole process of selling ......”

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Feb 21,2017
Minithumbup
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By: 'Rachel'
Feb 21,2017
0 people found
this helpful
Highly professional, excellent communication throughout the whole process of selling my property and have no hesitation in recommending the services of Franklyn&james....
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Comment on agent fees
Superb value!
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“As a purchaser, dealing with Mark as a vendor's agent, ......”

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Feb 20,2017
Minithumbup
By: 'Charles'
Feb 20,2017
0 people found
this helpful
As a purchaser, dealing with Mark as a vendor's agent, I found him to be efficient, courteous and straightforward. A pleasure to have had dealings with him....
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“Kate Barton did a fantastic job at helping me to ......”

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Feb 01,2017
Minithumbup
By: 'CP'
Feb 01,2017
0 people found
this helpful
Kate Barton did a fantastic job at helping me to find the right tenants for my home. She gave me great confidence in her ability and expertise, and had a good idea of the family I was ideally looking to rent to. Both Kate and ...
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Comment on agent fees
The fees were originally quite a bit higher than the other agencies I was looking into, but they thankfully reduced them to the same as their competitors and were thereafter a very reasonable rate.
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“Kate was fantastic, found us the perfect property for our ......”

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Dec 20,2016
Minithumbup
By: 'Derek'
Dec 20,2016
0 people found
this helpful
Kate was fantastic, found us the perfect property for our location/budget/requirements. She very clearly (and honestly) explained all of the fees we would be paying, and when we need to pay them as well as how the process was going. She was extremely ...
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Comment on agent fees
The fees were what we expected, on par with normal London rates.
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“We just rented the property in fingal street, Greenwich,London ......”

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Nov 15,2016
Minithumbup
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By: 'Veronica'
Nov 15,2016
0 people found
this helpful
We just rented the property in fingal street, Greenwich,London and Mark Kimber was really helpful with everything, really capable in showing us the house properly and when we decided to take the flat, always available at any time for all our queries ! Also a ...
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“He's been very kind since the beginning and helped us ......”

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Oct 14,2016
Minithumbdown
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By: 'Paolo'
Oct 14,2016
14 people found
this helpful
He's been very kind since the beginning and helped us out in the communication and negotiation with the landlord....
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“We were in an hurry looking for an house to ......”

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Oct 13,2016
Minithumbup
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Mark
By: 'Francesco'
Oct 13,2016
16 people found
this helpful
We were in an hurry looking for an house to rent and even if we got back to him after a week from the first call, he's always been very helpful and helped us out with the negotiation....
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“I recently dealt with Franklyn James estate agents regarding a ......”

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Sep 30,2016
Minithumbup
By: 'Silvester'
Sep 30,2016
16 people found
this helpful
I recently dealt with Franklyn James estate agents regarding a property I did want to move into. I can fairly say I am Delighted with the help I received and exceptionally happy with the outcome. I was in need of their help on daily basis ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:31 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London SE10 8DE



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Franklyn James

Branch - Blackheath, London, SE10

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