“Whilst others report bad experiences, mine was nothing but positive! ......”
5 Star Review
Aug 19,2015
By:
'Tansy'
Aug 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: BN1
0
people found
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Whilst others report bad experiences, mine was nothing but positive! Yes, the contracts are a little 'heavy' but unless you have a vegi shake for a brain, you will be fine.
All issues were dealt with promptly, and one the one occasion it wasn't, a ...
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“Don't have anything to do with this bunch. We (along ......”
1 Star Review
Apr 30,2015
By:
'Pete'
Apr 30,2015
Services: Lettings (Prospective customer)
Rent PCM: £1200
Would you recommend?: No
Postcode: BN3
Lettings (Prospective customer)
Rent PCM: £1200
Postcode: BN3
1
people found
this helpful
Don't have anything to do with this bunch. We (along with several other couples) viewed a flat that we really liked. I asked Paul what would happen if several people were interested, and he told us the details of all interested parties would be passed ...
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What agent could do to change your mind?
Not lying would be a start
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“I have been renting as a student since last August. ......”
5 Star Review
Apr 23,2015
By:
'Grace'
Apr 23,2015
Services: Lettings (as a Tenant)
Rent PCM: £440
Would you recommend?: Yes
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £440
Postcode: BN3
0
people found
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I have been renting as a student since last August. Now that it is time we have had to search for a new house, I have realised how awful many of the other agents treat students and how lucky we have been with Cambridge. If ...
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“Absolutely useless! I can't actually give you one reason why ......”
1 Star Review
Mar 12,2015
By:
'jordan'
Mar 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: No
Postcode: BN2
Lettings (as a Tenant)
Rent PCM: £875
Postcode: BN2
0
people found
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Absolutely useless! I can't actually give you one reason why you should go with them. They don't fix anything, they just ignore you until you kick up a massive fuss! Every time you ring you have to deal with someone different. They don't listen to ...
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“Staff member very rood. Unhelpful , if any problem they ignore.. ......”
1 Star Review
Feb 22,2015
By:
'Thomas'
Feb 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: BN3
1
people found
this helpful
Staff member very rood. Unhelpful , if any problem they ignore.. Asking to fix by ourselfs.
Never use again..I am glad I left them.. As I expect didn't get my deposite back.....
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What agent could do to change your mind?
Treat tenants as a customer
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“I wish I knew about this web site before I ......”
1 Star Review
Jul 04,2014
By:
'Anon'
Jul 04,2014
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Rent PCM: £850
Postcode: BN1
2
people found
this helpful
I wish I knew about this web site before I started looking for a place to rent. They seem to have lovely properties, but not worth the agro that is to follow. The contracts are exruciating - binding 12 month contracts, rent increases, firm requests NOT ...
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What agent could do to change your mind?
Tenants should not be pushed into binding, no exit contracts.
All repairs should be dealt with promptly and respectfully.
Staff should be respectful.
The employer should do outmost to minimise staff turnover and for tenants to have a single staff member point of call.
Tenants should be allowed to put decorations on the wall. The only contract binding request should be that no damage is done to the property.
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“I rented properties in Brighton & Hove for 12 years and used ......”
1 Star Review
Jun 10,2014
By:
'PJB'
Jun 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: BN3
0
people found
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I rented properties in Brighton & Hove for 12 years and used about 10 different agencies. Cambridge Residential are by far the worst of the lot.
Don't be fooled by the charming sales patter or the nice offices. Once you have paid the massive admin fee and signed ...
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What agent could do to change your mind?
Just treat tenants fairly.
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“Where to begin, viewed a flat that we loves instantly ......”
1 Star Review
Jan 20,2014
By:
'Laura'
Jan 20,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
0
people found
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Where to begin, viewed a flat that we loves instantly and put holding deposit down. Paid an additional £360 for referencing which we ended up chasing ourselves. Lots of minor things were missed in the inventory so I added them to it later but the lady ...
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“where to start. we had six months of complete and ......”
2 Star Review
Sep 16,2013
By:
'A'
Sep 16,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN3
Lettings (as a Tenant)
Postcode: BN3
0
people found
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where to start. we had six months of complete and utter shambles of service. after handing over our holding fee we had to constantly chase up references etc. just so we could move in on time. I thought you paid that £360 for them to do ...
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“Disappointed at every step. We were charged a ridiculous amount ......”
1 Star Review
Apr 17,2013
By:
'Don't'
Apr 17,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
Disappointed at every step.
We were charged a ridiculous amount for admin fees and references (which we then had to chase ourselves as Cambridge did not respond to any calls, emails, or voice messages).
2 weeks into the tenancy we were contacted, by another agency, and ...
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What agent could do to change your mind?
Actually respond to complaints/problems, be honest in your dealings and try to understand that the prospect of having to move is not a pleasant one.
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“Living in Brighton renting places since 2007 and these guys were ......”
1 Star Review
Mar 28,2013
By:
'Ben'
Mar 28,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN2
Lettings (as a Tenant)
Postcode: BN2
1
people found
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Living in Brighton renting places since 2007 and these guys were the worst. They took a majority of our deposit and treated us appallingly. Two main incidents spring to mind. Firstly our door did not lock when you shut it, it had to be manually shut ...
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What agent could do to change your mind?
Changed everything.
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“Let me start by saying I wish I'd read these ......”
1 Star Review
Jul 12,2012
By:
'angry'
Jul 12,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
Let me start by saying I wish I'd read these reviews first! After just putting down near on 5000, the issues began!
James is the most arrogant, rude, incompetent agent in the world. Claims to be the manager, but doesn't know what he is doing. We ...
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6
people found
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“AVOID AT ALL COSTS! Once the paperwork is signed you ......”
1 Star Review
Mar 07,2012
By:
'Katharine'
Mar 07,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
7
people found
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AVOID AT ALL COSTS! Once the paperwork is signed you really are on your own with this bunch of lettings cowboys. The terms of our contract were changed without notification switching the management of the property back to the Landlord - this may well be ...
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What agent could do to change your mind?
There is nothing they could do to make us use them again.
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“These people have NO idea!It is near impossible to ......”
1 Star Review
Feb 07,2012
By:
'Danny'
Feb 07,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
These people have NO idea!
It is near impossible to get someone to fix an issue you have with your property, no one cares until you stop paying the rent. It is that simple, steer well clear!...
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8
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“UNDERHAND, SNEAKY AND RUDE! I was scare-mongered into putting down ......”
1 Star Review
Aug 23,2011
By:
'Anon'
Aug 23,2011
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
10
people found
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UNDERHAND, SNEAKY AND RUDE!
I was scare-mongered into putting down a £200 deposit but was only told AFTER paying that white goods were not included. When I told them my budget did not allow for this they then refused to give my deposit back.
They also ...
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What agent could do to change your mind?
Paid back my deposit after misleading me.
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