100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
98% lettings fee satisfaction
Apr 06,2016
Apr 06,2016
6
people found
this helpful
this helpful
Just sold a flat through Nelsons Shoreditch and cannot praise them highly enough. I dealt with Raz, Polat and Aki who were all very helpful & attentive. I had a time limit and they found a good buyer quickly & got the job done extremely well. I found that Nelsons provide a personal service that you don't find with the big chains, meaning an altogether better experience. Highly recommended.
Comment on agent fees
Nelsons' fees are reasonable and they provide good value for money.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
19th Jul 2017
reviewed by 'Sokratis&Anna'
29th Jun 2017
reviewed by 'Patricia'
26th Jun 2017
reviewed by 'Crystal'
3rd May 2017
reviewed by 'Waheed'
27th Mar 2017
reviewed by 'Sarah'
Opening Hours
Address
Nelsons
110 Curtain Road
Shoreditch,London
Greater London
EC2A 3AH
020 7613 1798
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £300,000 | £775,000 |
| Lettings | 100% | 98% | £650 | £3,640 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 43 | 5 | 3 | 0 | 5 | 0 | 0 | 1 |
Areas covered
- E1
- Shoreditch
- E2
- Islington
- E8
- Bethnal Green
- E9
- EC1
- EC2
- EC3
- N1
- N5
- N16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Jul 19,2017
Jul 19,2017
0
people found
this helpful
this helpful
We are so satisfied from the first moment we called to discussed about the specific moment. He really wanted to help us and provide us all the good options we had as we are from another country.
I definetly recommend nelsons and especially Rowshan:)...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 08,2017
Jul 08,2017
0
people found
this helpful
this helpful
We were very pleased with Kerem's knowledge of the market, professionalism, and the guidance during our flat search & negotiation. Overall -- a great experience & would return to him in the future; we highly recommend....
read full review
read full review
Comment on agent fees
Reasonable
Was this helpful?
Yes
Yes
Jun 29,2017
Jun 29,2017
0
people found
this helpful
this helpful
Rowshan was an absolute star from the get go! He was super helpful, responsive and friendly. I've dealt with a lot of real estate agents before but definitely none of them were nowhere near Rowshan! Definitely recommend him!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2017
Jun 26,2017
0
people found
this helpful
this helpful
Mr Arif has been the best agent I have ever dealt with. He has consistently gone above and beyond what is expected; is super helpful, responsive and has answered all my questions - and above all, he's super easy to get along with. 10/10 would recommend! ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2017
May 03,2017
1
people found
this helpful
this helpful
Being as stubborn and picky as I am, I have been very fortunate to have had the help and guidance from Kerem in my move to London. His patience, willingness to engage, investigate and solve my concerns and to behave in so professional a manner ...
read full review
read full review
Comment on agent fees
Not extortionate
Was this helpful?
Yes
Yes
Mar 27,2017
Mar 27,2017
1
people found
this helpful
this helpful
We found our dream home and within 24 hours Rowshan had secured it and made it ours. Honestly can't speak highly enough of Rowshan and his team. Incredibly professional, knowledgable and supremely helpful. So genuine in his approach and his responsive time to our many questions ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2017
Mar 17,2017
1
people found
this helpful
this helpful
Kerem is an absolute legend. He worked wonders for us - was prompt in communication, totally trustworthy, understanding of our needs, and an all-round pleasure to deal with. Thank you!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 10,2017
Mar 10,2017
1
people found
this helpful
this helpful
Kerem was very friendly and incredibly helpful. He went out of his way to help me through the paperwork and finalisation process, making sure I understood everything and reviewed the conditions.
Beyond this, Kerem and his colleague, Raz, answered many questions I had regarding tenant's ...
read full review
read full review
Comment on agent fees
Reasonable fee. He went beyond what I expected any agent would do.
Was this helpful?
Yes
Yes
Jan 16,2017
Jan 16,2017
1
people found
this helpful
this helpful
Aki certainly made the property buying process a lot easier for us, taking into account we are first time buyers. He was very helpful from the beginning and made an extra-effort to complete the transaction in timely manner. With his help we managed to finalise ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2016
Jul 26,2016
4
people found
this helpful
this helpful
Kerem helped and made sure that we secured a place that we were desperate to move into. Explained everything in the flat and coordinated negotiations with the landlord expertly. I was definitely under the impression that Kerem was keen to objectively satisfy both parties in ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 05,2016
Jul 05,2016
1
people found
this helpful
this helpful
We had a great experience dealing with Elisa. As we were in a rush to find a place, she was able to organise a viewing at very short notice, on the same day as we contacted her for the first time. She was patient with ...
read full review
read full review
Comment on agent fees
Agency fees well worth the service.
Was this helpful?
Yes
Yes
Jun 20,2016
Jun 20,2016
1
people found
this helpful
this helpful
Asia was very friendly and helpful, and she answered all my questions. She helped me secure the flat very quickly, 5/5 recommended....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 15,2016
Jun 15,2016
4
people found
this helpful
this helpful
Aki provided us with a great service from the beginning to the end and subsequent completion of our office search. Thank you again for the great service, would definitely recommend him....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2016
Jun 14,2016
2
people found
this helpful
this helpful
Asia was very helpful with finding our new home. She was very quick and decided , so we could feel everything was taken care of .
It was also great to deal with someone nice and warm , without making us feel we are just another customers....
read full review
read full review
Was this helpful?
Yes
Yes
May 26,2016
May 26,2016
6
people found
this helpful
this helpful
I'm not one for writing reviews unless I feel the service I receive is above standard, and I have to give it to Aki - he exceed my expectations. He was responsive, reliable and straight to the point. I'm an overseas resident/buyer and I'd ...
read full review
read full review
Was this helpful?
Yes
Yes
May 18,2016
May 18,2016
1
people found
this helpful
this helpful
Kerem is literally the best agent I have ever dealt with, and I have dealt with many! He found me a dream flat with no hassle and went above and beyond to ensure I was overly satisfied. Gosh, what a breath of fresh air. He ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
May 18,2016
May 18,2016
4
people found
this helpful
this helpful
I couldn't be happier now that I've moved into my new studio office in Old St. I had been searching for a suitable premises for a few months but knew that I'd found the ideal place on the first viewing with Aki.
It had just ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2016
May 03,2016
1
people found
this helpful
this helpful
Kerem was absolutely fantastic. We were looking for a 3 bedroom property and the second one we saw with Kerem we feel in love with. We were able to secure the property quickly and get a good deal with Kerem's help.
Kerem has been upbeat and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 15,2016
Apr 15,2016
1
people found
this helpful
this helpful
Very professional service. Helped me out immensely as I was in a real rush to move into the property after being let down by another agency....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 08,2016
Apr 08,2016
2
people found
this helpful
this helpful
Asia was the unexpected gem in the London's real-estate market by being a down-to-earth and humble person when she presents, talks and advises either on the phone or in person. She helped us to find a really great property with a really good deal....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 06,2016
Apr 06,2016
6
people found
this helpful
this helpful
Just sold a flat through Nelsons Shoreditch and cannot praise them highly enough. I dealt with Raz, Polat and Aki who were all very helpful & attentive. I had a time limit and they found a good buyer quickly & got the job done extremely well. I ...
read full review
read full review
Comment on agent fees
Nelsons' fees are reasonable and they provide good value for money.
Was this helpful?
Yes
Yes
Mar 29,2016
Mar 29,2016
4
people found
this helpful
this helpful
Elisa and Giuseppe were excellent in helping me find a new apartment at a relatively short notice and also supported in coordinating my move out of my old flat. All the paperwork was turned around in about 24hrs and I moved in with 3 days of ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2016
Feb 03,2016
4
people found
this helpful
this helpful
I've dealt with Elisa Monti on several occasions when I've let out my flats and she has always been incredibly helpful and professional. If I've been unable to be there personally she will sort things out for me by arranging to meet decorators and advising ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Feb 02,2016
Feb 02,2016
3
people found
this helpful
this helpful
Giuseppe was great. Showed us the house, but did over sell. Gave us plenty of time to walk around property and analyse things ourselves, yet was always there to answer any questions.
Especially liked how with Nelsons when you put an offer in on the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2016
Jan 27,2016
2
people found
this helpful
this helpful
So i had 3 agents round to value my property which i sold recently. I decided to use Nelsons as out of the 3 they were the only agency that was licenced (ARLA & NAEA) As well as this the reviews on here were so positive so it ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Jan 20,2016
Jan 20,2016
6
people found
this helpful
this helpful
I recently moved from Australia and spent the first three days looking at property, I met a lot of real estate agents and looked at a few different properties however no one was as welcoming and friendly as Aki. I have rented several properties and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 26, 2016
View all comments
(1)
Dear Caitlin,
Thank you very much for your amazing review. It is a delight to hear Aki and the team exceeded your expectations. If you ever need our assistance again, please do let us know.
Raz Rafiq
Director ...
Jan 20,2016
Jan 20,2016
4
people found
this helpful
this helpful
Kerem has showed us few properties and he was very passionate in regards to finding us the right property and no doubt he has delivered that. He was brilliant in responding to all our inquiries and went the extra mile to make sure we understand ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 26, 2016
View all comments
(1)
Thank you for your amazing review. If you ever need our assistance again, we would love to help.
Raz Rafiq
Director ...
Jan 19,2016
Jan 19,2016
5
people found
this helpful
this helpful
Elisa has not only been a very good professional being able to protect my interest to the best but also someone very enthusiast and adorable which makes the painful moment of moving flats a dream !
Kerem has shown excellent professional skills too regarding the whole ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 22,2015
Oct 22,2015
3
people found
this helpful
this helpful
Karem showed us around the property. He was knowledgeable and passionate from the get go. We were the first tenants to view the flat but he knew pretty much everything we wanted to know first hand, there were a couple of details that he followed ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2015
Oct 16,2015
11
people found
this helpful
this helpful
I've been moving house almost every year in the last 10 years and therefore I've been dealing with many real estate agents, both in London and Paris. I'm happy to say that Nelsons is by far the best!
First, they are efficient. They understood perfectly the ...
read full review
read full review
Comment on agent fees
Nelson doesn't get paid by the tenant, we only pay for the reference check. So yes free fees is quite cheap ;-)
Was this helpful?
Yes
Yes
Aki
(20)
Kerem
(13)
Polat
(8)
Rowshan
(3)
Kamaljeet
(1)
Duly
(0)
Anna
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If you're not happy with the service you have received, you have the right to complain, have your complaint investigated, and be given a full and prompt reply.
Most issues can be resolved without you having to make a formal complaint. Try having an informal chat with the individual member of staff first. Should you feel you complaint has not been taken seriously, please contact our office Manager Mrs Elisa Monti directly via email or phone and she will endeavour to respond within 7 days. Should you feel the response was insufficient, please feel free to contact the myself.
Mr Raz Rafiq – Director.
[email protected]
Mrs Elisa Monti - Manager
[email protected]
Last updated at 1:08 PM 26/01/2016 by allAgents
Most issues can be resolved without you having to make a formal complaint. Try having an informal chat with the individual member of staff first. Should you feel you complaint has not been taken seriously, please contact our office Manager Mrs Elisa Monti directly via email or phone and she will endeavour to respond within 7 days. Should you feel the response was insufficient, please feel free to contact the myself.
Mr Raz Rafiq – Director.
[email protected]
Mrs Elisa Monti - Manager
[email protected]
Best Letting Agent in EC2A 
