“Bad landlord and False advertising....”
1 Star Review
Apr 09,2019
By:
'2017'
Apr 09,2019
Services: Lettings (as a Tenant)
Rent PCM: £325
Would you recommend?: No
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £325
Postcode: NE33
0
people found
this helpful
I reported repairs for over 1 year of the 2 years i ocupied the flat. Kis kept saying that they would pass on to landlord (Tony Fyall) never got reaponse back. Then for the upstairs flat to have a leak and come into my bathroom making it ...
read full review
Comment on agent fees
Fees were insane, especialy for a 1 bed flat that was let out in bad condition to start with.
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Aug 15,2018
By:
'Suzanne'
Aug 15,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NE33
Lettings (Prospective customer)
Postcode: NE33
0
people found
this helpful
Enquired about a property, good service actually until they told me the fees. Absolute disgrace no wonder they are being banned! Never again and I will be letting everyone know who doesn't already....
read full review
Comment on agent fees
Really bad!
0
people found
this helpful
Was this helpful?
Yes
“Thrown under the bus by Kis South Shields after being ......”
1 Star Review
Sep 04,2017
By:
'Treated'
Sep 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE33
Lettings (as a Tenant)
Postcode: NE33
0
people found
this helpful
Thrown under the bus by Kis South Shields after being first to view, first to say we wanted to go ahead. We have the emails. We were messed around over whether renting or selling & then whether furnished or unfurnished & then we had an appointment to ...
read full review
Comment on agent fees
The no deposit thing is a lie! We were never asked for one at all & would have gladly paid one but they gave it to a couple who did who saw it after us!
0
people found
this helpful
Was this helpful?
Yes
“All staff were very quick, friendly, helpful it's not often ......”
5 Star Review
Oct 30,2016
By:
'Helen'
Oct 30,2016
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: SR6
Lettings (as a Tenant)
Rent PCM: £500
Postcode: SR6
1
people found
this helpful
All staff were very quick, friendly, helpful it's not often you can get such excellent service. The process of sorting out the tenancy was very smooth and quick. Upon viewing the house I have moved into I found it to be clean and well maintained. ...
read full review
Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Letting with kis was a pleasure the upfront cost were ......”
5 Star Review
Jul 08,2016
By:
'Laura'
Jul 08,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE3
Lettings (as a Tenant)
Postcode: NE3
0
people found
this helpful
Letting with kis was a pleasure the upfront cost were reasonable, and letting with out a deposit made everything a bit cheaper. Everything was explained to us clearly would definitely recommend....
read full review
Comment on agent fees
Reasonable fees
0
people found
this helpful
Was this helpful?
Yes
“I would like to thank both of you for all ......”
5 Star Review
Apr 26,2016
By:
'kim'
Apr 26,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE34
Lettings (as a Tenant)
Postcode: NE34
0
people found
this helpful
I would like to thank both of you for all your help,from my first viewing with kylie too signing the paperwork and having the tenancy pack explained by Lauren Pennock everything was easy to understand I would recommend kis Lettings to anyone that's looking ...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“Really helpful with all questions quick responses gave a lot ......”
5 Star Review
Apr 08,2016
By:
'Laura'
Apr 08,2016
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: SR6
Lettings (as a Tenant)
Rent PCM: £400
Postcode: SR6
0
people found
this helpful
Really helpful with all questions quick responses gave a lot of information. Easy too deal with as it was our first let we are so excited too move in it was made so easy and everyone was helpful....
read full review
Comment on agent fees
Brilliant fees better than any other agency as first time renters that was brilliant.
0
people found
this helpful
Was this helpful?
Yes
“What can one say but, praises to Kylie and Lauren {......”
5 Star Review
Apr 04,2016
By:
'Smiler....'
Apr 04,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Postcode: NE33
0
people found
this helpful
What can one say but, praises to Kylie and Lauren {Penny} ! lol No serious the girl did a great job and were very helpful in helping me to move in smoothly and could not fault the communication with them in all departments excellent , will use ...
read full review
Comment on agent fees
Had to be paid what can you do?
0
people found
this helpful
Was this helpful?
Yes
“The quality of service received and ease of working through ......”
5 Star Review
Apr 04,2016
By:
'Nic'
Apr 04,2016
Services: Lettings (as a Tenant)
Rent PCM: £416
Would you recommend?: Yes
Postcode: SR2
Lettings (as a Tenant)
Rent PCM: £416
Postcode: SR2
0
people found
this helpful
The quality of service received and ease of working through proceedings was fantastic. The staff are a credit to customer service and professionalism and I can confidently say I would recommend KIS to friends, family and anyone else!...
read full review
Comment on agent fees
The fees associated with moving in were considerably better explained than any of the other agencies I had looked in to, and the prices were very good
0
people found
this helpful
Was this helpful?
Yes
“The girls here got me fixed up with a house ......”
5 Star Review
Apr 01,2016
By:
'mick'
Apr 01,2016
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £400
Postcode: NE33
0
people found
this helpful
The girls here got me fixed up with a house in no time and had the place nice and fresh for me moving in..thanks for the help very work...
read full review
Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“I seen this flat online 2 weeks ago and I liked ......”
5 Star Review
Mar 07,2016
By:
'Ashleigh'
Mar 07,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE34
Lettings (as a Tenant)
Postcode: NE34
0
people found
this helpful
I seen this flat online 2 weeks ago and I liked the look of, I went to view it and I very liked the look of it, I thought the rent was reasonable and completed the agreement with Lauren who I thought was very helpful and ...
read full review
Comment on agent fees
Good.
0
people found
this helpful
Was this helpful?
Yes
“We are very happy with the service from KIS Lettings. ......”
5 Star Review
Mar 07,2016
By:
'Craig'
Mar 07,2016
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £300
Postcode: NE33
0
people found
this helpful
We are very happy with the service from KIS Lettings. The speed and efficiency from the staff made the whole experience a great one. They were patient and attentive whilst things were getting sorted. Thanks a lot to all the staff....
read full review
Comment on agent fees
Good as it was only the admin fee we had to pay and not the bond also.
0
people found
this helpful
Was this helpful?
Yes
“If I could I would give 0 stars! AVOID LIKE THE ......”
1 Star Review
Jan 29,2016
By:
'StraightTalker'
Jan 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SR5
Lettings (as a Tenant)
Postcode: SR5
1
people found
this helpful
If I could I would give 0 stars! AVOID LIKE THE PLAGUE!! They was issues prior to us moving in, they haven't sorted any out. Our property is now really dangerous. They are the worst Letting Agents I have ever experienced. Staff are rude and lazy. ...
read full review
Comment on agent fees
Bad
1
people found
this helpful
Was this helpful?
Yes
“The staff at kis lettings were very helpful quick and ......”
5 Star Review
Dec 03,2015
By:
'Demi'
Dec 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £350
Would you recommend?: Yes
Postcode: NE34
Lettings (as a Tenant)
Rent PCM: £350
Postcode: NE34
2
people found
this helpful
The staff at kis lettings were very helpful quick and supportive. They kept me up to date with everything and made sure I was comfortable and getting on in my new home. really thankful...
read full review
Comment on agent fees
fantastic price. none comparable
2
people found
this helpful
Was this helpful?
Yes
“As a first time tenant I found KIS staff easy ......”
5 Star Review
Dec 03,2015
By:
'Karen'
Dec 03,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: SR6
Lettings (as a Tenant)
Rent PCM: £550
Postcode: SR6
2
people found
this helpful
As a first time tenant I found KIS staff easy to approach and really helpful with all my questions and needs no matter how small they were. I couldn't of ask for a quicker or stress free process and the dlighted insurance was a really ...
read full review
Comment on agent fees
I thought fees were extremely reasonable and Dlighted Insurance was a really great option for me so u was able to rent my property without financial worry.
2
people found
this helpful
Was this helpful?
Yes
“My first time renting with KIS Lettings, I found the ......”
5 Star Review
Dec 02,2015
By:
'Dan'
Dec 02,2015
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £475
Postcode: NE33
1
people found
this helpful
My first time renting with KIS Lettings, I found the staff knowledgeable, helpfull and friendly. They put me at ease and helped everything go through without a problem. One of the main reasons for choosing KIS was because of the Delighted No Deposit option that ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“All off the staff members that helped me with my ......”
5 Star Review
Dec 02,2015
By:
'Katie'
Dec 02,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NE32
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NE32
1
people found
this helpful
All off the staff members that helped me with my tenancy were extremely helpful and consistent. I had worries about my previous landlord not completing my reference but Lauren kept me updated and also eased my worry. The staff were very friendly and welcoming....
read full review
1
people found
this helpful
Was this helpful?
Yes
“This is my 2nd time using KIS, i find there ......”
5 Star Review
Dec 01,2015
By:
'JH'
Dec 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: Yes
Postcode: NE35
Lettings (as a Tenant)
Rent PCM: £560
Postcode: NE35
1
people found
this helpful
This is my 2nd time using KIS, i find there service start to finish very good in all aspects, the staff are polite and do there very best to answer all questions and fulfill your needs as a tennant. Would recomend them to anyone...
read full review
Comment on agent fees
Great
1
people found
this helpful
Was this helpful?
Yes
“what can we say this team are second to none ......”
5 Star Review
Nov 28,2015
By:
'mrs'
Nov 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: NE
Lettings (as a Tenant)
Rent PCM: £625
Postcode: NE
2
people found
this helpful
what can we say this team are second to none thay could not do more for you. as we were selling are home we needed some were fast as every thing to do with are sale was going so fast.we seen a house with ...
read full review
Comment on agent fees
as we have not rented before we can not comment on the fees.
2
people found
this helpful
Was this helpful?
Yes
“I contacted KIS lettings in regards to one of their ......”
5 Star Review
Nov 04,2015
By:
'Erica'
Nov 04,2015
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: NE34
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NE34
1
people found
this helpful
I contacted KIS lettings in regards to one of their properties as me and my partner were looking for our first home together. After speaking to the extremely helpful Anna we were booked in to view the flat that very same day and we were ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“I contacted KLS from overseas for an apartment here and ......”
5 Star Review
Oct 24,2015
By:
'Jackee'
Oct 24,2015
Services: Lettings (as a Tenant)
Rent PCM: £576
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £576
Postcode: NE33
1
people found
this helpful
I contacted KLS from overseas for an apartment here and was very pleased that they were so accommodating. They kept communications open and were quick to respond to my questions. Now that I have moved here I am happy to say they have kept up ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Lauren pennock helped me out when I first come with ......”
5 Star Review
Oct 23,2015
By:
'Chris'
Oct 23,2015
Services: Lettings (as a Tenant)
Rent PCM: £348
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £348
Postcode: NE33
1
people found
this helpful
Lauren pennock helped me out when I first come with a list of things to do and was very helpful and friendly and that list helped me sort out what I needed to do first. Then Lauren kitching helped me out when I needed my ...
read full review
Comment on agent fees
Fantastic low prices with delighted insurance, which means I didn't have to pay any deposit which saved me a lot of money which really helps.
1
people found
this helpful
Was this helpful?
Yes
“The agents were extremely helpful and friendly. This being my ......”
5 Star Review
Oct 06,2015
By:
'Dave'
Oct 06,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Postcode: NE33
2
people found
this helpful
The agents were extremely helpful and friendly. This being my first property to rent it was far cheaper and quicker then Id first expected and would recommend KIS Lettings to everyone....
read full review
Comment on agent fees
All fair and explained in detail what the fee broke down into.
2
people found
this helpful
Was this helpful?
Yes
“Kind, diligent and efficient:- excellent preparation of paperwork and ......”
5 Star Review
Sep 28,2015
By:
'anon'
Sep 28,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE29
Lettings (as a Tenant)
Postcode: NE29
2
people found
this helpful
Kind, diligent and efficient:
- excellent preparation of paperwork and for collection of keys
- always quick to respond on the phone (if only British Gas could be as good)
- all the important things dealt with already (we've been in for a little while ...
read full review
Comment on agent fees
No problems with fees: able to deal quickly and efficiently with bank transfers (worth noting because not all agents are).
2
people found
this helpful
Was this helpful?
Yes
“KIS lettings have been absolutely fantastic, in particular the lovely ......”
5 Star Review
Sep 26,2015
By:
'Carolyn'
Sep 26,2015
Services: Lettings (as a Landlord)
Rent PCM: £640
Would you recommend?: Yes
Postcode: NE32
Lettings (as a Landlord)
Rent PCM: £640
Postcode: NE32
2
people found
this helpful
KIS lettings have been absolutely fantastic, in particular the lovely Lauren Pennock. We have recently changed to them being our management agency after a particularly bad experience with our previous one.
Lauren has kept us informed thru every single process, we were not an easy ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“The girls who I dealt with were very helpful and ......”
5 Star Review
Sep 19,2015
By:
'Simone'
Sep 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £575
Postcode: SR7
2
people found
this helpful
The girls who I dealt with were very helpful and for me into the property as quick as they could. Whenever I need any questions or need advice the girls always do their best to help me...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Lauren kitching was who we dealt with at Kis letting ......”
5 Star Review
Aug 29,2015
By:
'lindsay'
Aug 29,2015
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: SR4
Lettings (as a Tenant)
Rent PCM: £600
Postcode: SR4
2
people found
this helpful
Lauren kitching was who we dealt with at Kis letting and she did a fantastic job. Helped us view the property number of time and sorted everything out ready for me and my partner to pick the keys up. We have been able to e ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Everyone I have come across in the company to date ......”
5 Star Review
Aug 27,2015
By:
'Grace'
Aug 27,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE1
Lettings (as a Tenant)
Postcode: NE1
3
people found
this helpful
Everyone I have come across in the company to date are extremely pleasant and helpful. Any emails have always been responded to without delay and are extremely accommodating where possible! Great company and great staff!...
read full review
3
people found
this helpful
Was this helpful?
Yes
“I rented this property as its close to work, family ......”
5 Star Review
Aug 24,2015
By:
'Michelle'
Aug 24,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NE34
Lettings (as a Tenant)
Postcode: NE34
4
people found
this helpful
I rented this property as its close to work, family and a good price. The staff have been very helpful...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Very helpful and friendly staff, good choice of properties. Moving ......”
5 Star Review
Jul 22,2015
By:
'paul'
Jul 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £368
Would you recommend?: Yes
Postcode: NE33
Lettings (as a Tenant)
Rent PCM: £368
Postcode: NE33
4
people found
this helpful
Very helpful and friendly staff, good choice of properties. Moving in costs much cheaper than other agents. Would definitely recommend this agent to others....
read full review
4
people found
this helpful
Was this helpful?
Yes
Thank you for your fantastic review, it has been a pleasure helping you and we wish you all the best in your new home!