86% sales valuation accuracy
94% sales fee satisfaction
Mar 19,2016
Mar 19,2016
1
people found
this helpful
this helpful
After several years renting through FS I though they were OK, expensive but an OK bunch. Then we bought a house from them and their true colours came through.
They are only out to get as much from the sale as they can and really don't seem to care who they upset in the process. After our offer was accepted we had to wait for paperwork on both sides for a while but it was too long for them so they tried to get the seller to ditch us and take a better offer they'd received (obviously they had been telling people it might fall through). Luckily the buyer stuck with us even though FS were pressuring them and the sale eventually went through.
The whole thing was incredibly traumatic for my family as we had to move out of the property we were renting before the sale went through so we were of no fixed abode for 5 weeks in between with 2 young children staying at friends, family and expensive lets. The seller's family were very upset by the whole thing too and the lady who thought she was buying the property because we apparently had backed out was disappointed too.
It could have been resolved and we would have moved in 3 weeks earlier if it wasn't for FS so I would definitely never recommend them to anyone ever again.
They are only out to get as much from the sale as they can and really don't seem to care who they upset in the process. After our offer was accepted we had to wait for paperwork on both sides for a while but it was too long for them so they tried to get the seller to ditch us and take a better offer they'd received (obviously they had been telling people it might fall through). Luckily the buyer stuck with us even though FS were pressuring them and the sale eventually went through.
The whole thing was incredibly traumatic for my family as we had to move out of the property we were renting before the sale went through so we were of no fixed abode for 5 weeks in between with 2 young children staying at friends, family and expensive lets. The seller's family were very upset by the whole thing too and the lady who thought she was buying the property because we apparently had backed out was disappointed too.
It could have been resolved and we would have moved in 3 weeks earlier if it wasn't for FS so I would definitely never recommend them to anyone ever again.
What agent could do to change your mind?
We didn't pay any fees to them as we were buying.Attached Filesnbsp;
Comment on agent fees
We didn't pay any fees to them as we were buying.
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Latest Reviews
5th May 2022
reviewed by 'Dennis & Jenny'
12th Mar 2019
reviewed by 'Elizabeth'
19th Feb 2019
reviewed by 'Sophie'
10th Jan 2019
reviewed by 'Liz'
Opening Hours
Address
Frank Schippers
114 High Street
Crowthorne
Berkshire
RG45 7AT
01344 777 888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 94% | £217,500 | £670,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 5 | 2 | 13 | 1 | 4 | 1 | 0 | 0 |
Areas covered
- RG45
- GU47
- RG40
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 05,2022
May 05,2022
1
people found
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this helpful
5 ☆ Letting Agents
Nick and Karen are very friendly and helpful.
They have all aspects of our property lettings under control. They find the tenants, take care of the legalities and manage the property including timely accounts reporting on an on-going basis. We happily leave them ...
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Jan 12,2020
Jan 12,2020
0
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I could not have received better service from Frank Schippers in Crowthorne during my recent house sale, particularly from Karl . Everyone was friendly and supportive throughout the whole business and I was kept up to date with everything that was happening, in person, by telephone ...
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Apr 23,2019
Apr 23,2019
0
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We recently purchased a property through Frank Schippers and dealt with various members of staff, but most frequently Karl Shepperd. The support, advice and practical help provided was second to none. It felt that everything possible was being done to make the buying experience (from ...
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Comment on agent fees
Good
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Apr 23, 2019
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Many thanks for a wonderful review of Karl and the team at Frank Schippers! It is much appreciated and we all wish you the very best in your new home in Crowthorne. ...
Mar 12,2019
Mar 12,2019
0
people found
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Our first experience with a Letting Agent has been a very good one. As tenants for 2 years, we saw the due diligence with which Frank Schippers handled all the required checks and inspections. Communication was excellent and the few problems occurring were dealt with quickly. ...
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Apr 18, 2019
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Thank you very much for your wonderful 5 star review of our Lettings team, much appreciated. ...
Feb 19,2019
Feb 19,2019
0
people found
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Nick has been so helpful from the day I viewed the property I lease, it was my first time renting and he helped and reassured me every step of the way. I would rate this a 5* service to future tenants!...
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Comment on agent fees
Reasonable.
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Feb 19, 2019
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(1)
Thank you Sophie, for your wonderful 5* review of Nick. It is much appreciated by him and we hope you will continue to enjoy living in Crowthorne. ...
Jan 10,2019
Jan 10,2019
0
people found
this helpful
this helpful
When selling your home it is so refreshing to find a professional company that meets all your needs,
Frank Schippers and his team have successfully sold my property
They organised, and followed up all viewings together with keeping me well informed of progress.
My sincere ...
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Comment on agent fees
Acceptable rates
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Jan 11, 2019
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Many thanks for your wonderful review of Karl & Frank, which is very much appreciated. ...
Dec 28,2018
Dec 28,2018
1
people found
this helpful
this helpful
They use a very over zealous infantry clerk and will try and keep the whole of hour deposit even if you pay for a professional clean and leave the house in better condition than when you left it. I don't know how they have got ...
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Comment on agent fees
Probably the same across all agents.
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Dec 28, 2018
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You have just commented. You have contacted people that have left you a bad review and asked them to remove it, and if they don't, you then use whatever means are available to have it removed. I will not be removing my review. ...
Sep 20,2018
Sep 20,2018
0
people found
this helpful
this helpful
Helpful and friendly local staff. All the way through the sales process the whole team have been incredibly helpful and responsive. We sold after receiving several offers at the asking price and had a particularly difficult chain but Karl managed this really well and the ...
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Comment on agent fees
Competitive fees for the area and well worth it for the help above and beyond an online agent
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Sep 21, 2018
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Thank you, Andrew for your lovely review of our team, especially of Karl and it has been a pleasure dealing with you. ...
Aug 16,2018
Aug 16,2018
1
people found
this helpful
this helpful
Having just purchased a flat via Frank Schippers we are so pleased to be able to share what a pleasant experience we've had. It never felt like we were dealing with an estate agent. Kind, friendly, patient, flexible & very accommodating. Always available and happy to ...
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Comment on agent fees
Can only comment on renting but seemed lower than the normal.
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Aug 18, 2018
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Thank you Siobhan & Kier for your kind words, much appreciated by us all. We hope you will be very happy in your new home. ...
Jul 13,2018
Jul 13,2018
0
people found
this helpful
this helpful
We would like to highly recommend Frank & his team in Crowthorne. Having recently sold our house Frank was always friendly & approachable & took the time to understand our situation from start to finish. Experienced in the local housing market nothing was too much trouble & they kept ...
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Comment on agent fees
Fair
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Jul 16, 2018
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Many thanks for your positive review and very kind words, they are very much appreciated! All the best for the future. ...
Jul 11,2018
Jul 11,2018
0
people found
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this helpful
I have been dealing with Schippers for a number of years regarding the rental and subsequent sale of a property. Initially the property was rented, the support given by Nick & Karen during this time was fantastic and their knowledge of the rental market and resolution ...
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Comment on agent fees
Fine - standard rate
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Jul 12, 2018
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Thank you, Jenny for your lovely review, especially of Nick & Karen. ...
Jun 26,2018
Jun 26,2018
2
people found
this helpful
this helpful
I can't recommend Karl and the team enough. From initial contact all the way through to completion Karl proved a key component in finalising the sale of my flat. Honest, hard working, professional and dedicated I never once doubted my choice....
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Comment on agent fees
Reasonable
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Jun 27, 2018
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Thank you for your super review of Karl and the team here at Frank Schippers, it is very much appreciated. ...
Jun 22,2018
Jun 22,2018
2
people found
this helpful
this helpful
After spending 6 months on the market with various estate agents, Frank managed to sell our house within a matter of 6 weeks.
The whole experience has been positive and all the staff have demonstrated professionalism and commitment throughout.
I wouldn't use another agent!...
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Comment on agent fees
Reasonable fees
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Yes
Jun 22, 2018
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(1)
Thank you very much for your five star review! Much appreciated by the team here at Frank Schippers ...
Jun 05,2018
Jun 05,2018
2
people found
this helpful
this helpful
Excellent house selling process from start to finish with both Karl and Frank at Frank Shippers. Professional along the whole way, prompt with any matters needing to be dealt with. Updated by themselves all the way along, even when the bottom end of the chain ...
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Comment on agent fees
good
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Jun 06, 2018
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Thank you very much for your very positive review, much appreciated. ...
May 29,2018
May 29,2018
2
people found
this helpful
this helpful
We started off with a letting ,aimed at a 12 month interim period which proceeded smoothly and in a timely manner considering they had only had the property openly marketed and on their books for around 24 hours if that. Unfortunately the property had some "hidden issues" ...
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Comment on agent fees
Lettings - good
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May 30, 2018
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What a lovely review of both the Lettings & Sales team here! Thank you very much, you have made our month. ...
May 28,2018
May 28,2018
2
people found
this helpful
this helpful
I can not recommend this estate agent too highly. Right from the very beginning they were driven to get all viewings possible. It could have been difficult as both my sister and myself live at a distance and could not just pop round. Karl kept ...
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Comment on agent fees
I think Schippers earnt the fee charged and it was comparable to most estate agents.
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May 29, 2018
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Thank you very much for the lovely review. we appreciate it very much. ...
May 28,2018
May 28,2018
2
people found
this helpful
this helpful
We have just today completed on our purchase via Frank Schippers and the whole experience has been a pleasure. Our purchase was our dream house and brought with it emotion and nerves. Karl was knowledgeable, patient and always available. He went above and beyond to ...
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Comment on agent fees
Not relevant, (buyer).
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May 29, 2018
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We are lost for words here at Frank Schippers. What a super review, especially of Karl. Many thanks again and we hope you enjoy your lovely new home. ...
Feb 09,2018
Feb 09,2018
2
people found
this helpful
this helpful
I recently sold a property through Frank Schippers . I have nothing but praise for their handling of the marketing, viewings and sale of the property. I was kept well informed throughout the process and they always acted with integrity, honesty and professionalism. I wouldn't hesitate ...
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Comment on agent fees
Good
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May 29, 2018
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What a super review, we appreciate it very much! ...
Feb 04,2018
Feb 04,2018
1
people found
this helpful
this helpful
I have just exchanged contracts on a purchase and sale that has been managed by Frank Schippers. I have nothing but positive feedback on Frank, Carl and Cathy who have been professional, helpful and fast to act on all contact we have had over the ...
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May 29, 2018
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Thank you very much, we love a five star review as great as this one! ...
Nov 27,2017
Nov 27,2017
1
people found
this helpful
this helpful
Recently left a property rented via Frank Schippers for 2 years and would like to compliment them on how refreshing the whole experience was compared to several other local agents we have rented through over the last ten years.
They were always helpful, dealt with stuff ...
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Comment on agent fees
Fees were always reasonable
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May 29, 2018
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Thank you very much for your great review! Much appreciated by all of us. ...
Aug 26,2017
Aug 26,2017
1
people found
this helpful
this helpful
I recently purchased a home from Frank Schippers. I found everyone I dealt with (Frank, Cathy, Andrew and Melissa) to be highly professional, friendly and diligent from viewings right through to completion. Nothing was ever too much trouble for them and they were extremely accommodating ...
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Aug 29, 2017
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Thank you very much for your five star review, it is much appreciated by all of us! ...
Jul 13,2017
Jul 13,2017
2
people found
this helpful
this helpful
I have used Frank Schippers for many years for selling, buying and more recently, renting property. I have nothing but positive comments to make about the company as a whole, as well as the individual staff members (most notably Nick, Kay and Karen) All fantastically ...
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Comment on agent fees
Fine - they're standard fees.
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Aug 18, 2017
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Thank you, Angela for your kind words. They are much appreciated and we are sad to see you go. All the very best for the future. ...
Jul 10,2017
Jul 10,2017
1
people found
this helpful
this helpful
Just completed a sale on my house through Frank Schippers in Crowthorne. Despite negative press on the current housing market they predicted a fair value and we received an acceptable offer just over a week after going on the market. The conveyance process was handled ...
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Jul 14, 2017
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Always a pleasure to do business with you Ryan and we all appreciate your kind words. Please call in whenever you are passing! ...
Jul 07,2017
Jul 07,2017
3
people found
this helpful
this helpful
Frank Schippers agency has just sold a house for us. My wife and I have been very impressed with the professionalism of this Agency. All staff have been courteous, trustworthy, with excellent communication, showing a clear knowledge and understanding of the property market. We would ...
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Jul 14, 2017
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Thank you so much for your wonderful comments, we are so pleased we delivered in a way that was positive and that you would recommend us to anyone else. Thank you again! ...
Jul 06,2017
Jul 06,2017
2
people found
this helpful
this helpful
I have rented my property through Frank Schippers agency for the last 4 years. During this time they have always been efficient and their rates very competitive. I have had 3 tenants in that time and a new tenant has always been found very quickly with minimal ...
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Comment on agent fees
There are a number of agents in Crowthorne and I have found their fees to be very competitive.
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Jul 14, 2017
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Many thanks for your positive review, it is much appreciated by the team. ...
Jun 29,2017
Jun 29,2017
1
people found
this helpful
this helpful
Had a lady show us a property and gave us the impression it was ours if we want it as we was first to view. We was told if we wanted it to tell her asap which we did. Then late at night received a ...
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Jul 03, 2017
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Many thanks for your review.
You placed an offer on a property, which was put forward to the landlord. You made it clear you had to give one months' notice on your current property and this was confirmed in an email.
Other viewings took place whilst the landlord considered your offer. In the end, the landlord decided to accept an offer from someone who could move sooner, which you were informed off by text early evening as you were anxious to know either way. Your partner replied asking i ...
Mar 19,2016
Mar 19,2016
1
people found
this helpful
this helpful
After several years renting through FS I though they were OK, expensive but an OK bunch. Then we bought a house from them and their true colours came through.
They are only out to get as much from the sale as they can and really ...
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What agent could do to change your mind?
We didn't pay any fees to them as we were buying.Attached Filesnbsp;
Comment on agent fees
We didn't pay any fees to them as we were buying.
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Feb 22, 2017
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(1)
Many thanks for leaving a review and we are sorry you feel we could have been more supportive during the transaction.
On the subject of letting fees, we are recognized locally as being very competitive and certainly don't agree with being "expensive".
As far as the "paperwork" you refer to is concerned, that was the main reason why the property was still being marketed and why it took as long as it did for you to move in. At all times, we were honest and open with you as well as our clie ...
Feb 28,2016
Feb 28,2016
1
people found
this helpful
this helpful
We sold our house through Frank Schippers and it turned into one of the most unpleasant experiences I have ever had. Whilst Frank himself outwardly sells the agency well, follow up was provided by the sales manager, Barry, who in my opinion was dreadful. He ...
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What agent could do to change your mind?
Distinctly average.Attached Filesnbsp;
Comment on agent fees
Distinctly average.
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Feb 22, 2017
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Many thanks for leaving a review and we are sorry you hear your thoughts on Barry, who is no longer with the company. However, we are pleased it all came together in the end and are thrilled you were able to make your next move. Thank you for taking time to leave us your thoughts. ...
Karl
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Frank
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Nick
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Karen
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:09 AM 02/11/2018 by Frank Schippers
On the subject of letting fees, we are recognized locally as being very competitive and certainly don't agree with being "expensive".
As far as the "paperwork" you refer to is concerned, that was the main reason why the property was still being marketed and why it took as long as it did for you to move in. At all times, we were honest and open with you as well as our client selling the property.
However, it all came together in the end and we are thrilled you were able to make your next move. We hope you enjoyed the flowers and thank you for taking the time to leave us your thoughts.