100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 16,2016
Mar 16,2016
2
people found
this helpful
this helpful
Very unprofessional company, the worst we have ever had to deal with. Acting on behalf of a disabled pensioner being treat very unfairly after encountering a leak from one of their rented flats! They are going out of their way to make things as difficult and awkward as they can, with absolutely no care shown whatsoever to a disabled pensioner who has already had the misfortune of having to pay out for an earlier leak coming from the same flat. I would not go near this company with a barge pole, they are so cruel.
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Latest Reviews
11th Dec 2018
reviewed by 'Keith'
11th Apr 2016
reviewed by 'Colleen'
16th Mar 2016
reviewed by 'AVOID'
27th Jan 2014
reviewed by 'Unhappy'
Opening Hours
Address
Rook Matthews Sayer
84 Park View
Whitley Bay
Tyne and Wear
NE26 2TH
0191 246 3666
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 2 |
Areas covered
- NE25
- NE26
- NE27
- NE28
- NE29
- NE30
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Dec 11,2018
Dec 11,2018
0
people found
this helpful
this helpful
Having put the house on the market on the Wednesday it was sold by the Friday !
Special thanks to Jill for sale chasing and dealing with solicitors throughout the process. Rooks are professional experienced estate agents unlike some of the other local/hybrids who claim ...
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Comment on agent fees
Fees were very competitive
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Apr 11,2016
Apr 11,2016
1
people found
this helpful
this helpful
The best team we have ever dealt with. We had constant communication - the ladies are professional and helpful and go over and above the call of duty. Well done! We would certainly use this branch again...
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Mar 16,2016
Mar 16,2016
2
people found
this helpful
this helpful
Very unprofessional company, the worst we have ever had to deal with. Acting on behalf of a disabled pensioner being treat very unfairly after encountering a leak from one of their rented flats! They are going out of their way to make things as difficult ...
read full review
read full review
What agent could do to change your mind?
N/AAttached Filesnbsp;
Comment on agent fees
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Jan 27,2014
Jan 27,2014
7
people found
this helpful
this helpful
Looking at a property to rent that was marketed by Rook Matthews Sayer. The agent was relatively helpful and we completed a viewing (the agent was not present at the viewing, it was 'with' the current tenants who had to answer our questions as best ...
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What agent could do to change your mind?
In summary, the agent was useless, rude and vaguely racist. The lettings agencies in Newcastle aren't great in general, but Rook Matthews Sayer in particular were just awful.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 9:32 AM 25/03/2022 by
