33% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Mar 16,2016
Mar 16,2016
5
people found
this helpful
this helpful
Incompetent, unprofessional amateurs. Poor regard for legalities and safety of tenants. Using incorrect agreements that have clearly been added to over the years by someone with no understanding of tenant or Landlord responsibilities. Poor understanding of legal processes. As a Landlord, I would be very wary of using this 'company' as they will leave you open to court action and potential damage to properties with their extremely poor understanding of renting houses. As a tenant I would avoid at all costs. Property Ombudsman and Data protection very interested in the poor content of their 'contracts'.
What agent could do to change your mind?
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.Attached Filesnbsp;
Comment on agent fees
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.
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Latest Reviews
3rd Dec 2018
reviewed by 'Kelly'
4th Jul 2017
reviewed by 'Stacey'
Opening Hours
Address
Stephenson Browne
38 High Street
Sandbach,Sandbach
Cheshire
CW11 1AN
01270 763200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £650 | £895 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
We rented a property through Stephenson Browne and we cant thank Alex and his team enough. The communication is excellent and the support they provided us over recent months was very much appreciated. Nothing was to much trouble. Alex and his team are extremely reliable, ...
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Jul 04,2017
Jul 04,2017
0
people found
this helpful
this helpful
A huge thank you to Alison and Allanah for being so helpful whilst I found and purchased my lovely cottage. Always a pleasure to deal with them both on the phone and face to face.
Would highly recommend.
Stacey xx...
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Mar 16,2016
Mar 16,2016
5
people found
this helpful
this helpful
Incompetent, unprofessional amateurs. Poor regard for legalities and safety of tenants. Using incorrect agreements that have clearly been added to over the years by someone with no understanding of tenant or Landlord responsibilities. Poor understanding of legal processes. As a Landlord, I would be very ...
read full review
read full review
What agent could do to change your mind?
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.Attached Filesnbsp;
Comment on agent fees
Very High for the area. Usual deposit costs with other agents are the same as monthly rental, these bunch add more on top. I have heard they charge for 'management' of tenancies to landlords. Not sure what they are charging for as they certainly don't manage anything.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
