0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 15,2016
Mar 15,2016
3
people found
this helpful
this helpful
i totally agree with the other reviewer
dealt with the company for nearly 3 very miserable years
the whole time they where very unprofessional and at times extremely rude
tried to charge £300 for a new cooker because the 4 MONTHS OLD cooker (cost the land lord £180 NEW) hadn't been cleaned down to lack of time ect. and because the exhaust of the cooker had scorching on it same as any cooker does, wear and tear in any court in the land.
tried charging for the garage to be emptied that was full and cluttered when we moved in
the managing director told me girl friend she was stupid for signing if it wasn't empty as it should be then the other woman from sales physically tried to stop me from leaving the house.
they constantly interrupt you on the phone when trying to explain things
they did 3 inspections in a month because they where that far behind and the landlord wanted to see the paper work
tried to charger £180 just to change the flush button on the toilet
(i am an ex bathroom fitter the part in question is £6.50, And takes no more than 2 mins to fit)
the final report said there was burn marks in the carpet that hadn't been down for over 18 month as upon land lord's approval we had fitted laminate
the sunroom roof leaked the whole time we where there
they had a new one fitted 5 call out's later still leaking.
tried to say it needed pulling down not a new roof.
contacted the landlord and had an independent assessment done of the sun room and all was deemed ok other than the roof which was deemed a write off needing replacing.
nothing was done it still leaked the day we moved out.
so much more i could say to boot.
but the case has been past to the financial ombudsman and trading standards and following the case up for the rightful return of the deposit
They only got a one star because -20 stars don't exist
dealt with the company for nearly 3 very miserable years
the whole time they where very unprofessional and at times extremely rude
tried to charge £300 for a new cooker because the 4 MONTHS OLD cooker (cost the land lord £180 NEW) hadn't been cleaned down to lack of time ect. and because the exhaust of the cooker had scorching on it same as any cooker does, wear and tear in any court in the land.
tried charging for the garage to be emptied that was full and cluttered when we moved in
the managing director told me girl friend she was stupid for signing if it wasn't empty as it should be then the other woman from sales physically tried to stop me from leaving the house.
they constantly interrupt you on the phone when trying to explain things
they did 3 inspections in a month because they where that far behind and the landlord wanted to see the paper work
tried to charger £180 just to change the flush button on the toilet
(i am an ex bathroom fitter the part in question is £6.50, And takes no more than 2 mins to fit)
the final report said there was burn marks in the carpet that hadn't been down for over 18 month as upon land lord's approval we had fitted laminate
the sunroom roof leaked the whole time we where there
they had a new one fitted 5 call out's later still leaking.
tried to say it needed pulling down not a new roof.
contacted the landlord and had an independent assessment done of the sun room and all was deemed ok other than the roof which was deemed a write off needing replacing.
nothing was done it still leaked the day we moved out.
so much more i could say to boot.
but the case has been past to the financial ombudsman and trading standards and following the case up for the rightful return of the deposit
They only got a one star because -20 stars don't exist
What agent could do to change your mind?
Very poor for the level of service they gave the landlordAttached Filesnbsp;
Comment on agent fees
Very poor for the level of service they gave the landlord
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Latest Reviews
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15th Mar 2016
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Opening Hours
Address
Coulby Conduct Lettings & Management
44 - 46 High Street
Northwich
Cheshire
CW9 5BE
01606 352219
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £320,000 | £320,000 |
| Lettings | 0% | 0% | £525 | £575 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Aug 30,2023
Aug 30,2023
0
people found
this helpful
this helpful
Nicola was amazing! She went above and beyond for us to get into our wonderful home, she supported the entire process cant thank her enough!...
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Feb 19,2021
Feb 19,2021
0
people found
this helpful
this helpful
I can only review them as a prospective purchaser. I saw a house advertised by them and contacted them for a viewing by email. I received a telephone call the day after and was told they would get back to me. I heard nothing for ...
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Aug 07,2018
Aug 07,2018
8
people found
this helpful
this helpful
Had a long and terrible experience with this agent. The manager Jerry and sales woman Linzi are rude and literally abusive. Never been treated in such a poor manner. From now onwards will be actively AVOIDING every single property advertised by them. If your selling ...
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Comment on agent fees
n/a as a buyer
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Mar 12, 2020
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(1)
Right on with that review. Quite rude, not quite abusive, but very aggressive and deceiving. Looks like the staff may change but the culture doesn't. ...
Apr 14,2016
Apr 14,2016
3
people found
this helpful
this helpful
didn't turn up for inspections as was meant to i complained about this a Neil was extremely rude with aggressive over tones this man actualy thinks he's something also spoke to my wife poorly will never use again also they have fail lots they have ...
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Comment on agent fees
i wouldn't of paid them
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Mar 15,2016
Mar 15,2016
3
people found
this helpful
this helpful
i totally agree with the other reviewer
dealt with the company for nearly 3 very miserable years
the whole time they where very unprofessional and at times extremely rude
tried to charge £300 for a new cooker because the 4 MONTHS OLD cooker (cost the land lord £180 NEW) ...
read full review
read full review
What agent could do to change your mind?
Very poor for the level of service they gave the landlordAttached Filesnbsp;
Comment on agent fees
Very poor for the level of service they gave the landlord
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
