MTD Residential Lettings Ltd
Liverpool, L3
4.1/5, 27 reviews
78% recommended
83% lettings valuation accuracy
86% lettings fee satisfaction

Contact Us

“Got scammed and never heard from them again, was told ......”

Share on :
Mar 14,2016
Minithumbdown
claim your profile
Sharon
By: 'Johno'
Mar 14,2016
1 people found
this helpful
Got scammed and never heard from them again, was told a property was not available to rent multiple times, rang off a different number and somehow it was available again. Paid the admission fee and then they increased the deposit which was already agreed upon before paying the fee. Either they can't do a simple basic job, or are just dishonest.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: MTD Residential Lettings
Mar 14, 2016
Dear Johno
Thank you for your comments, however firstly MTD would never scam any Clients we are a Professional Lettings Agent and pride ourselves on Customer Care. If you were advised that a property was not available this would be due to the fact we had been informed by the Landlord. If you could provide the property address which you are referring to we would be able to elaborate regarding your complaint. The only valid reason for a deposit figure to change would be if you were not able to meet the referencing criteria which is discussed with you on the day of the viewings by all our Agents. The Landlords request a UK Home Owner Guarantor as part of the referencing procedure, where clients are not able to meet this the Landlords may request a higher deposit as security. Please contact our office to discuss the matter further as we take any complaints seriously and would like the opportunity to resolve any issues you may have. Kind regards, Sharon Williams (Property Manager)

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 27
25th Aug 2022
reviewed by 'PAT SHUTTER'
“Sarah Reid at MTD has been managing my property in Kirky for many years and has done so with complete ......”
10th Aug 2020
reviewed by 'CHARLES'
“I have been with this agent for 12 years and it has paid off. I am based outside the UK so ......”
8th Jul 2020
reviewed by 'Deborah'
“We have let our property through MTD for over 12 years. In all this time, we have always been pleased with ......”
7th Jul 2020
reviewed by 'mat'
“Can't recommend MTD enough even during Lock down the girls ensured my rent was on time.arranged any repairs without ......”
25th Oct 2019
reviewed by 'Adil'
“Excellent service throughout my 22 months renting with MTD, with prompt and helpful responses. The people working there are all firenIf ......”
27th Mar 2019
reviewed by 'Happy'
“I currently rent a house in Liverpool through MTD and I can honestly say the staff are always friendly, polite ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

MTD Residential Lettings Ltd
22 Pall Mall
Liverpool
Merseyside
L3 6AL
01512821539

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 83% 86% £525 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 13 5 0 0 0 0 1 1
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“Sarah Reid at MTD has been managing my proper......”

Share on :
Aug 25,2022
Minithumbup
claim your profile
Sarah
By: 'PAT SHUTTER'
Aug 25,2022
0 people found
this helpful
Sarah Reid at MTD has been managing my property in Kirky for many years and has done so with complete professionalism. All problems dealt with speed and thoroughness. Pat Shutter...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been with this agent for 12 years and ......”

Share on :
Aug 10,2020
Minithumbup
claim your profile
Sharon
By: 'CHARLES'
Aug 10,2020
0 people found
this helpful
I have been with this agent for 12 years and it has paid off. I am based outside the UK so am dependent on them for complete management. The apartment has always been occupied, mainly for 1-2 years at a time. I was always impressed with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and efficient service...”

Share on :
Jul 08,2020
Minithumbup
claim your profile
Sarah
By: 'Deborah'
Jul 08,2020
0 people found
this helpful
We have let our property through MTD for over 12 years. In all this time, we have always been pleased with the service they provide. They have found reliable tenants and kept us up to date with any changes in legal requirements for letting a property, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Can't recommend MTD enough even during Lock d......”

Share on :
Jul 07,2020
Minithumbup
claim your profile
Sarah
By: 'mat'
Jul 07,2020
0 people found
this helpful
Can't recommend MTD enough even during Lock down the girls ensured my rent was on time.arranged any repairs without any issues. Excellent service well done girls...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service & friendly staff...”

Share on :
Oct 25,2019
Minithumbup
claim your profile
Sarah
By: 'Adil'
Oct 25,2019
1 people found
this helpful
Excellent service throughout my 22 months renting with MTD, with prompt and helpful responses. The people working there are all firenIf i was to rent again in Liverpool, I would definitely reach out to them first....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Happy Tennant...”

Share on :
Mar 27,2019
Minithumbup
claim your profile
Lynsey
By: 'Happy'
Mar 27,2019
2 people found
this helpful
I currently rent a house in Liverpool through MTD and I can honestly say the staff are always friendly, polite and helpful in any way they can. We had a few issues and queries regarding the house a few weeks ago and lyndsey was nothing ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pat...”

Share on :
Aug 13,2018
Minithumbup
claim your profile
Sarah
By: 'Tod'
Aug 13,2018
0 people found
this helpful
Had a really good experience with MTD i found the staff to be very helpful.repairs were carried out on time apartment clean and well maintained. I would recommend to all.shame they don't have a office in findland. I will use again in my ...
read full review
Comment on agent fees
Cheaper than most
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“AWFUL SERVICE...”

Share on :
Jun 13,2018
Minithumbdown
By: 'Nit'
Jun 13,2018
4 people found
this helpful
Very unprofessional and very poor customer service. Miscommunication between team members is the norm, so is their tendency to give tenants an attitude if they point out their levels of incompetence. Repairs took months to be dealt with from the moment that they were reported. ...
read full review
Comment on agent fees
Overpriced given how incompetent they are.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Work to be completed in the flat within the first ......”

Share on :
Jan 19,2018
Minithumbdown
By: 'Anonymous'
Jan 19,2018
1 people found
this helpful
Work to be completed in the flat within the first week were never carried out in the 6 months there. When it came to getting my deposit back, I expected to get a bank transfer but no, stuck in the old days of a cheque that ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been a professional landlord and also a tenant ......”

Share on :
Aug 12,2017
Minithumbup
claim your profile
Sarah
By: 'mat'
Aug 12,2017
0 people found
this helpful
I have been a professional landlord and also a tenant of mtd. I found the service to be excellent.all queries dwelt with efficiently.would recommend mtd to landlords and tenants alike. Good quality. Service no hidden extras which is important when on a budget....
read full review
Comment on agent fees
Mangement fee was fair. No extra charges for anything.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can't recommend these ladies enough they have taken on ......”

Share on :
Aug 11,2017
Minithumbup
claim your profile
Sharon
By: 'Worldwide'
Aug 11,2017
2 people found
this helpful
I can't recommend these ladies enough they have taken on my properties and are doing an amazing job of looking after them and my tenants. Keep up the good work ladies it all pays off in the end Im so glad I found you to ...
read full review
Comment on agent fees
Fees brilliant
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented a studio apartment in one park west via ......”

Share on :
Apr 10,2017
Minithumbup
claim your profile
Lynsey
By: 'Rohan'
Apr 10,2017
2 people found
this helpful
I rented a studio apartment in one park west via MTD and the experience has been wonderful. Quick agreement and checkin / checkout process with lot of flexibility. Lynsey has been wonderful with quick responses to emails and providing very good support to someone is not ...
read full review
Comment on agent fees
Reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented an apartment in Liverpool through MTD and found ......”

Share on :
Nov 11,2016
Minithumbup
claim your profile
Sharon
By: 'Adam'
Nov 11,2016
1 people found
this helpful
I rented an apartment in Liverpool through MTD and found them an excellent company to work with. They are easy to contact, act quickly if there is ever a problem and are a real pleasure to deal with. A friendly, polite and above all personal ...
read full review
Comment on agent fees
In line with other agencies in the area
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dealt with problems in the apartment well as well as ......”

Share on :
Oct 14,2016
Minithumbup
claim your profile
Sarah
By: 'Esther'
Oct 14,2016
0 people found
this helpful
Dealt with problems in the apartment well as well as replying to any queries I had promptly. Was able to find new tenants quickly...
read full review
Comment on agent fees
Fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the start of my tenancy to the end I ......”

Share on :
Jul 14,2016
Minithumbup
claim your profile
Sharon
By: 'Iam'
Jul 14,2016
1 people found
this helpful
From the start of my tenancy to the end I have experienced a great efficent service! Brilliant team who are always happy to help and are very informative. They've even helped me find my new Landlord and the process along with this. I'm sorry that ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Got scammed and never heard from them again, was told ......”

Share on :
Mar 14,2016
Minithumbdown
claim your profile
Sharon
By: 'Johno'
Mar 14,2016
1 people found
this helpful
Got scammed and never heard from them again, was told a property was not available to rent multiple times, rang off a different number and somehow it was available again. Paid the admission fee and then they increased the deposit which was already agreed upon ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: MTD Residential Lettings
Mar 14, 2016
View all comments (1)
Dear Johno Thank you for your comments, however firstly MTD would never scam any Clients we are a Professional Lettings Agent and pride ourselves on Customer Care. If you were advised that a property was not available this would be due to the fact we had been informed by the Landlord. If you could provide the property address which you are referring to we would be able to elaborate regarding your complaint. The only valid reason for a deposit figure to change would be if you were not able to me ...

“I recently rented accommodation with MTD and would definitely rent ......”

Share on :
Feb 03,2016
Minithumbup
claim your profile
Sharon
By: 'Dtc2016'
Feb 03,2016
3 people found
this helpful
I recently rented accommodation with MTD and would definitely rent with them again in the future it was lynsey and sharon who dealt with me and they were always friendly, helpful and professional....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had an awesome experience dealing with MTD residential. Everyone ......”

Share on :
Mar 11,2015
Minithumbup
claim your profile
Sharon
By: 'Tapas'
Mar 11,2015
2 people found
this helpful
I had an awesome experience dealing with MTD residential. Everyone there is every professional and helped me in moving to a new flat smoothly. I would like to thank Sharon, Lynsey and Sarah for helping me out and to find a flat that both my ...
read full review
Comment on agent fees
I think this is fair enough. In fact cheaper as compared to some other agencies I had come across.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I moved 7 months ago to a property in Waterloo Quay ......”

Share on :
Mar 04,2015
Minithumbdown
By: 'Luca'
Mar 04,2015
4 people found
this helpful
I moved 7 months ago to a property in Waterloo Quay with MTD promises to fix two windows in both bed rooms. I was paying over area rent average and I did expect to commit with their promise. They didn't though by keep raising excuses until ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Really happy with the service I have recieved from MTD. ......”

Share on :
Mar 01,2015
Minithumbup
claim your profile
Sharon
By: 'Happy'
Mar 01,2015
2 people found
this helpful
Really happy with the service I have recieved from MTD. All dealt with pleasantly, quickly & efficiently by Sharon & Lyndsey with emails being replied to promptly. Staff are very friendly, helpful & accommodating. Great lettings company & highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am here just to refer the great service you ......”

Share on :
Oct 31,2014
Minithumbup
By: 'Clara'
Oct 31,2014
1 people found
this helpful
I am here just to refer the great service you have provided to me during the period that I was in a rented property managed by MTD. This agency became a reference to me and just pity that I cannot use your services here in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rented a property for 18 months with no problems. Quick responses ......”

Share on :
Jul 17,2014
Minithumbup
claim your profile
Sarah
By: 'Davem'
Jul 17,2014
1 people found
this helpful
Rented a property for 18 months with no problems. Quick responses to emails, friendly and accommodating. I would happily recommend....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As an non resident landlord and investor owned an apartment ......”

Share on :
Jan 03,2014
Minithumbup
By: 'Joe'
Jan 03,2014
3 people found
this helpful
As an non resident landlord and investor owned an apartment in Liverpool for the past 5 years we can highly recommend MTD Residential Lettings Limited to find good tenants, collect rent and update each month. They can deal with arising problems in a great professional manner ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found Sharon and the team at MTD very professional ......”

Share on :
Sep 28,2013
Minithumbup
claim your profile
Sharon
By: 'Contented'
Sep 28,2013
3 people found
this helpful
I found Sharon and the team at MTD very professional nothing was to much trouble , Sharon went out of her way to make the whole moving process as stress free as possible,my apartment was immaculate clean, All my repairs were dwelt with efficiently any ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Since dealing with MTD I have found them very efficient, ......”

Share on :
May 07,2013
Minithumbup
claim your profile
Sharon
By: 'Poliski'
May 07,2013
3 people found
this helpful
Since dealing with MTD I have found them very efficient, polite and helpful. The property was immaculate when I moved in and I was impressed with the standard of service I received throughout this stressful time. Sharon and the team made me feel completely at ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The apartment was very dirty when we moved in and ......”

Share on :
Nov 25,2012
Minithumbdown
By: 'Larder'
Nov 25,2012
1 people found
this helpful
The apartment was very dirty when we moved in and they were unapologetic about it. They were very slow to get anything done and appeared to keep no notes of queries as every time we rang we had to explain the situation again. They asked ...
read full review
What agent could do to change your mind?
More recording of conversations and taking notes on issues. More proactive in getting issues resolved. Less confrontational. In sum, more professional.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: MTD
May 03, 2013
View all comments (1)
Sometimes tenants wish to move into a property as soon as the property becomes vacant. With this in mind we can not always guarantee that the previous tenant will leave the property clean. We do endeavour to rectify this as quickly as possible however we do not have a cleaning team based at our offices and outside contractors have to be instructed. In fact we have since changed our procedures that tenants wishing to move into a property will only be able to do so 2 to 3 days after the previou ...

“Myself and my partner viewed a property with MTD. We ......”

Share on :
Jul 15,2012
Minithumbdown
claim your profile
Mike
By: 'Monkeyl'
Jul 15,2012
2 people found
this helpful
Myself and my partner viewed a property with MTD. We were told that if we liked the property and paid a £200 fee, the property would be taken off the market straight away while our application was processed. We decided to apply for the property, so ...
read full review
What agent could do to change your mind?
- not allowed two applicants to 'reserve' a property, or if this is normal policy, been more upfront about this. - refunded our ‚£200 more quickly
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by MTD Residential Lettings Ltd, Liverpool L3 6AL



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn