100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Mar 03,2016
Mar 03,2016
33
people found
this helpful
this helpful
Tom helped us with everything right from the beginning. Even though we had a bit of an issue with the past tenant, Tom helped us sort that out by always being there to help us sort it out and updated us with how the issue was being resolved. He even dropped off keys on a weekend which he didn't have to do for us!
Overall, our experience with Tom and Franklyn James has been excellent.
Overall, our experience with Tom and Franklyn James has been excellent.
Comment on agent fees
A bit expensive.
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Latest Reviews
19th Nov 2016
reviewed by 'Simon'
15th Nov 2016
reviewed by 'Dave'
14th Nov 2016
reviewed by 'Raf'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £27,000 | £1,150,000 |
| Lettings | 100% | 99% | £1,300 | £1,550 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 14 | 1 | 8 | 0 | 18 | 0 | 14 | 0 | 3 | 0 |
Areas covered
- E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 20,2016
Nov 20,2016
1
people found
this helpful
this helpful
I chose Franklyn James for full management of my property. I found Rob to be very competent, professional and knowledgeable. Excellent service. Easily contactable and kept me informed each step of the way....
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Nov 19,2016
Nov 19,2016
0
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Robert and James were excellent in the re-letting of the property. Nothing seemed to much for them and they provided accurate and timely updates as to progress. They were also very helpful to the tenants....
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Comment on agent fees
Fees were in line with my expectations and very fair, particularly given all the work they put in.
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Nov 15,2016
Nov 15,2016
0
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The service was excellent and very supportive given i was new to letting in central London. The letting was very efficient and was let within days. Overall the team were professional, friendly and I would strongly recommend the team to a friend....
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Comment on agent fees
Competitive fee.
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Nov 14,2016
Nov 14,2016
1
people found
this helpful
this helpful
I am foreign landlords who bought a buy to let.
James is exactly who I was looking for. He solves every issue and often he anticipates them without bothering me - I am very happy with them....
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Comment on agent fees
fees are mkt std
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Jun 25,2016
Jun 25,2016
16
people found
this helpful
this helpful
Martin was polite, pleasant and straightforward throughout the process. He answered our enquiries quickly and clearly. We especially appreciated his efforts to gain us access to the property for refurbishment quotes at convenient times....
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“Fantastic experience. Mark + team were extremely professional, timely, responsive and ......”
May 19,2016
May 19,2016
14
people found
this helpful
this helpful
Fantastic experience. Mark + team were extremely professional, timely, responsive and very helpful. We asked the see the property several times and Mark communicated fantastically between ourself and the vendor....
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Comment on agent fees
Good
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Apr 06,2016
Apr 06,2016
13
people found
this helpful
this helpful
Mark has been very helpful throughout our purchase and I would absolutely recommend him to others. Thanks Mark for all your hard work on pushing our sale through as efficiently as possible!...
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Apr 04,2016
Apr 04,2016
14
people found
this helpful
this helpful
Such a pleasure to finally meet the one estate agent that is professional, responsive and extremely swift in delivering on his promise. Flat went up in January. And this is us today with a property completed on. Martin you have been outstanding throughout, thank you!...
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Comment on agent fees
Great value for money, he certainly earned it!
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Mar 03,2016
Mar 03,2016
33
people found
this helpful
this helpful
Tom helped us with everything right from the beginning. Even though we had a bit of an issue with the past tenant, Tom helped us sort that out by always being there to help us sort it out and updated us with how the issue ...
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Comment on agent fees
A bit expensive.
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Feb 24,2016
Feb 24,2016
33
people found
this helpful
this helpful
I am very grateful to have met Tom, without him I wouldn't be able to get the property I wanted. Very helpful, friendly, professional and quick to respond to my endless queries. Thank you, Tom!...
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Feb 13,2016
Feb 13,2016
31
people found
this helpful
this helpful
I found Mark and David to be highly professional and easy to deal with throughout the sales process. Despite some unavoidable legal difficulties with the process, I found that they made every effort to answer my questions as best they could, and try to get ...
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Feb 12,2016
Feb 12,2016
33
people found
this helpful
this helpful
Tom Price is a friendly, warm and professional agent. He did a wonderful job in finding and securing our rental home in Victoria park. Finding our dream home had proven to be too difficult for other agencies. However, Franklyn James found us the perfect home. ...
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Jan 19,2016
Jan 19,2016
31
people found
this helpful
this helpful
My experience in buying a flat in London has been quite stressful and difficult, but I wish to thank Mark Kimber for his support and assistance. He has been precise and supportive. Particularly appreciated the way he dealt with my solicitor. Many thanks also to ...
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Jan 14,2016
Jan 14,2016
32
people found
this helpful
this helpful
Excellent professionals. Excellent sellers/negotiaters. Got me a buyer within a week of property in the market with the asking price achieved.
Will not hesitate to use Franklin James.
Many thanks to Mark and Joseph....
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Comment on agent fees
Slightly on the upper side
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Jan 12,2016
Jan 12,2016
30
people found
this helpful
this helpful
Excellent service all round. I would not hesitate using this estate agency and its smiling staff again.
Tarkan and Jo were very professional, friendly and helpful - nothing was too much trouble.
Thank you guys!...
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Comment on agent fees
No complains
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“Mark is a consummate professional - polite, thorough, responsive, straight-talking, ......”
Jan 04,2016
Jan 04,2016
30
people found
this helpful
this helpful
Mark is a consummate professional - polite, thorough, responsive, straight-talking, knowledgeable and unflappable. Under Mark's leadership, Franklyn James got me an offer that two other agents in the area could not achieve and at the most competitive commission rate. I dealt with 3 other leading agents ...
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Comment on agent fees
FJ were the most competitive out of the three leading agents I got quotes from.
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Dec 08,2015
Dec 08,2015
32
people found
this helpful
this helpful
We asked Franklyn James for a valuation nearly a year ago. Mark came to look at the flat. He arrived promptly, gave us advice as to our options and gave a realistic valuation. He was obviously familiar with the area and what could be achieved. ...
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Comment on agent fees
I found the fees very reasonable especially considering the amount of work Mark put into this to overcome the problems we encountered.
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Nov 27,2015
Nov 27,2015
33
people found
this helpful
this helpful
Very impressed with Mark's approach and Franklyn James altogether. He was enthusiastic, gave an honest and realistic valuation of our property and communicated extremely well at all stages to date. After our initial approach we went with a cheaper agent but they failed to market ...
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Comment on agent fees
We felt the fees charged were very reasonable.
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Nov 27,2015
Nov 27,2015
33
people found
this helpful
this helpful
Both Mark Kimber And Joseph Solomons form a great team of the Franklyn James letting department. Highly professional service, I found them to be friendly, with a very good personal touch when things need to be completed whilst always remaining very communicative and full of ...
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Comment on agent fees
Most Competitive
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Nov 26,2015
Nov 26,2015
33
people found
this helpful
this helpful
Mark provided an excellent service on behalf of Franklyn James. He was punctual, enthusiastic, knowledgeable about the area and provided good feedback on viewings....
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Nov 24,2015
Nov 24,2015
32
people found
this helpful
this helpful
I bought a flat with Franklyn James, they recommend me a mortgage broker and a solicitor, they all did a great job. It took me five months to move so it was long, due to building company. They also helped me with paperwork, good advice ...
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Sep 28,2015
Sep 28,2015
40
people found
this helpful
this helpful
I first met Mark in the summer when i contacted him for a valuation on a residental property. On arrival Mark was very charming and very professional. I had every confident in Mark that he would find a buyer for the property in question. i ...
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Aug 27,2015
Aug 27,2015
39
people found
this helpful
this helpful
I would just like to say a big thank you to Tarkan Ahmet and the team at Franklyn James (FJ), Bow for their excellent work in selling our 1 bed flat in Bow. We had several valuations done by other agents and Tarkan was by far ...
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Comment on agent fees
FJ fees were more competitive than some of the larger chains. Tarkan also put together an incentive plan should we not reach certain price thresholds and periods on the market. In the end these were not necessary as the flat sold very quickly for a price we were delighted with and therefore Tarkan fully deserved his fees. We were considering selling the flat ourselves through an online portal but I think Tarkan has worked very hard on our behalf to get us to exchange of contracts, something that is probably underestimated is just how much time and effort this takes. Tarkan also got us a better price than we could have negotiated ourselves as I think having a middle man to hide my rubbish poker face was important.
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Aug 27,2015
Aug 27,2015
34
people found
this helpful
this helpful
A pleasure to deal with Tarkan. He was very proactive, giving me regular updates, contacting my solicitors and working with all parties to ensure a smooth and quick process. Very accommodating when I wanted to come back to see the property again and even recommended ...
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Aug 11,2015
Aug 11,2015
34
people found
this helpful
this helpful
Tom has been very helpful in assisting us to rent a flat. He keeps updated the process and responsive to emails and phone calls. He also came all the way to my current house to check some documents. Thank you!...
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Jul 20,2015
Jul 20,2015
35
people found
this helpful
this helpful
Martin was a huge help in assisting us to buy our home, he made the process much less stressful than it could have been, he is intelligent and straight talking, efficient and kind. We have since recommended him to friends who are selling close by. ...
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Jun 08,2015
Jun 08,2015
35
people found
this helpful
this helpful
As a purchaser, I was thoroughly impressed with the approach taken by Franklyn James. They process from start to finish was professional and efficient, and Tarkan, the sales negotiator dealing with my property was always open and honest as to progress. Although we had a ...
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May 05,2015
May 05,2015
35
people found
this helpful
this helpful
I wish to personally thank you for all of your hard work and support
during this sale. You have been available at every step of the way and
liaised between myself and the buyer, and also the solicitor. Thank you...
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Apr 13,2015
Apr 13,2015
29
people found
this helpful
this helpful
Thanks to Tarkan, Mark & the rest of the team at Franklyn James Bow. We received an offer within 4 days of going on the market and the whole sale process ran like clockwork. A very friendly team and always happy to help!...
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Apr 09,2015
Apr 09,2015
29
people found
this helpful
this helpful
Mark has been very proactive in getting offers put forward for our property. I have found him to be very professional at all times and would recommend him....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:36 AM 27/10/2015 by allAgents
