100% lettings valuation accuracy
87% lettings fee satisfaction
Jan 29,2012
Jan 29,2012
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We bought and sold our house through the Slough office of Haart estate agents. On the sales side they arranged a series of viewings that resulted in a sale within a couple of months where a previous agent hadn't been able to find a credible offer. They never came round to show the house, which was a shame, and that's why they don't get an excellent rating. But they got the job done. They could have pushed harder for a better price for us, but they represented our position fairly when we bargained.
On the buying side they found us a great house in an area without much on the market, said that our offer was the preferred one and did see that through to sale. The Haart team (Marisa) helped us through each stage and did keep us up to date with what was going on.
Someone always picked up the phone promptly when we called and we always got a useful result, even if it took a call back later. Josh works very hard and is very persuasive. He's a great guy to have on your side, just be aware he's going to be turning that persuasion on you as well!
On the buying side they found us a great house in an area without much on the market, said that our offer was the preferred one and did see that through to sale. The Haart team (Marisa) helped us through each stage and did keep us up to date with what was going on.
Someone always picked up the phone promptly when we called and we always got a useful result, even if it took a call back later. Josh works very hard and is very persuasive. He's a great guy to have on your side, just be aware he's going to be turning that persuasion on you as well!
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Feb 02, 2012
Hi Alban. How nice to read another lovely review for haart of Slough and we take on board your comments about viewings. I'll make sure Josh and his team see your review. Melanie Smith, Customer Relations.
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Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 87% | £625 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 2 | 6 | 4 | 10 | 2 | 3 | 0 | 0 | 4 |
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Sep 13,2024
Sep 13,2024
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Would just like to say Shannon who works in the Slough branch has been great to deal with.
She comes across as helpful and professional.
Thanks Shannon...
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Aug 30,2024
Aug 30,2024
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extremely unprofessional and Poor customer service,
The lady agent talks with harsh tone with service User
never recommend anyone...
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Feb 14,2023
Feb 14,2023
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It was lovely meeting with Jess glynn,
She was professional and very dedicated to her job , and a very knowledgable lady as well as very helpful....
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Feb 06,2023
Feb 06,2023
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Would like to thank haart estate agent especially Emilio. He was very determined ,in finding a tenant for us.thank you emilio for finding us a tenant. Great service....
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Jan 19,2023
Jan 19,2023
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Emilio is best a real gentle man very helpful person.
He is helping me to find property according to my needs . Always respond back ....
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Sep 10,2022
Sep 10,2022
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Cannot thank Emilio enough for helping us to find our property. He searched constantly and contacted us immediately when he had anything he thought would suit our requirements.
Emilio listens well and gives good advice.
This is our second time that Haart and Emilio have ...
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Jul 22,2022
Jul 22,2022
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Not really impressed with Haarts of slough.
They put a tenant in my flat who Couldn't afford to pay rent? Never got the first rent on time and every month late rent or part rent?
I would never use them again and I still have ...
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May 10,2022
May 10,2022
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Having dealt with Emilio or various occasions, I can honestly say he has been a true gentleman. He is very thorough and proactive in all communications we have had and the turnaround time has been exceptional. Keep up the good work....
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Feb 22,2022
Feb 22,2022
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Emilio is a fabulous listener, he understands the requirement well. Within first 5 minutes he was able to suggest properties which were appropriate for me. He was quick to respond to all queries. Thanks for your help Emilio....
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Feb 11,2022
Feb 11,2022
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Emilio seems to be very quick in answering to the customers in a professional way.
I come across with him, while looking for a house to rent. He managed everything nicely and according with my expectations....
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Jan 24,2022
Jan 24,2022
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I have been chasing agents to know if a flat in Slough is available - Lexington Apartments - and every time I was told someone would call me. The last time was today and when I called back, someone put the phone down! It has ...
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Jan 20,2022
Jan 20,2022
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Excellent response from Emilio and one other female staff... appreciated and keep going.both of them did very good job and have helping mentality as well...
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Oct 20,2021
Oct 20,2021
0
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I have had a very positive experience with Mr Emilio Ascione . These days noone is prepared to give advice without a fee but Emilio was so very helpful and went that extra mile to explain things to me, even though I wasnt his client. He ...
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Sep 02,2021
Sep 02,2021
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Emilio was able to secure a tenant very quickly and listened to our requriements in terms of the type of tenant we were looking for. We met with a number of agents and choose Haart due to Emilio's honesty and guidance on what we were ...
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Jul 30,2021
Jul 30,2021
0
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Lynna Proctor: you are a star, Thank you for resolving my issue sooner.
I had really hard time to resolve my issue with previous managers from Haart, so frustrated but thanks to the Property Manager: Lynna Proctor, Who actually stepped into my request and chased ...
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Jan 07,2021
Jan 07,2021
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I wasn’t sure about changing estates agents to Haarts of Slough?
But Emilio did such a good job of advertising the flat & finding tenants for my flat and within days instead of weeks, I was very impressed with him and the 100% effort he put ...
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Jan 31,2020
Jan 31,2020
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great experiences with Haarts at Slough, very friendly helpful team. I highly recommend. they're always very quick & fast with their service. bought two properties with no problem at all, Brilliant. Thanks guys. (Jonathan/Josh)...
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Feb 27, 2020
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One of the worst experience with HAART lettings. Mr baadi showed me this house i moved to this property in 09/10/2019 before I move in I have told them couple of things to Mr Ben like curtains.
As soon as I moved in this house Mr baadi and Mr Ben has left accordingly Haart. It’s been 5 months I haven’t got curtains in the house. had contractors visit by Haart they say landlord don’t accept the price.
Why you have contractors which landlord doesn’t accept very funny. Check my emails on ...
Aug 10,2017
Aug 10,2017
4
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Had very bad experience with Haart never choose ever!!!! I vacate property in good condition but still been charged for £300 for bulls**t cleaning. My tenancy ended 28th of last month it's been almost 2 weeks by today still didn't get my deposit back very disappointed. ...
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Comment on agent fees
Bad
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Mar 09, 2018
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Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Jul 11,2017
Jul 11,2017
0
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First, Haart lettings appear to have the market cornered on the best properties in Slough compared to their competitors. Second, Nick and Syed, the agents I have been liaising with have been supportive from the start.
They both helped me find a place which I ...
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Comment on agent fees
Good
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Mar 09, 2018
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Hi there,
Thanks for your kind words and thank you for the 5-star feedback.
Have a wonderful day,
Regards
Ross ...
Mar 28,2017
Mar 28,2017
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Big thank you Syed for your professional help in finding right property.
It was more then I expected in updating us with new properties on the market.
I do recommend Syed if you wish to rent a proper place....
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Comment on agent fees
Good
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Mar 29, 2017
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Hi Agnes,
Thank you for your kind review of our Slough branch, we're pleased to hear they delivered a professional and helpful service during your rental search. We will pass this feedback on.
Regards
Ross ...
Jul 05,2016
Jul 05,2016
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Marita and Mark they ve done their best to sort out our documents and all the procedures to can buy our house ...very nice and gently always and ready with information ,happy to speak with the solicitors ...both sides ...very happy with their service ...u ...
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Jul 08, 2016
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Hi Marita,
Thank you for your review, we're very happy to hear you're happy with the service provided by the Slough branch. We will pass this feedback on.
Regards,
Ross ...
May 04,2016
May 04,2016
3
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Valuation over inflated promises of sale within 2 weeks. 17 viewings no offers no urgency in getting offers from people who came to the 3 open houses. We eventually found a buyer ourselves but as it is still in contract will have to pay Haart for doing nothing. ...
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What agent could do to change your mind?
Digraceful as we found buyer we still have to pay the fees.Attached Filesnbsp;
Comment on agent fees
Digraceful as we found buyer we still have to pay the fees.
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Aug 28,2015
Aug 28,2015
3
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This is the worse ever dealing with letting agent, where no one there to acknowledge the emails and phone.
Every day i use to call and email, but not a single reply.
I could not get the viewing, so directly booked the apartment and paid £360 ...
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Sep 03, 2015
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Hi
I'm really sorry to hear about this. Please could you email [email protected] so we can investigate these issues?
Many thanks
Melanie Smith Customer Relations Manager ...
May 13,2015
May 13,2015
3
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I have rented my property through Haarts or spicerhaarts as it is now called from 2002. All dealings and accounts where done through the local office and I got quality tenants. For the last couple of years it seems that a lot of their stuff is ...
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May 27, 2015
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Hi Maria,
I'm so sorry to hear this. Your satisfaction is important to us and we would like the opportunity to look into this for you. Please email [email protected] so we can investigate.
Many thanks,
Melanie Smith
Customer Relations Manager ...
Jan 22,2014
Jan 22,2014
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Viewings were arranged within a matter of days of the house coming onto the market. A buyer was found quickly and Haarts made the whole process run smoothly. Joshua was friendly and professional at all times....
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Mar 03,2013
Mar 03,2013
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Few words of praise for Marita here, Marita was the sales progresser dealing with the sale of my 2 bed flat.
Marita really worked hard to move the transaction from offer to exchange and completion.
As usual there were many twists and challenges getting my property ...
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Jan 11,2013
Jan 11,2013
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Even when just thinking about selling my flat, Nick was a pleasure to deal with. Courteous, friendly and professional, he also offered advice which seemed genuine and honest, including what he realistically thought I could achieve. Having contacted other estate agents, I felt most comfortable ...
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Dec 13,2012
Dec 13,2012
4
people found
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I was a little disappointed in the service I received from Haart in Slough. There didn't seem to be any urgency about selling our property. We weren't given a copy of the glossy magazine with our photographs and nor was the lady who eventually ended ...
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What agent could do to change your mind?
They could have shown more enthusiasm and interest, provided better feedback (or any feedback) and made more of an effort with communication all round. To receive the service they provided I would have expected to pay less in feesAttached Filesnbsp;
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Nov 05,2012
Nov 05,2012
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I have been so impressed with the service received from start to finish with Haart Estate agents, We had some issues with our previous agents having 2 buyers pulling out on us and the agent not keeping us informed on what what happening. Nick done a ...
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Sep 10,2012
Sep 10,2012
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The service provided by Josh, Nick and Marita has been faultless. Having previously had a very bad experience with another local agent (the whole chain collapsed on the day of exchange) I was under the impression that all agents were the same ¢â‚¬â€œ and only in ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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