80% sales valuation accuracy
80% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
Feb 05,2016
Feb 05,2016
3
people found
this helpful
this helpful
The only reason I have given Etimon 1 star is that I couldn't give a 0 star rating. It is impossible to provide worse service to tenants than they do. Everything is dragged out as long as it can be, repairs take months to happen if they even do happen, and if they do happen it's done in the cheapest way possible. The only way I can describe the staff is incompetent and lazy, and I've dealt with 10 different members of staff in less than 2 years due to their horrendous employee turnover. I can't remember ever being happier than the day I officially no longer had to live in one of their flats, and I sincerely hope I never have to deal with them again. I cannot warn you to stay away from this company enough, unless you enjoy living in a terribly maintained property, having your emails and phone calls ignored, and just feeling like you're completely unimportant.
Comment on agent fees
Far too expensive for the service they provide
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Jan 25, 2017
Hi Max, I'm sorry you and your Co tenant feel we have not given good service during your tenancy. I would like to address your points noted. While I understand that there were some maintenance issues I believe any reported to us were resolved. The property you were staying in is HMO registered, and has successfully completed HMO Renewal. It certainly did not fail, or has ever failed the HMO application, you can directly contact Glasgow City Council HMO department and they can confirm this information to you. I can assure you the property was up to the strict HMO standards otherwise our landlord would have not been granted the licence. You are also correct in stating that during your tenancy we had had staff changing, but only 2 new staff members started work at Etimon, however this should not have affected your tenancy or communication in anyway, any repairs outlined were still completed. I would also like to point out that we have very low staff turnover as it stands. I would also like to address that you were staying in our properties for more than 1 year, should you have not been happy you wouldn't have stayed for this long. Again I apologise for the way you felt, feel free to contact me directly should you need to. I am happy to help. Thank Sonia
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Latest Reviews
1st Nov 2021
reviewed by 'Kristopher'
15th Jun 2021
reviewed by 'Chris'
28th Oct 2018
reviewed by 'Siobhan'
1st Mar 2017
reviewed by 'Fathima'
8th Feb 2017
reviewed by 'Margaret'
25th Jan 2017
reviewed by 'Craig'
Opening Hours
Address
Etimon Property
Trident House, 175 Renfrew Road
Paisley
Renfrewshire
PA3 4EF
01412184426
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 80% | £0 | £0 |
| Lettings | 100% | 86% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 3 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- Glasgow
- Paisley
- and surrounding areas
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 01,2021
Nov 01,2021
0
people found
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this helpful
Absolutely fantastic and professional people’s are working there! Pleasure to do business with you again in near future..
Family feeling..
Kind regards...
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Jun 15,2021
Jun 15,2021
1
people found
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Disgusting treatment of tenants at the end of tenancy with theft of items from offices still being paid for.
Deposits not returned at end of tenancy as per the agreement.
Do not respond to emails.
Avoid at all costs
Building at Trident House is a ...
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Oct 28,2018
Oct 28,2018
0
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Have been renting with them for over 3 years now and so far am very impressed. Very quick response if anything goes wrong and would highly recommend...
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Mar 01,2017
Mar 01,2017
0
people found
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Etimon is by far the best property letting agency in Glasgow! They provide high quality service, great properties and work hard to provide tenants with the best experience. My experience with them has been an amazing one and I would definitely recommend them!...
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Comment on agent fees
Good
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Feb 08,2017
Feb 08,2017
2
people found
this helpful
this helpful
Excellent Property Agent, Professional and qualified! I would highly recommend Etimon Property, Well Done and keep up the good work!...
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Jan 25,2017
Jan 25,2017
2
people found
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this helpful
Etimon have been managing my properties for a few years now. Never had any issues with Sonia and her team. All very experienced and qualified. Always looking after my best interests and are very helpful and pleasant. Since Etimon has been managing my properties, i ...
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Feb 05,2016
Feb 05,2016
3
people found
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this helpful
The only reason I have given Etimon 1 star is that I couldn't give a 0 star rating. It is impossible to provide worse service to tenants than they do. Everything is dragged out as long as it can be, repairs take months to happen if they ...
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Comment on agent fees
Far too expensive for the service they provide
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Yes
Jan 25, 2017
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(1)
Hi Max, I'm sorry you and your Co tenant feel we have not given good service during your tenancy. I would like to address your points noted. While I understand that there were some maintenance issues I believe any reported to us were resolved. The property you were staying in is HMO registered, and has successfully completed HMO Renewal. It certainly did not fail, or has ever failed the HMO application, you can directly contact Glasgow City Council HMO department and they can confirm this infor ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 12:05 PM 01/03/2017 by Sonia Bakhsh
