“The property I moved into was not what was even ......”
1 Star Review
Jan 27,2016
By:
'Nightmare'
Jan 27,2016
Branch: Crawley, 5 High Street
Services: Lettings (as a Tenant)
Sold price: £280
Would you recommend?: No
Postcode: RH11
Branch: Crawley, 5 High Street
Lettings (as a Tenant)
Sold price: £280
Postcode: RH11
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The property I moved into was not what was even advertised to me originally. A completely different postcode and property were signed over to me. I have no idea where the photos even came from; from what I messaged about on air bnb. I was also told professionals lived in the accommodation but it was actually formulated entirely of couples, 4 of whom are a related polish family. On top of this fact there were people living in the accommodation who are not working professionals as one woman said she wasn't even employed- and spent most of her day in the house. I was told it was working professionals in this household like myself.
Like felt pressurised to sign the contract as I needed to live in Crawley for work the following day. My contract changed with work and so I did not need the rental property. I then attempted to get my money back. This is where the trouble began. I never at any point used the house or property and only just got my suitcase through the door before leaving again. I was given back £160 out of the £280 and was told the decision would then lay with the 'boss' as I was told. This was his reply emailed to me:
On 26 Jan 2016, at 15:36, "Andrew Hunt" <> wrote:
I UNDERSATNND THAT THIS IS A RENTAL MATTER, IF YOU KNEW ME, THEN YOU
WOULD HAVE KNOWN THAT I HAVE HAD NO DEALING WITH RENTAL PROPERTIES FOR
THE LAST 15 YEARS, SO I RECOMMEND THAT YOU SPEAK TO THE RIGHT PEOPLE IN
FUTURE BEFORE MAKING ASUMPTIONS : ANDREW HUNT"
Avoid. At. All. Costs.
I will be taking this matter forward to trading standards due to continuous misadvertisement.
Comment on agent fees
Only received ‚£160 back from the ‚£280 for a property I never lived in.
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