100% lettings valuation accuracy
70% lettings fee satisfaction
Feb 26,2016
Feb 26,2016
0
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Worst experience ever - I've been a tenant for 16 months and throughout the tenancy I had to chase and chase for issues regarding the flat, never received the inventory check in (because it never happened and I have emails to prove me asking for it for 3 months after I had moved in and no response or emails along the lines: I'll chase the clerk and get back to you). Now that i have vacated the flat they are asking for £160 for professional cleaning and also money for filler marks and screws on the walls that were already there and I have pictures to prove it. Just the idea going through mydepsoits to resolve the dispute is annoying, taking time of my work and shows the agency they are, all they care is getting the money with poor service. I was asked to be present to the check out process and I was not given the opportunity as well.
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Latest Reviews
18th Mar 2023
reviewed by 'Tom'
13th Oct 2022
reviewed by 'KT'
30th Jun 2022
reviewed by 'Noel Charles'
22nd Dec 2021
reviewed by 'Aldi'
30th Apr 2021
reviewed by 'Unhappy Tenant'
10th Feb 2021
reviewed by 'R H'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 70% | £1,200 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 4 | 3 | 0 | 0 | 0 | 0 | 0 | 1 |
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Mar 18,2023
Mar 18,2023
0
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Thanks to the B.E for finding us new tenants and for managing the process well despite some antics by potential tenants. We got there in the end! Only suggestion is a bit more communication to keep us in the loop but otherwise friendly and ...
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Oct 13,2022
Oct 13,2022
0
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Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are ...
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Jun 30,2022
Jun 30,2022
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I have been a local Landlord for nearly 20 years. I recently used Karl and Vitalii to Let alone of our units in E3. They both did an excellent job, promptly listing the property, responding immediately and fully to all emails, and forwarding references. Their fee ...
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Dec 22,2021
Dec 22,2021
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Dear Karl and Vitaliy!! I’d like to thank you for the exceptional help you’ve provided to me all the way around! Consider every customer individually with paying attention to each person’s unique situation they will make your search and move an absolutely ...
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Apr 30,2021
Apr 30,2021
0
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DO NOT EVER rent with this Branch!!!
From top to bottom these people are CROOKS who will try and CON you out of more rent or property management fees!
They will happily ‘sell’ you a property and take your money and that is where their ‘...
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Feb 10,2021
Feb 10,2021
0
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Thank you Karl. It was a pleasant surprise to have had such a great experience. Karl knew his stuff, very knowledgeable, great manner overall very professional. Most importantly he did not waste my time on properties which would not meet my requirements. Thanks....
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Feb 19,2020
Feb 19,2020
0
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Joseph is excellent !
Very professional and welcoming, he is always willing to help.
I recommend Bairstow eves 100%....
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Aug 04,2017
Aug 04,2017
1
people found
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I would not recommend this estate agents. Some of the junior staff are excellent, unfortunately the more senior staff do not set a good example.
One of the managers at the Woodford branch - Georgia displays a distinct lack of customer service and general incompetence. ...
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Nov 27, 2021
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This review is not related to the Bow branch of Bairstow Eves, specifically mentioning Woodford ...
Feb 13,2017
Feb 13,2017
0
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Karl was brilliant, found us our perfect first flat, have been there happily for nearly a year thanks to him...
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Oct 04,2016
Oct 04,2016
2
people found
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this helpful
Bairstow Eves failed to take decent photos of the property, correct issues with the advertising, contact me without being repeatedly prompted, or in fact arrange a single viewing.
They were so bad that I have cancelled their agency agreement only halfway through, and I'm now ...
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Can't comment, no sale achieved.
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Feb 26,2016
Feb 26,2016
0
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Worst experience ever - I've been a tenant for 16 months and throughout the tenancy I had to chase and chase for issues regarding the flat, never received the inventory check in (because it never happened and I have emails to prove me asking for it ...
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Jun 03,2015
Jun 03,2015
2
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LANDLORDS.. AVOID...
customer service continues to deteriorate year by year since Bairstow Eves/Countrywide took over the original Alan Harvey agents. In 2013 it was the poor Management team/substandard inventory resulting in financial loss for me. Last year it took 7 months of chasing to finally ...
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Mar 11, 2019
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We used the Bow office, and we concur with the earlier reviews of other locations. This firm is run haphazardly, staff knowledge of workings of lettings is poor. They try to fob us off with made up rules and try to get out of amending contracts and tenancy agreements when they get it wrong. Just as well we've done this before and know how things should work. Charge us and arrange for none existent carpet cleaning, give wrong advise about insuring tenants deposits, keep hold of deposits and money ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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