100% sales valuation accuracy
100% sales fee satisfaction
Feb 12,2016
Feb 12,2016
0
people found
this helpful
this helpful
I was thoroughly impressed with the services of the Fine & Country team and Murad in particular. From start to finish he was the consumate professional. He was personable, demonstrated great passion and commitment and was refreshingly respectful and 'un-pushy' . He always made time for us and we appreciated his openess and honesty. Murad made a strong impression on all of us and we would happily utilise his services again should the occasion arise.
Comment on agent fees
The agent's fees were competitive and reasonable
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Latest Reviews
13th Feb 2016
reviewed by 'Brian'
11th Feb 2016
reviewed by 'Have'
22nd Oct 2015
reviewed by 'Jane111'
Opening Hours
Address
Fine & Country
Northside House, Mount Pleasant
Barnet,London
Greater London
EN4 9EB
020 3819 7999
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £750,000 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- EN4
- EN5
- N14
- N20
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Images & Videos
Feb 13,2016
Feb 13,2016
1
people found
this helpful
this helpful
You are never really sure what you will experience when you select an estate agent to sell your property. Much will depend upon the experience and the commitment of the lead individual. Murad Choudhury has proven to be exceptional. On the ball, committed, continuously active ...
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Comment on agent fees
I always consider estate agent fees to be too high - but Fine and Country were prepared to negotiate and were competitive.
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Feb 12,2016
Feb 12,2016
0
people found
this helpful
this helpful
I was thoroughly impressed with the services of the Fine & Country team and Murad in particular. From start to finish he was the consumate professional. He was personable, demonstrated great passion and commitment and was refreshingly respectful and 'un-pushy' . He always made time for us ...
read full review
read full review
Comment on agent fees
The agent's fees were competitive and reasonable
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Yes
Feb 11,2016
Feb 11,2016
1
people found
this helpful
this helpful
Murad,Peter and Lucy - in no particular order (aka well known tv show) are a very professional outfit. We gave them many instructions re the sale of our property and time after time they delivered. There is a team there which works and a ...
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Comment on agent fees
acceptable considering the competition
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Oct 22,2015
Oct 22,2015
0
people found
this helpful
this helpful
Excellent service and a very knowledgeable local estate agent in EN4. Peter Panayiotou was helpful every step of the way and was straight talking with out the agency jargon. A very nice and refreshing experience....
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read full review
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Mar 05,2018
Mar 05,2018
0
people found
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Hi
Not the cheapest agent but brilliant support and ability to close the deal. Found a buyer very quickley and showed great flexbility to close out the deal.
Would really recommend....
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Comment on agent fees
Not the cheapest but good overall value
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
1. Please raise your complaint with the Agent that is handling your case.
2. If the Agent cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
3. We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure. The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you.
4. In line with the Ombudsman guidelines a formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director who will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
6. If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review. The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
7. When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 11:11 AM 11/02/2016 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
1. Please raise your complaint with the Agent that is handling your case.
2. If the Agent cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
3. We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure. The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you.
4. In line with the Ombudsman guidelines a formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
5. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director who will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
6. If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review. The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
7. When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
