50% lettings valuation accuracy
43% lettings fee satisfaction
Feb 01,2016
Feb 01,2016
2
people found
this helpful
this helpful
After what promised to be a quick and easy let I encountered numerous problems.
The referencing company they use just simply doesn't work. You could fill out the form only to find that it won't submit and then after hunting down a phone number find that over half the form does not apply to you and that there are no options for you on the form.
The company's almost complete lack of ability to keep you up to date with what is going on (in my case the people started squatting) and advise you about what else to can be done.
Reassurance was given that any monies paid would be refunded, however i am still waiting for this nearly a week later after having now asked for it back 3 times with two of those times being basically ignored. Further to that i have been told that it might take several days for the money to be transferred?! If they want you to pay on time then they should as well and several days is just not acceptable.
The referencing company they use just simply doesn't work. You could fill out the form only to find that it won't submit and then after hunting down a phone number find that over half the form does not apply to you and that there are no options for you on the form.
The company's almost complete lack of ability to keep you up to date with what is going on (in my case the people started squatting) and advise you about what else to can be done.
Reassurance was given that any monies paid would be refunded, however i am still waiting for this nearly a week later after having now asked for it back 3 times with two of those times being basically ignored. Further to that i have been told that it might take several days for the money to be transferred?! If they want you to pay on time then they should as well and several days is just not acceptable.
What agent could do to change your mind?
reasonable, but in my opinion there is no need for them to charge what they do when they are useless.Attached Filesnbsp;
Comment on agent fees
reasonable, but in my opinion there is no need for them to charge what they do when they are useless.
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Latest Reviews
14th Feb 2019
reviewed by 'James'
27th Oct 2016
reviewed by 'Alex'
17th Aug 2016
reviewed by 'Angryrenter'
1st Feb 2016
reviewed by 'Disappointed'
2nd Dec 2015
reviewed by 'Dana'
Opening Hours
Address
Alder King
108 Whiteladies Road
Bristol
Avon
BS8 2RP
0117 322 6020
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 43% | £450 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 14,2019
Feb 14,2019
0
people found
this helpful
this helpful
Bartek and AK lettings have been great. I was in two minds whether to sell or re-let our flat, but decided - largely due to Bartek's proficient and helpful advise - to re let. The whole process was extremely friendly, quick and positive. Flat re-let ...
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Comment on agent fees
good
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Apr 13,2017
Apr 13,2017
2
people found
this helpful
this helpful
Awful. Reported leaking roof 12 months ago, still not fixed. Landlord now facing expensive repair costs, whilst Alder King continue to charge expensive fees. Poor poor poor customer relations. Communications only when chased, and often ignored. Also telling that the only positive reviews came from ghost ...
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Oct 27,2016
Oct 27,2016
2
people found
this helpful
this helpful
Super Friendly agency, Always a pleasure to be around. My Favourite in bristol AND they have beautiful properties to rent.
My agent Bartek is terrific, he always had suggestions to save me money when moving in, rather than have me pay more.
The Landord is ...
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Comment on agent fees
Very well priced. Agency fees are never going to be super cheap, so dont hang around for that. For what i paid (which is the normal charging fee if not significantly lower) i am totally happy. They always want to help and get things done on time.
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Aug 17,2016
Aug 17,2016
2
people found
this helpful
this helpful
Extremely disappointed with this agency when an offer was accepted on a rental property and agency fees paid (having had to work hard to get the property off the market and pay a higher rent than advertised) only to hear a few days later that ...
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What agent could do to change your mind?
Agency fees in excess of other agencies I encountered, despite similar rental prices.Attached Filesnbsp;
Comment on agent fees
Agency fees in excess of other agencies I encountered, despite similar rental prices.
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Yes
Feb 01,2016
Feb 01,2016
2
people found
this helpful
this helpful
After what promised to be a quick and easy let I encountered numerous problems.
The referencing company they use just simply doesn't work. You could fill out the form only to find that it won't submit and then after hunting down a phone number find ...
read full review
read full review
What agent could do to change your mind?
reasonable, but in my opinion there is no need for them to charge what they do when they are useless.Attached Filesnbsp;
Comment on agent fees
reasonable, but in my opinion there is no need for them to charge what they do when they are useless.
Was this helpful?
Yes
Yes
Dec 02,2015
Dec 02,2015
3
people found
this helpful
this helpful
Rhiannon Walker - Alder King agent
Very sweet and convincing until I whipped my credit card out to pay £360 agency fee for a small studio flat. After that I was dropped like a ton of bricks, ignored and told she cannot do anything to help ...
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Comment on agent fees
The ‚£360 fee for ONE person to rent a small damp studio flat in a building erected in 1929 is extortionate and cannot be justified whatsoever.Attachments
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Oct 15,2014
Oct 15,2014
4
people found
this helpful
this helpful
Read my full review here: http://www.allagents.co.uk/review/111607/
In fact, just google 'Countrywide Lettings' to give yourself a real idea of what you're getting yourself into with Alder King. That's the name of the group they're part of....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
