“As a first time landlord looking to put my property ......”
5 Star Review
Jan 29,2016
By:
'Sylvia'
Jan 29,2016
Branch: Worcester, 1 Himbleton Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: WR2
Branch: Worcester, 1 Himbleton Road
Lettings (as a Landlord)
Postcode: WR2
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As a first time landlord looking to put my property on the rental market, it was all a bit daunting and everything was to be a huge learning curve for me. After considering other agencies, large chain agencies included, I chose Nicol and Co because I felt that, as a smaller local agency, with a smaller team, their focus would be on providing a good service to their clients. And I haven't been disappointed! They are excellent! I met with Tom to discuss the process of letting my house, and found him to be extremely professional and he took time to explain everything to me â‚€‚“ he was very patient with me and allayed any concerns I had. Tom's colleague, Rhiannon, took over the viewings with prospective tenants, and she was also very professional, smartly presented, and very courteous. I have also dealt with Rob, another member of the team, whom I have not personally met but who rang to introduce himself to me as he was dealing with the process of the rental payments for me. Whenever I ring Nicol and Co, my calls are always answered and dealt with promptly and efficiently. The whole team at Nicol and Co are attentive and go out of their way to make you feel looked after â‚€‚“ I have never been made to feel like I was just another client". I am completely satisfied that the management of my property is in safe hands. I have had no worries whatsoever about the whole letting experience thanks to Nicol and Co, I am delighted with the service they are providing me. I highly recommend them!
Comment on agent fees
Good. Competitive with other agencies.
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