100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 29,2016
Jan 29,2016
2
people found
this helpful
this helpful
I am shocked with how unprofessional this company have been. No communication. My partner and I have had to continuously contact the office. They lack customer service and do not give complete details. Had 3 issues with tenancy fees when moving in. They added £145 in fees that were not explained on the first fee quote! Make sure you keep all paperwork as when we queried this we was told sometimes we do sometimes we don't. As a Landlord they are appalling. Maintenance issues to which my partner and I are unwitting a disrepair report and complaint. Their response was we have done as best we can when no repairs have taken place. Told different information from countrywide head office and Midhurst King and Chasemore office. Our landlord has agreed to let us leave before the tenancy ends if King and Chasemore find another tenant, However, the property is not being advertised and they are not communication with us until our tenancy is coming to an end! Even our new Landlord has complained about how rude they have been to them! I advise all to not rent a property with this company. They lie, are not consistent and most definitely are not trained in customer service. I am so disappointed as for a big company I thought their standards would be high.
What agent could do to change your mind?
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!Attached Filesnbsp;
Comment on agent fees
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
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Latest Reviews
21st Oct 2020
reviewed by 'Stuart'
13th Dec 2018
reviewed by 'Jane'
29th Jan 2016
reviewed by 'Kirby'
14th Dec 2015
reviewed by 'Teresa'
14th Dec 2015
reviewed by 'Teresa'
25th Nov 2015
reviewed by 'Helen'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £345,750 | £475,000 |
| Lettings | 0% | 0% | £725 | £725 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 4 | 0 | 1 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Oct 21,2020
Oct 21,2020
0
people found
this helpful
this helpful
As a customer buying a house from them, they chased me continuously until completion, and implied I had chosen poor lawyers (the lawyers actually kept to their schedule). After this, they didn't reply to emails or phone calls when I needed their help. Not a ...
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Dec 13,2018
Dec 13,2018
0
people found
this helpful
this helpful
Why did I choose King and Chasemore? Because the whole team - Stephen, Nathan and Matt all go that extra mile. Their business is not just about buying and selling houses it's also about the people involved in all their many negotiations.They cared about ...
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Comment on agent fees
Very competitive fee.
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Jan 29,2016
Jan 29,2016
2
people found
this helpful
this helpful
I am shocked with how unprofessional this company have been. No communication. My partner and I have had to continuously contact the office. They lack customer service and do not give complete details. Had 3 issues with tenancy fees when moving in. They added £145 in fees ...
read full review
read full review
What agent could do to change your mind?
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!Attached Filesnbsp;
Comment on agent fees
Horrendous! Added fees expecting us to not see they had added them. Changed our moving date without our consent and wanted to charge us for changing the date!
Was this helpful?
Yes
Yes
Dec 14,2015
Dec 14,2015
1
people found
this helpful
this helpful
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. ...
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Dec 14,2015
Dec 14,2015
1
people found
this helpful
this helpful
We cannot praise the staff of this branch enough. They were efficient, courteous and professional at all times. They made what was a very stressful time so much easier and did their utmost to take the stress away from us. I would highly recommend them. ...
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Nov 25,2015
Nov 25,2015
1
people found
this helpful
this helpful
We were really impressed with the communication and support given to us by Nathan and the team. Nothing was too much trouble; questions were answered with honesty and understanding of the pressures of house buying and selling, with regular updates given freely. The team were ...
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Nov 22,2015
Nov 22,2015
1
people found
this helpful
this helpful
This office is run so well. Every person in this office is a team player and helps out one another.The phone is always answered respectfully and cheerfully by an actual person. They are not only knowledgeable of all properties that their dealing with but ...
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Mar 09,2014
Mar 09,2014
3
people found
this helpful
this helpful
One of the worst agents I have ever used. Terrible!!! Did nothing to sell the property over a 6 week period. Was not available to discuss the status or options. Even put the "for sale" sign outside a house two doors away which caused major problems ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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