100% sales valuation accuracy
100% sales fee satisfaction
92% lettings valuation accuracy
88% lettings fee satisfaction
Jan 22,2016
Jan 22,2016
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Rented with orange for 7 years now. Always helpful and easy to talk to. Most issues dealt with quickly. Friendly chatty staff. Always willing to listen and help if possible in an approachable and professional manner.
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From what I remember the agent fees (ie holding deposit and administration charges) were acceptable.
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Feb 03, 2016
Thank you for your review Miss Rogers, always a pleasure dealing with you. Carley
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Latest Reviews
22nd Mar 2022
reviewed by 'Frankie William Elijah Webster Leaney'
9th Sep 2021
reviewed by 'Christopher Niles'
11th Sep 2020
reviewed by 'Paul'
30th Jul 2018
reviewed by 'sunshine_dan'
Opening Hours
Address
Orange Property Services (UK) Ltd
40\\\/41 Windmill Street
Gravesend
Kent
DA12 1BA
01474 33 33 53
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £210,000 | £4,995,000 |
| Lettings | 92% | 88% | £550 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 11 | 1 | 12 | 2 | 11 | 0 | 2 | 0 | 0 | 1 |
Areas covered
- DA12
- DA2
- ME2
- DA3
- DA11
- ME3
- DA13
- Gravesend
- DA10
- swanscombe
- ME1
- Northfleet
- DA9
- stone
- ME4
- dartford
- DA1
- shorne
- ME5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 22,2022
Mar 22,2022
0
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Orange showed me compassion through out the sale of my late mother's house and made the whole procedure as stress free as possible, I am very grateful and thank you all....
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Sep 09,2021
Sep 09,2021
1
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this helpful
Myself & my partner were looking for a place to purchase in Gravesend. We requested a viewing for a place in Devonshire Road via rightmove and were directed to an Estate Agent based at orange. It was a male agent, i don't remember his name but ...
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Jun 07,2021
Jun 07,2021
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I have found both the sales and administration teams at Orange professional and helpful.
They are responsive and deal with an issue before it becomes a problem.
From a landlord's perspective with a small portfolio, Amanda's diligent approach to all account and legal matters has ...
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Sep 11,2020
Sep 11,2020
1
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Flat has a serious mould problem and it's causing me health problems. Orange Property are the managing agents and in charge of making the flat fit to live in. Chris, the Senior Property Manager at the Gravesend branch visited the property to check and couldn't ...
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Attachments
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Sep 14, 2020
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If you check this website it explains that mould remains dormant inside the wall but dormant mould is still an allergen. Repairing and cleaning the surface mould does not remove the dormant and airborne mould spores that are causing my health problems.
https://hnstmoldinspections.com/mold-information/mold-myths/
Perhaps some further training on mould is a required before an definitive opinion is given by someone is by the no means an expert? ...
“The most unprofessional company I have ever worked with. Moved Agencies after only 6 months...”
Jun 11,2019
Jun 11,2019
1
people found
this helpful
this helpful
Orange did the check in inventory before the flat was finished, the flat was completely redecorated before the tenants moved in, the date the tenants were due to move was moved in order to complete refurbish but Orange forgot to reschedule their inventory which the ...
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Comment on agent fees
Bad, because they didn’t do what they charged for.
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Jun 14, 2019
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No Nicola there was’t ‘many other factors that lead to some of these issue’ as you know very well. Hopefully people reading your response will not fall for that. I had several conversations with you and letters back and forth, I gave you every opportunity to put this right. You are the head of that Company, I am confident you knew exactly what was going on. Legal advice tells me your company is in breach of contract, but I shouldn’t have to go through the time and effort it takes to ...
Jul 30,2018
Jul 30,2018
0
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Highly recommend Orange, the whole team made us feel very at ease with the whole process and kept us updated throughout. Everything ran really smoothly and I had complete confidence in them for the entire sale....
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Comment on agent fees
very reasonable
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Jul 02,2018
Jul 02,2018
0
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Nicola and her team, including Dan, Josh, amanda and Gerald were professional and honest all the way through. I could not have asked for any more in achieving my dream move.
I was under dual agencies on my sale with another local agency, and the ...
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Comment on agent fees
Good
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Jun 27,2018
Jun 27,2018
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Great agents. All staff very friendly and happy to help. Great communication and feedback. Lots of viewings from potential buyers...
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Comment on agent fees
Fees are very fair
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May 02,2018
May 02,2018
0
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My brother and I had to put my late mothers flat on the market after she passed away, we felt that it may take a long time as the solicitors probate seemed to be a long and complex process. However, we found that the guys ...
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Apr 17,2018
Apr 17,2018
0
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We have been working with Dan for many years now, always accessible knows his business and the market and provides us with sound advice and excellent service from lettings to sales a very accomplished individual...
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Comment on agent fees
With market range
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Apr 16,2018
Apr 16,2018
1
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From the first moment I first spoke to Colin McDonnell, I was happy to let him deal wiith the sale of my house. He gave me good and more importantly honest advise to all the questions I had regarding the selling process.
Colin works very ...
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Apr 16,2018
Apr 16,2018
0
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I have recently sold two properties through Orange Property Services and have dealt directly with Colin in relation to the sale of each one.
He is extremely professional and very easy to get hold of whenever I had any questions. His responses are of a ...
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Apr 13,2018
Apr 13,2018
0
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Dan took time to understand my requirements and provided a very positive experience in what is a very stressful process. He found properties that met with my expectations and saved me time and money through his knowledgeable experience. The whole team are attentive and keep ...
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Comment on agent fees
The fees are competitive and are good value for money
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Mar 03,2018
Mar 03,2018
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I have dealt with Chris on a number of occasions when he has found tenants for our properties. He has been professional, committed, polite and thorough at all times. It is easy doing business with him and Orange at Gravesend....
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Jan 10,2018
Jan 10,2018
3
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What a terrible company with possibly the poorest customer service skills I have ever encountered in my adult years. Avoid at all costs, unless of course you like to deal with rude, bad mannered, unprofessional individuals who like to rent out property that is unfit ...
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Jul 05,2016
Jul 05,2016
0
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Chris is very professional and helpful. He has a very good knowledge of the local market. I highly recommend Chris from Orange Property services....
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Jun 03,2016
Jun 03,2016
0
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Thoroughly impressed with the top service throughout!!!
Chris was and still is unbelievably giving the impression of having unlimited time for even the most trivial of enquires, and has kept totally on top of everything from conception, investigation, assessment to implementation - a huge thank ...
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Comment on agent fees
I was suitably impressed which can sometimes be difficult for me, so let's just say quite brilliant!
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May 11,2016
May 11,2016
0
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A very polite and helpful young lady, a credit to the company.Answered every question professionally and was extremely helpful...
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Comment on agent fees
average
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Mar 20,2016
Mar 20,2016
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Dan helped sell my 2nd house. Very informative and knowledgeable. Always kept me up to date on people viewing the property even on days where there were no visits. throughout the process i felt like it was in hand and Orange were working in my ...
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Comment on agent fees
very reasonable
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Mar 07,2016
Mar 07,2016
0
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So pleased with the help from dan and the orange team. Fantastic customer service very friendly and polite. My home was sold in 3 days. So happy. Would definitely recommend orange. Thank you so much...
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Comment on agent fees
Fair
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Mar 07,2016
Mar 07,2016
0
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Fantastic service!! Great communication and helpful and informative from start to finish. My process was very smooth and efficient all calls and questions were answered quickly. All staff at Orange are lovely thank you so much for your help....
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Mar 07,2016
Mar 07,2016
0
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Dan has been exceptional with dealing with a new property I was looking into purchasing with Orange. Very professional attitude, excellent in his field. Will highly recommend....
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Mar 07,2016
Mar 07,2016
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Orange Property Services, and in particular, Nicola Leaney, have been my lettings agent for the past 3 years. Each time a tenant has moved on, a new one is found promptly. Payments have always been on time and problems at the property are always dealt with ...
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Mar 03,2016
Mar 03,2016
0
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I have been letting my properties for 8 years now and have found the service you provide to be exceptional. Thank you for all your help it is much appreciated....
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Comment on agent fees
Fair
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Feb 29,2016
Feb 29,2016
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Carley was very helpful and accommodating throughout the entire process. The entire team at Orange were a great help and are highly recommended...
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Comment on agent fees
I think the fees are very reasonable considering all the work Orange put in
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Feb 29,2016
Feb 29,2016
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If Carlsberg did estate agents!
Can't recommend Dan, and Orange enough! They have been professional and friendly throughout. All questions were answered quickly and I was updated constantly with any progress. Nothing seemed too much bother for them:
The cherry on the cake was selling ...
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Comment on agent fees
Fee's seemed very fair for the services provided
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Mar 04, 2016
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This is the best agents ive ever dealt with. Customer service was fantastic, definitely recommend them. They sold my house in 3 days!! I was amazed how quickly it was sold. Thank you orange team. ...
Feb 29,2016
Feb 29,2016
0
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We had some problems with our solicitor and Dan was able to sort it out for us in no time. A strong and friendly character, Dan was there for us whenever we hit a bump in the road - That's where it counts.
Highly recommended ...
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Comment on agent fees
Fees inline with market standard
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Feb 29,2016
Feb 29,2016
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I am always very happy with the service provided by Dan at Orange. He is great at his job and does a fantastic job at letting a number of my properties. He arranges all maintenance works and provides very reasonable quotes so I don't have ...
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Comment on agent fees
Agent fees are very good
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Feb 26,2016
Feb 26,2016
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We put our house up for sale, customer service was impeccable, nothing was too much and sold in record time. Will definitely use again. The....
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Comment on agent fees
Good
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Feb 19,2016
Feb 19,2016
0
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I initially spoke to stacey on the phone. I found her to be bubbly and professional. Within a short space of time she had arranged for us to have eight viewings in one day. It was at this point I met Chris, who was professional ...
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Comment on agent fees
Admittedly these fees are a little higher then most of the agents we deal with, however the level of service provided is of a good standard and takes the sting out of it.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please see our website:
www.orangepropertyservices.co.uk
Last updated at 3:08 PM 26/04/2016 by allAgents
www.orangepropertyservices.co.uk
