Balham, London, SW12
4.6/5, 88 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

Contact Us

“Not good at all!! We are due to move into ......”

Share on :
Jan 20,2016
Minithumbdown
By: 'Angela'
Jan 20,2016
0 people found
this helpful
Not good at all!! We are due to move into a rental property (managed by Lauristons) next weekend and they have just provided us with an 'add on' to the landlords contract which is full of fees payable to them. We were not told of any of these costs when putting down the holding deposit and they are refusing to remove the clauses. Which are completely unreasonable fees! They have also taken several weeks to get the contract to us and when I call their property management office no one picks up the phone.

It is very frustrating customer service! I would not recommend them!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Silvia Eldawi - Lettings Director
Feb 19, 2016
Dear Angela

Our tenant fees are fully transparent on every listing on our website and are also supplied with our pre tenancy documentation. The add on to the landlord's contract was a copy of the head lease for the building you were moving into and not a further demand for fees by Lauristons.

The best number to contact our property management team is 020 8417 8054, or alternatively you can log any maintenance issues via our online reporting system. The details can also be found on our website under 'Report a Repair'.

I do hope you have settled in nicely and that everything is now clearer for you.

Best regards
Silvia

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 88
12th Apr 2019
reviewed by 'G'
“I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of ......”
3rd Jul 2017
reviewed by 'SPatel'
“After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help ......”
21st Mar 2017
reviewed by 'Ogo'
“Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really ......”
18th Oct 2016
reviewed by 'Jaclyn'
“Where to start.One of the most difficult things I have ever done! Trying to sell my property while over ......”
11th Apr 2016
reviewed by 'JessLodge'
“Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with ......”
4th Apr 2016
reviewed by 'Tim'
“i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Lauristons
120 Balham High Road
Balham,London
Greater London
SW12 9AA
02087729373

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £756,000
Lettings 100% 99% £1,200 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
25 0 20 1 10 0 11 0 20 1
Areas covered
  • SW12
  • SW2
  • SW17
  • SW4
  • SW16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Balham, SW12
Kennington, SE11
Wimbledon, SW19

“Excellent advice service...”

Share on :
Apr 12,2019
Minithumbup
claim your profile
Stephen
By: 'G'
Apr 12,2019
0 people found
this helpful
I highly recommend Steve English at Lauristons Wandsworth office. His excellent property knowledge and efficiency in arranging a valuation of my house made it easy to prepare it for new rental tenants....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After failing to find tenants for my flat in Balham ......”

Share on :
Jul 03,2017
Minithumbup
By: 'SPatel'
Jul 03,2017
0 people found
this helpful
After failing to find tenants for my flat in Balham through a competitor Marcello & Mark S approached us to help us find a tenants. They found a satisfactory ( on paper) tenants within 2days and ready to move on the first vacant day of the flat. ...
read full review
Comment on agent fees
They offered us a rate much much lower than local market and were happy for me to amend thier standard terms to suite my needs.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Philip Mack is a brilliant agent who has in depth ......”

Share on :
Mar 21,2017
Minithumbup
claim your profile
Philip
By: 'Ogo'
Mar 21,2017
0 people found
this helpful
Philip Mack is a brilliant agent who has in depth local knowledge from living in the Balham area and really has his finger on the markets pulse. He has been able to advise me of the best time to sell and the best price to ...
read full review
Comment on agent fees
Fair
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Darren Baker
Apr 03, 2017
View all comments (1)
Thank you very much for your 5 star review of our Balham Sales Manager, Philip Mack. Philip always seeks to ensure that he has an unrivalled degree of local knowledge so that the advice he gives our clients can be fully relied upon. Darren Baker Group Sales Director ...

“Where to start.One of the most difficult things I ......”

Share on :
Oct 18,2016
Minithumbup
picture is hidden
Vicky
picture is hidden
Lauren
By: 'Jaclyn'
Oct 18,2016
0 people found
this helpful
Where to start. One of the most difficult things I have ever done! Trying to sell my property while over seas. Vicky Tevari at Lauristons was a god send. Keeping me constantly up to date and communication with me weekly. Overseeing my then Tennant move ...
read full review
Comment on agent fees
All estate agents fees seem high. But with the service I have been given I am happy to pay it.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Vicky Tevari and Jade Fitzpatrick were really helpful with ......”

Share on :
Apr 11,2016
Minithumbup
claim your profile
Jade
By: 'JessLodge'
Apr 11,2016
0 people found
this helpful
Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with previous estates agents prior to using Lauristons and made them aware of this. They therefore, made sure that they would do all they could to ...
read full review
Comment on agent fees
As a buyer there were no fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i was pleasantly surprised with Vik's approach and manner, he ......”

Share on :
Apr 04,2016
Minithumbup
picture is hidden
Vicky
By: 'Tim'
Apr 04,2016
0 people found
this helpful
i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my attached towards estate agency's. he kept me informed, up to date on progress, and advised me where necessary....
read full review
Comment on agent fees
would have preferred to be able to negotiate rate to 1% as you were sole agent but was told your lowest rate was 1.5% but on reflection because of Vik's work and his team I'm over all happy now with the 1.5%
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found both Mr. Vicky Tevari as well as Ms. ......”

Share on :
Mar 07,2016
Minithumbup
picture is hidden
Vicky
picture is hidden
Jade
By: 'Mr.'
Mar 07,2016
0 people found
this helpful
I found both Mr. Vicky Tevari as well as Ms. Jade Fitzpatrick very professional and helpful. They handled the sale of my house in an excellent manner. The whole transaction went very smoothly as a result the transaction of sale was accomplished in just one ...
read full review
Comment on agent fees
The fees was very reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I completed on my first flat earlier in the summer ......”

Share on :
Aug 17,2015
Minithumbup
claim your profile
Andrew
By: 'Victoria'
Aug 17,2015
0 people found
this helpful
I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First time I have heard from them (via Internet) and ......”

Share on :
Jul 16,2015
Minithumbup
claim your profile
Ryan
By: 'Talitta'
Jul 16,2015
0 people found
this helpful
First time I have heard from them (via Internet) and I am very impress with their service. I had a viewing booked on the same day and everything else went very smoothly. They are very quick with their answers and give 100% effort to sort the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have just completed on a flat purchase through Lauristons ......”

Share on :
Jun 30,2015
Minithumbup
claim your profile
Andrew
By: 'Lizzie'
Jun 30,2015
0 people found
this helpful
I have just completed on a flat purchase through Lauristons and I could not recommend them more highly. Our agent in particular, Andy Wilkins was extremely helpful and attentive. He went out of his way to help us out on numerous occasions, including helping us ...
read full review
Comment on agent fees
no fees were paid to them.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I bought my new flat through Lauristons of Balham. The ......”

Share on :
Jun 01,2015
Minithumbup
picture is hidden
Vicky
By: 'Lee'
Jun 01,2015
0 people found
this helpful
I bought my new flat through Lauristons of Balham. The agent I was primarily dealing with, Andy Wilkins, was very friendly, professional and helpful. I would certainly recommend using Lauristons if you are looking to buy a proprerty in the Balham area....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service, efficient and always on hand to answer any ......”

Share on :
May 15,2015
Minithumbup
picture is hidden
Vicky
By: 'Katrina'
May 15,2015
0 people found
this helpful
Excellent service, efficient and always on hand to answer any queries over email or phone. Made the experience of buying my first property very easy and stress free....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All communication from Lauristons, from our initial viewing through to ......”

Share on :
May 06,2015
Minithumbup
By: 'Ed'
May 06,2015
0 people found
this helpful
All communication from Lauristons, from our initial viewing through to admin and progression, has been prompt, positive and courteous. We've never felt harassed but rather treated like a customer. I would have no hesitation in recommending them for lettings in the Balham area....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am from oversees and couldn't easily come to London ......”

Share on :
Apr 03,2015
Minithumbup
By: 'Alain'
Apr 03,2015
0 people found
this helpful
I am from oversees and couldn't easily come to London to find a flat. After emailing/calling different agencies for a flat I saw on www.rightmove.co.uk and always having a reply that the flat already was let or that the agent I ...
read full review
Comment on agent fees
Quite high (point of view from someone coming from oversees) but considering the quality of the service they are worth the price.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Vik and Jade were did a great job. It was ......”

Share on :
Mar 03,2015
Minithumbup
picture is hidden
Vicky
picture is hidden
Jade
By: 'Lisa'
Mar 03,2015
0 people found
this helpful
Vik and Jade were did a great job. It was easy to contact them and if they were not around there was always a speedy response. The professional photos really showed off the potential of the house and Vik came well prepared with his comparable ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Since the first time I came to Lauristons to get ......”

Share on :
Jan 17,2015
Minithumbup
claim your profile
Jade
By: 'Manlio'
Jan 17,2015
0 people found
this helpful
Since the first time I came to Lauristons to get informations about a potential property to purchase, she was extremely professional and friendly and she made me feel welcome as a customer and treated with absolute respect and honesty. She played an important part in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from the initial valuation where good advise was ......”

Share on :
Sep 14,2014
Minithumbup
claim your profile
Jade
By: 'Miles'
Sep 14,2014
0 people found
this helpful
Excellent service from the initial valuation where good advise was offered to the marketing of the property where an offer was achieved which slightly exceeded my expectation. Always found Jade to be informed on the situation, proactively assessing any issues. This is a personable and ...
read full review
Comment on agent fees
No problem.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Susan Lamont is a fantastic administrator. She is efficient and ......”

Share on :
Apr 07,2014
Minithumbup
By: 'Happy'
Apr 07,2014
0 people found
this helpful
Susan Lamont is a fantastic administrator. She is efficient and organised and she goes the extra mile. On one occasion we were in the middle of quite a big redecoration which the contractors had delayed. Susan had already planned her annual leave and while on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unfortunately the process of buying our first place was made ......”

Share on :
Apr 07,2014
Minithumbup
By: 'mark'
Apr 07,2014
0 people found
this helpful
Unfortunately the process of buying our first place was made very stressful and drawn out by a vendor that kept us hanging on and continualy increasing the price AFTER our offer had been accepted. From offer being accepted to completion the process will have taken 1 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Fine to deal with however often took some time to ......”

Share on :
Nov 21,2013
Minithumbdown
By: 'VB'
Nov 21,2013
1 people found
this helpful
Fine to deal with however often took some time to respond to emails. Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i've ever heard of. ...
read full review
What agent could do to change your mind?
Stop charging fees for references and such high fees for contract name changes.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Alex Vinter
Nov 25, 2013
View all comments (1)
Thank you for your review and the feedback about our fees. As you outline; our fees are made very clear and transparent at the outset of the agreement. We actually get all of our prospective tenants to sign a separate agreement between the agency and each respective tenant setting all these fees out transparently. No other agency that I am aware of does this as a separate concise agreement. Tenant changeovers are charged at a rate in proportion to the amount of work, we do not derive any reve ...

“Louise Brown helped me though the process of renting my ......”

Share on :
Nov 01,2013
Minithumbup
By: 'adams'
Nov 01,2013
1 people found
this helpful
Louise Brown helped me though the process of renting my new property. It was a good service and I can highly recommend her company....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very good agent if you are looking to rent property ......”

Share on :
Nov 01,2013
Minithumbup
By: 'Bszz'
Nov 01,2013
0 people found
this helpful
Very good agent if you are looking to rent property around Wimbledon area you need ti contact them, staff alwsys happy to help....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We work with Lauristons and they are very organised with ......”

Share on :
Oct 14,2013
Minithumbup
By: 'Beata'
Oct 14,2013
1 people found
this helpful
We work with Lauristons and they are very organised with their work, and efficient with the way they handle each job. Louise is our contact and she has been a very pleasant communicator....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“hi Louise Brown was helping out to us to resolve ......”

Share on :
Oct 03,2013
Minithumbup
By: 'Amanda'
Oct 03,2013
0 people found
this helpful
hi Louise Brown was helping out to us to resolve some issue with our landlords . All was resolved very quickly and in proffesional manor....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Louise Brown helped assist me with some issues that have ......”

Share on :
Oct 02,2013
Minithumbup
By: 'Barry'
Oct 02,2013
0 people found
this helpful
Louise Brown helped assist me with some issues that have been ongoing for some time. The owner has always proved quite difficult but Louise has taken control and been very understanding....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been dealing with Louise and she is always ......”

Share on :
Oct 02,2013
Minithumbup
By: 'Zoe'
Oct 02,2013
0 people found
this helpful
I have been dealing with Louise and she is always helpful and a pleasure to speak to. I would not hesitate to recommend Lauristons to anyone. A wonder and down to earth estate agency....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lauristons are an exceptional agent and their staff are always ......”

Share on :
Sep 27,2013
Minithumbup
By: 'Valerie'
Sep 27,2013
0 people found
this helpful
Lauristons are an exceptional agent and their staff are always very forthcoming. Louise Brown is quick to help and will always resolve any problems that occur. It is a pleasure dealing with the team....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a great pleasure to deal with Lauristons from ......”

Share on :
Sep 26,2013
Minithumbup
By: 'Kris'
Sep 26,2013
0 people found
this helpful
It was a great pleasure to deal with Lauristons from the start to finish. All members of the staff especially Louise are always happy to help. Thank you very much for a great service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“While dealing with Lauriatons ( all branches ) I have been nothing ......”

Share on :
Sep 24,2013
Minithumbup
claim your profile
graeme
By: 'Clair'
Sep 24,2013
0 people found
this helpful
While dealing with Lauriatons ( all branches ) I have been nothing but professionally handled and warmly received. I would highly recommend using Lauristons as a Landlord, Tenant or Vender. I have dealt with many agents over the years and this is one of the best I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lauristons have always been very helpful and though there have ......”

Share on :
Sep 23,2013
Minithumbup
By: 'Jack'
Sep 23,2013
0 people found
this helpful
Lauristons have always been very helpful and though there have been a few ups and downs,Louise has always been at hand to help . She certainly knows what to do in an emergencey and has porved to go out of her way to make sure ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
picture is hidden Vicky
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:10 PM 15/01/2016 by Ryan Palattao

Awards won by Lauristons, London SW12 9AA



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn