100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Jan 19,2016
Jan 19,2016
0
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3 Young Lads looking for a place to live in London- Stumbled across View on the internet, and now would definately be returning! Things organised in a swiftly fashion, including sourcing references and acting as a mediator between us and the Landlord.
Not like most estate agents, after picking up the keys and leaving, Oliver said that he would be more than happy to help if we need it in the future (not like most agents, who once you've signed cant get you out the door quick enough!!)
Not like most estate agents, after picking up the keys and leaving, Oliver said that he would be more than happy to help if we need it in the future (not like most agents, who once you've signed cant get you out the door quick enough!!)
Comment on agent fees
Usual fee's could be cheaper, but nothing out of the ordinary.
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Latest Reviews
31st Oct 2019
reviewed by 'Maria'
3rd Sep 2019
reviewed by 'Zebon'
1st Apr 2019
reviewed by 'Sophie'
30th Jan 2019
reviewed by 'Tom'
Opening Hours
Address
View Lettings
68 Newcomen Street
London
Greater London
SE1 1YT
02073788696
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £350,000 | £585,000 |
| Lettings | 95% | 97% | £290 | £3,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 0 | 17 | 0 | 3 | 0 | 1 | 0 | 1 | 1 |
Areas covered
- SE1
- EC1
- SE16
- SE8
- SE11
- SE17
- E1
- E2
- SW8
- SW9
- W1
- SW1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Jan 17,2023
Jan 17,2023
0
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After multiple phone contacts and the promise of people getting back to me and then some really unprofessional email contact I have give up trying to book a property with this company. As a seller I would avoid at all costs as their service is ...
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Oct 31,2019
Oct 31,2019
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my agent, Max, was really professional and fast. I have viewed the house and after a little more than a week I moved into it!...
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Sep 03,2019
Sep 03,2019
0
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Having just purchased our new home through View Lettings I was very pleased with the service they provided. It took me 3 years to find a property, so as you can imagine I have dealt with a lot of agencies. Nathan was straight forward, efficient, friendly ...
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Apr 01,2019
Apr 01,2019
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Really smooth process, and everyone we dealt with was lovely and very helpful! I reallly liked that they use 'Goodlord' too as being able to access and sign all of the necessary documents online was so handy! I will definitely be recommending them....
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Jan 30,2019
Jan 30,2019
0
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Thank-you to All Agents for their fantastic work - they were quick to respond if we had any queries and we're grateful for everything they did. Many thanks!...
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Comment on agent fees
Good
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Jan 04,2019
Jan 04,2019
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Good service and very clear communications from View Lettings throughout the process of viewing, offering, and taking tenancy in a flat. Robin, Oliver and Paula were all helpful, readily available, and clear. Would happily rent through them again....
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Sep 23,2018
Sep 23,2018
0
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Paula has been very helpful with move in process as well as helping out with any further queries post move-in!...
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Feb 21,2018
Feb 21,2018
0
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For some reason, this site does not allow me to add people to the list. The people I wish to add are Paula Barnes and Robin Tapsell. Robin was the person that showed me the apartment and was very helpful throughout the whole process. Paula ...
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Comment on agent fees
Fees were acceptable
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Jan 13,2017
Jan 13,2017
0
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Mr Dunloy was very helpful. What like that punctuality is followed!!-:))) we would definitely go the same agent in the future if needed....
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Comment on agent fees
I wanted to add how good Rebekah was/is with us. Ithese is very rare in this field who are still a person a not treating clients as numbers. It was an absolute pleasure to go through the whole process with Rebekah!
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Nov 16,2016
Nov 16,2016
0
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Abel was great -- he was very timely, considerate and helpful. The entire experience was pleasant and quick. I would recommend View and this agent....
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Jul 05,2016
Jul 05,2016
0
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I could only select two of the guys but everyone I dealt with was great. Helpful, responsive, always just at the end of the phone....
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Apr 15,2016
Apr 15,2016
0
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Made an enormous (and successful!) effort to deal with some difficult technical problems connected with the letting. Original pricing for the let was in the right range....
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Comment on agent fees
Very acceptable in the light of the amount of work done. I offered a bonus of my accord, which obviously shows something...
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Mar 02,2016
Mar 02,2016
0
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Very good service indeed, nothing but highly professional assistance. Oliver and staff bettered my expectations, helping me let my flat to the very best of tenants....
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Comment on agent fees
Highly competitive
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Jan 19,2016
Jan 19,2016
0
people found
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3 Young Lads looking for a place to live in London- Stumbled across View on the internet, and now would definately be returning! Things organised in a swiftly fashion, including sourcing references and acting as a mediator between us and the Landlord.
Not like most estate ...
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Comment on agent fees
Usual fee's could be cheaper, but nothing out of the ordinary.
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Oct 29,2015
Oct 29,2015
0
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I own a property these guys (oliver) manages......have worked with them for a few years now and they provide a top class service.....always have clients interest foremost in their thoughts.....they are consistently on top of things...really take the hassle out of ...
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Oct 13,2015
Oct 13,2015
0
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In comparison to the other agents we were using, View were direct, confident and honest. There were no issues whatsoever and I would be more than happy to use this agency if renting or buying in the future....
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Comment on agent fees
As always, fees could be less. But they were far from what most of the agencies expect.
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Oct 09,2015
Oct 09,2015
0
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From the beginning I found the staff at View to be very helpful, responsive and knowledgeable.
Within a short time I was able to find and view the right place for me, and progress rapidly with finalizing the contract and moving in without any problem. ...
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Comment on agent fees
Competitive
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Aug 28,2015
Aug 28,2015
0
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View found us good tenants in just one day and handled everything quickly and efficiently. I'll certainly use them again in the future....
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Aug 21,2015
Aug 21,2015
0
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The agents were friendly, professional, efficient and responsive when I had queries. They had a long list of people to view my house within a week and had obtained a competitive offer within a fortnight. They were great to deal with and their central location ...
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Aug 21,2015
Aug 21,2015
0
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I have been using View Lettings to find tenants for eight years. They have always been highly professional whilst still offering a very personal service. They have given me invaluable advice and have always been willing to help with any detail. I have never struggled ...
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Aug 20,2015
Aug 20,2015
0
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ViewLettings engages with the task of finding suitable tenants with energy and enthusiasm. Members of the team are friendly & approachable, and prepared to explain the subtleties of the all-important vetting process. ViewLettings has consistently found reliable tenants for my property with remarkable speed - I ...
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Aug 19,2015
Aug 19,2015
0
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They were knowledgeable and gave excellent advice on the best way to market the property.
They have handled the preparation of the property prior to letting ,and the letting process in a very professional and helpful manner.
I would strongly recommend View Lettings to any ...
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Aug 18,2015
Aug 18,2015
0
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Fantastic service as far as letting the property. However, follow-up work (after finding a tenant) with contract etc could do with improvement...
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Mar 26,2015
Mar 26,2015
0
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We had excellent service from View Lettings. Their rates are extremely competitive and far better value than other larger and perhaps more well-known agents. All viewings were conducted professionally and with minimal disruption to our daily lives. We would not hesitate to recommend Ollie and ...
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Mar 17,2015
Mar 17,2015
1
people found
this helpful
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View were helpful and efficient throughout the process. I would not hesitate to use them again on future lets of my property....
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Mar 09,2015
Mar 09,2015
1
people found
this helpful
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Oliver, Nathan and Richard have always acted extremely professionally and efficiently when letting out this and other properties of mine. Although not the biggest agency in the area they re definitely the most hardworking, efficient and excellent at getting results . Throughout the last 5 years they ...
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Feb 21,2015
Feb 21,2015
1
people found
this helpful
this helpful
Really professional, friendly and efficient service. Turned up on time to viewings and very helpful with booking viewings and answering any additional questions. Would highly recommend....
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Feb 20,2015
Feb 20,2015
1
people found
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I have been using View Lettings to let my property for about four years now and could not be more pleased with their service. They are consistently professional, personable, efficient, reliable and always seem to find excellent tenants within a short timeframe. I will deal ...
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Feb 15,2015
Feb 15,2015
1
people found
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I've used View for my last two properties, great guys and always go above and beyond. Top agency and would 100% recommend!...
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Feb 10,2015
Feb 10,2015
0
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I have been letting my property through View Lettings since 2003 and I cant think of any reason to change. The full team are professional and always willing to go the extra mile. To my mind, View Lettings provide a full service which means that, for ...
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Oliver
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Nathan
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Paula
(4)
Abel
(3)
Max
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
Our complaints policy
We are committed to providing a high-quality letting service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have 15 days to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure. We
2. An investigation of the complaint will be promptly undertaken. This will normally involve passing your complaint to a senior member of staff who was not directly involved in the transaction. They will review your matter and speak to the complainant and the member of staff who was involved.
3. The senior member of staff will fully investigate the matter and a formal written outcome of the investigation will be sent out to the complainant within 15 days.
4. At this stage, if you are still not satisfied, you should contact us again and we will arrange for another senior member of staff to review the complaint. This review will be undertaken by a member of staff detached from the situation and they will provide a review for the complainant within 15 days.
5. Following this second investigation a written statement will be sent to the complainant with our final view and including any offer that will be made regarding the complaint.
6. If you are still not satisfied, you can then contact the Property Ombudsman (any referral by the complainant must be made within 6 months of our final view)
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306, Fax: 01722 332 296
Website: www.tpos.co.uk Twitter: @TPOmb
About your complaint. Normally, you will need to bring a complaint to the Property Ombudsman within six months of receiving a final written response from us about your complaint. For further information, you should contact the:
The Property Ombudsman
Tel: 01722 333 306 Email: [email protected]
Last updated at 3:05 PM 21/02/2017 by allAgents
Our complaints policy
We are committed to providing a high-quality letting service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have 15 days to consider your complaint. If we have not resolved it within this time you may complain to the Property Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure. We
2. An investigation of the complaint will be promptly undertaken. This will normally involve passing your complaint to a senior member of staff who was not directly involved in the transaction. They will review your matter and speak to the complainant and the member of staff who was involved.
3. The senior member of staff will fully investigate the matter and a formal written outcome of the investigation will be sent out to the complainant within 15 days.
4. At this stage, if you are still not satisfied, you should contact us again and we will arrange for another senior member of staff to review the complaint. This review will be undertaken by a member of staff detached from the situation and they will provide a review for the complainant within 15 days.
5. Following this second investigation a written statement will be sent to the complainant with our final view and including any offer that will be made regarding the complaint.
6. If you are still not satisfied, you can then contact the Property Ombudsman (any referral by the complainant must be made within 6 months of our final view)
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306, Fax: 01722 332 296
Website: www.tpos.co.uk Twitter: @TPOmb
About your complaint. Normally, you will need to bring a complaint to the Property Ombudsman within six months of receiving a final written response from us about your complaint. For further information, you should contact the:
The Property Ombudsman
Tel: 01722 333 306 Email: [email protected]
