Franklin Allan Property Services
Southampton, SO15
4/5, 18 reviews
72% recommended
75% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction

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“laura went the extra mile in order to help us ......”

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Dec 22,2015
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By: 'audifan'
Dec 22,2015
0 people found
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laura went the extra mile in order to help us purchase when making a difficult move frm abroad , good for her client and also for us
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Latest Reviews

View all Reviews 18
6th Aug 2023
reviewed by 'T'
“I recently bought a flat in Salisbury and, as a Romsey resident, I asked Franklin Allan Romsey - specifically TIM ......”
24th Feb 2023
reviewed by 'nick'
“Jason Franklin and the company are quite exceptional. The service is unparalleled, patient, understanding and, above all, considerate. I have ......”
7th Oct 2022
reviewed by 'Brian'
“We have just completed the purchase of our home on 07/10/2022, Jason Franklin was the most professional estate agent that we ......”
6th Apr 2022
reviewed by 'Mike Stannard'
“I Highly recommend Franklin Allan Legal Services for your conveyancing needs. professional, efficient, freindly and good value. A rare treat ......”
15th Dec 2021
reviewed by 'Jenny'
“I have always used Tim to do my conveyancing and can not praise him and Linda enough. They available, on ......”
21st Aug 2021
reviewed by 'Sharon'
“Tim Duggan represented us recently for the sale of our house in UK and we can highly recommend his expertize ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Franklin Allan Property Services
38 London Road
Southampton
Hampshire
SO15 2AG
02380 221188

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 89% £160,000 £600,000
Lettings 100% 67% £650 £995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 3 3 1 6 0 3 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I recently bought a flat in Salisbury and, as......”

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Aug 06,2023
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Tim
By: 'T'
Aug 06,2023
0 people found
this helpful
I recently bought a flat in Salisbury and, as a Romsey resident, I asked Franklin Allan Romsey - specifically TIM DUGGAN - to assist. Tim was absolutely BRILLIANT! Tim is: "efficient and professional" - he answered all my emails within a day (never longer) "responsive" ...
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“Jason Franklin and team are exceptional...”

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Feb 24,2023
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Jason
By: 'nick'
Feb 24,2023
0 people found
this helpful
Jason Franklin and the company are quite exceptional. The service is unparalleled, patient, understanding and, above all, considerate. I have dealt with several estate agents in my time and Franklin Allan is an out on top of the league. I have no hesitation in whole ...
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“We have just completed the purchase of our ho......”

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Oct 07,2022
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Jason
By: 'Brian'
Oct 07,2022
0 people found
this helpful
We have just completed the purchase of our home on 07/10/2022, Jason Franklin was the most professional estate agent that we met, we had looked at over 100 properties through many estate agents and nearly all of them couldn't answer basic questions and said they would get ...
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“I Highly recommend Franklin Allan Legal Servi......”

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Apr 06,2022
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Tim
By: 'Mike Stannard'
Apr 06,2022
0 people found
this helpful
I Highly recommend Franklin Allan Legal Services for your conveyancing needs. professional, efficient, freindly and good value. A rare treat to get truly exemplary customer service in this day and age. Mike...
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“I have always used Tim to do my conveyancing ......”

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Dec 15,2021
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Tim
By: 'Jenny'
Dec 15,2021
0 people found
this helpful
I have always used Tim to do my conveyancing and can not praise him and Linda enough. They available, on hand and, will provide regular updates and ensure a stressful time is managed in an efficient manner. A very professional service but, they have both ...
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“Tim Duggan - house sale...”

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Aug 21,2021
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Tim
By: 'Sharon'
Aug 21,2021
1 people found
this helpful
Tim Duggan represented us recently for the sale of our house in UK and we can highly recommend his expertize and thorough service that he gave us. Because we now live iin Australia we had visions of it being a difficult situation to deal with ...
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“Fantastic estate agents...”

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Jul 29,2021
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Jason
By: 'Sarah'
Jul 29,2021
0 people found
this helpful
Jason and the team were fantastic throughout the sale of our home. Very supportive, professional and helpful at all times. Would highly recommend....
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“Reliable, Professional, Efficient...”

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May 24,2021
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Linda
By: 'Hannah Leeke'
May 24,2021
0 people found
this helpful
Tim and Linda helped us buy our new home, both were very efficient, speedy at answering emails, speedy service and professional. We had a few issues with the sellers and both Tim and Linda were incredibly supportive and pragmatic. Will certianly use again if ever ...
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“We have recently purchased a property which w......”

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Oct 16,2020
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Jason
By: 'Anna'
Oct 16,2020
0 people found
this helpful
We have recently purchased a property which was shown to us by Jason from FranklinAllan and we could not be happier! As first-time buyers trying to get onto the property ladder in the midst of the pandemic, we were a little worried about the whole ...
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“Excellent experience...”

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Feb 22,2020
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Tim
By: 'David'
Feb 22,2020
0 people found
this helpful
We had Tim Duggan help us buy our property. He was efficient, helpful, friendly and very pro active in our purchase. We would highly recommend him and have done since....
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“Wow. What a terrible estate agent...”

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Dec 02,2019
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Jason
By: 'Anon'
Dec 02,2019
2 people found
this helpful
Wow. What a terrible estate agent. The owner, Jason, is a horrid, self righteous, rude and arrogant man. His customer service is appalling. He shouts, get aggressive and refuses to do anything but his own way. The terms and conditions for the property are hilariously ...
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By: Jason Franklin
Dec 03, 2019
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Sorry if you found me aggressive or horrid, I really cannot think who you may be since I do not recall having fallen out with any of our tenants. We do have other Directors who you could have submitted any complaint to or indeed a member of "the team" who you say are "okay" but I suppose it is easier just to leave an anonymous review ...

“Belated Review...”

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May 01,2019
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By: 'Mr'
May 01,2019
1 people found
this helpful
They recommended us to sell our house to 'first time buyers' who couldn't 'afford more than their initial offer'. Actually the buyer was a landlord who subsequently let the house to tenants. This was in 2014. So much for acting in their client's best interest?...
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Comment on agent fees
High fees for actual effort in selling. Typically wanted us to sell for far lower than initial price.
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By: Tim
May 16, 2019
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Well, since I have no record of any complaint directly from you so no way of telling what property or transaction we are talking about, there is nothing really I can add ...

“laura went the extra mile in order to help us ......”

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Dec 22,2015
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By: 'audifan'
Dec 22,2015
0 people found
this helpful
laura went the extra mile in order to help us purchase when making a difficult move frm abroad , good for her client and also for us...
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“I used Frankilin Allen Legal Services to deal with the ......”

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Dec 02,2015
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Tim
By: 'Angela'
Dec 02,2015
1 people found
this helpful
I used Frankilin Allen Legal Services to deal with the sale of our house. Tim and his assistant Linda have been amazing. Even whilst Tim was out of the office recently, we were comfortable that all was in hand and knew Linda had the knowledge ...
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Comment on agent fees
Fees agreed upfront - no hidden extras
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“I've had an excellent service letting my property through Franklin ......”

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Nov 30,2015
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Laura
By: 'Yasho'
Nov 30,2015
1 people found
this helpful
I've had an excellent service letting my property through Franklin Allan, far above and beyond all other agents I've used around the country. Laura, the agent I dealt with, is very professional and polite, and communication is top notch. From the first visit, she showed ...
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“Franklin Allen Property Services in Southampton have to be the ......”

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Jul 14,2015
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Jason
By: 'Craig'
Jul 14,2015
3 people found
this helpful
Franklin Allen Property Services in Southampton have to be the worst, most unprofessional pathetic excuse of an estate agents I have come across... I only wish I had known about this review service sooner to warn people of their conduct. To begin, the fees they ...
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What agent could do to change your mind?
Hidden fees, check out fees of 130 pounds, renewal fees of over 100 pound...
Attached Filesnbsp;
Comment on agent fees
Hidden fees, check out fees of 130 pounds, renewal fees of over 100 pound...
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By: jason
Nov 06, 2015
View all comments (1)
Not sure where to start with this comment, clearly a very unhappy tenant. Bearing in mind Craig accuses us of extortion, I'm surprised that at no time have we received a complaint directly to our office and it seems that a comment on a review site is perhaps an easier way to vent frustrations Dealing with the points: We certainly have no hidden charges, all prospective tenants are given our ‘Terms and Conditions of Renting' form (a copy of which has been uploaded to this website and is ...

“We viewed a property and made a offer at asking ......”

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Apr 30,2014
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By: 'Benici'
Apr 30,2014
2 people found
this helpful
We viewed a property and made a offer at asking price. We were told we were the first to make this offer many times over. We were then told that 2 other people had made the offer of asking price after us not by one person ...
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What agent could do to change your mind?
Play fairly and stop the lies!
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“I feel that this agent operates by non transparency- hidden ......”

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May 11,2013
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By: 'A'
May 11,2013
4 people found
this helpful
I feel that this agent operates by non transparency- hidden away in small print are things like a checking out fee. If you are tenant beware of hidden charges 130 pounds check out fee when things are in perfect order 250 pounds for each person to make ...
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What agent could do to change your mind?
Published up front ALL fees and not say you wont have to pay VAT and then you end up having to pay
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By: franklinallan
Nov 05, 2015
View all comments (1)
We are very sorry to hear you felt this way, we try our very best to make our costs and charges as transparent as possible which is why we provide all prospective tenants with our "Terms and Conditions of Renting" form (this information is also advertised on all of our advertising portals). We ask all tenants (or the lead tenant if we have not met all the tenants at that stage) to read through carefully and to sign to confirm that they have understood. Copies are taken for our files and also giv ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Franklin Allan Property Services, Southampton SO15 2AG



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