“I was ringing repeatedly to the office in an attempt ......”
5 Star Review
Dec 14,2015
By:
'Elizabeth'
Dec 14,2015
Branch: Chesterfield, 33 Holywell Street
Services: Lettings (as a Tenant)
Rent PCM: £480
Would you recommend?: Yes
Postcode: S40
Branch: Chesterfield, 33 Holywell Street
Lettings (as a Tenant)
Rent PCM: £480
Postcode: S40
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I was ringing repeatedly to the office in an attempt to pay my rent while I was away in the USA but on every try I received no reply even following a voicemail requesting the office contact me. In a desperate attempt to pay on time I emailed a generic email address I found on the website with very little hope of any kind of reply, particularly in light of the fact it was later in the day on a Saturday. To my absolute amazement and relief I very promptly received an extremely helpful and informative email from Elizabeth in accounts who kindly facilitated the entire process for me. Her level of communication, speed of reply, understanding for the situation and willingness to go the extra mile is a credit to your company and I wish to thank her most sincerely for her assistance in a potentially troublesome situation. Thanks to her actions I was able to pay my rent easily and efficiently while overseas and continue to enjoy my vacation. Thank you Elizabeth!
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