0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 09,2012
Jan 09,2012
8
people found
this helpful
this helpful
The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO NOT owe, purely because they have not read our file properly and don't have a clue what is going on (One of the girls is Canadian so was asked to pay up front for 12 months which she did, therefore does not have a direct debit set up and they still call us every month asking why the 4th person hasn't paid). It is a different person every time so I then have to explain our situation again. Always call me, even if it is an issue with one of the other tenants, despite having asked them to call her directly on numerous occasions. On multiple occasions have been told that they will look into something and call me back, haven't had a call back yet! Have now just had a call from our gas company saying they are sorry we're leaving - we're definitely not leaving any time soon as we have just signed our 12 month contract, but they say Countrywide gave them the information.
Basically have no idea what is going on, clearly don't communicate with Entwistle Green or within their own team, and basically have wasted a lot of my time.
Basically have no idea what is going on, clearly don't communicate with Entwistle Green or within their own team, and basically have wasted a lot of my time.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Jan 2015
reviewed by 'Paula'
22nd Jul 2013
reviewed by 'Exasperated'
9th Jan 2012
reviewed by 'thedot90'
Opening Hours
Address
Countrywide Estate Agents
9/11 Market Street
Chorley
Lancashire
PR7 1BD
01257 279023
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £265,000 | £265,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 2 | 0 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 15,2015
Jan 15,2015
0
people found
this helpful
this helpful
Totally professional, warm and informative whether face to face, on the telephone or via email. from the onset. Kept in touch throughout the process, liaising with both parties and their solicitors to keep the sale progressing to completion. Finally they rang us on the day ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22,2013
Jul 22,2013
4
people found
this helpful
this helpful
This company are a disgrace. I have actively discouraged friends and colleagues from using them. If you are going to rent from them I suggest you photograph everything in the property, keep a record of every phone call (date, time, name of person that you ...
read full review
read full review
What agent could do to change your mind?
Be helpful instead of obstructive!Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jan 09,2012
Jan 09,2012
8
people found
this helpful
this helpful
The most unhelpful group of people I have ever had to deal with. They work in conjunction with our primary estate agents Entwistle Green in Preston (I'm not too sure how it works) and constantly call my housemates and me asking for money we DO ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
