Ruthin, LL15
4.2/5, 25 reviews
84% recommended
0% lettings valuation accuracy
99% lettings fee satisfaction

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“We bought and sold within the same 9 month period using ......”

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Dec 09,2015
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Gethin
By: 'Chris'
Dec 09,2015
0 people found
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We bought and sold within the same 9 month period using this Branch of Beresfords, and to be honest, I cannot recommend them high enough. Gethin, Lucy and Alun were all extremely helpful, and I always felt that they had my interests at heart. The deal to sell went through very quickly as I requested and my purchase was handled very professionally by all members of the team, this being more tricky than usual purchases, it didn't phase the team. Keep up the Good work at the branch.
Comment on agent fees
I was offered a deal by a rival agent, the team at Beresfords matched the deal and bettered the marketing of the rival.
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Latest Reviews

View all Reviews 25
24th Feb 2022
reviewed by 'Raymond Kennedy'
“Absolutely appalling company at returning calls or answering emails. Been waiting since 11 January for some sort of correspondence.Everytime you ......”
9th May 2019
reviewed by 'Dylan/Rose'
“We recently bought a property in Ruthin with Beresford Adams as the estate agent. The staff there kept me well ......”
3rd Mar 2019
reviewed by 'DH'
“Recently bought property. Throughout Kiah always kept me informed and up to date, She was professional and efficient throughout the ......”
31st Mar 2017
reviewed by 'G'
“I don't normally like to leave negative reviews but in this instance I feel I must to ensure that nobody ......”
22nd Nov 2016
reviewed by 'Todd'
“Lucy has been brilliant helping us in the sale and purchase of our new house, gave us excellent advice throughout ......”
2nd Jun 2016
reviewed by 'D.'
“I received excellent customer service from all at Beresford Adams, Ruthin, especially Alun, Gethin and Lucie. Beresford managed all aspects ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:00
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Address

Beresford Adams
33 Well Street
Ruthin
Denbighshire
LL15 1AF
01824 729013

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 99% £500 £500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 13 0 8 1 0 2
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Absolutely appalling company at returning cal......”

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Feb 24,2022
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By: 'Raymond Kennedy'
Feb 24,2022
0 people found
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Absolutely appalling company at returning calls or answering emails. Been waiting since 11 January for some sort of correspondence. Everytime you call, its an answering machine saying they will get back to you. Never happens....
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“Excellent service...”

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May 09,2019
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Kiah
By: 'Dylan/Rose'
May 09,2019
0 people found
this helpful
We recently bought a property in Ruthin with Beresford Adams as the estate agent. The staff there kept me well informed throughout the whole process and nothing was too much trouble for them. Kiah in particular was very friendly and was very efficient at answering ...
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Comment on agent fees
No fee as we were purchasing
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“communication...”

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Mar 03,2019
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Kiah
By: 'DH'
Mar 03,2019
1 people found
this helpful
Recently bought property. Throughout Kiah always kept me informed and up to date, She was professional and efficient throughout the process and chased up for information as required. The buying of this property was a very positive experience, thanks to Kiah...
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Comment on agent fees
as I was buying I did not pay fees
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“I don't normally like to leave negative reviews but in ......”

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Mar 31,2017
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By: 'G'
Mar 31,2017
3 people found
this helpful
I don't normally like to leave negative reviews but in this instance I feel I must to ensure that nobody else endures the terrible service I experienced whilst dealing with this company. The gentleman that came to value my house was very pleasant and seemed ...
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Comment on agent fees
Extortionate prices
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“Lucy has been brilliant helping us in the sale and ......”

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Nov 22,2016
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Lucie
By: 'Todd'
Nov 22,2016
0 people found
this helpful
Lucy has been brilliant helping us in the sale and purchase of our new house, gave us excellent advice throughout and was very helpful. Thanks!!...
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“I received excellent customer service from all at Beresford Adams, ......”

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Jun 02,2016
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Alun
By: 'D.'
Jun 02,2016
0 people found
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I received excellent customer service from all at Beresford Adams, Ruthin, especially Alun, Gethin and Lucie. Beresford managed all aspects of viewings and selling the property to such a high standard that I was able to rest assured knowing it was all being taken care ...
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Comment on agent fees
Not the cheapest, but they did everything to a very high standard.
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“The staff at this agency are helpful and very polite. ......”

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Mar 08,2016
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Gethin
By: 'G'
Mar 08,2016
0 people found
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The staff at this agency are helpful and very polite. I've sold and purchased a property with them and on both occasions they have been extremely professional and worked extremely hard to over come some difficult situations that arose with the purchase. I would highly ...
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Comment on agent fees
Agents fee where very reasonable.
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“We bought and sold within the same 9 month period using ......”

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Dec 09,2015
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Gethin
By: 'Chris'
Dec 09,2015
0 people found
this helpful
We bought and sold within the same 9 month period using this Branch of Beresfords, and to be honest, I cannot recommend them high enough. Gethin, Lucy and Alun were all extremely helpful, and I always felt that they had my interests at heart. The deal ...
read full review
Comment on agent fees
I was offered a deal by a rival agent, the team at Beresfords matched the deal and bettered the marketing of the rival.
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“Very positive responses to all enquiries. Liaised with vendors on ......”

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Dec 09,2015
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Lucie
By: 'LALee'
Dec 09,2015
0 people found
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Very positive responses to all enquiries. Liaised with vendors on our behalf. Informative, kept us informed of developments - support and advice clear and appropriate....
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“Lucie was excellent throught the process of purchasing the property ......”

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Oct 24,2015
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Lucie
By: 'Sarah'
Oct 24,2015
0 people found
this helpful
Lucie was excellent throught the process of purchasing the property - from showing me around the house and negotiating the sale with the vendor to the final completion date. She was always very pleasant on the phone and on email, and very easy to talk ...
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“Lucie has been extremely helpful and supportive throughout the whole ......”

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Oct 20,2015
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Lucie
By: 'Amy'
Oct 20,2015
1 people found
this helpful
Lucie has been extremely helpful and supportive throughout the whole process of buying my first home; she listened carefully to my initial requirements and arranged viewings for many suitable properties, so I could narrow it down to the one I bought. Having agreed to buy ...
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“Cancelled our viewing advising the client had chosen to withdraw ......”

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Aug 26,2015
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By: 'Proceedable'
Aug 26,2015
0 people found
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Cancelled our viewing advising the client had chosen to withdraw from the market. Particularly frustrated as we had made the 3 hour journey to the area the day before especially to see this house. A week later it is still on rightmove and I am told ...
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What agent could do to change your mind?
Stop marketing properties that have been withdrawn from the market would be a brilliant start!
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“At first they were great nice friendly experience, I put ......”

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Jul 05,2015
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Lucie
By: 'Mr'
Jul 05,2015
0 people found
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At first they were great nice friendly experience, I put an offer in it was expected etc, I when to get a surveyor in and contacted them to see if they'd do it to they said yes and they be in contact with me when ...
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What agent could do to change your mind?
I will not be bullied around by some estate agent , as a result you've lost the sale and now your charging the poor vendors more for having his property listed with you. If you deal badly with buyers then good luck in the future. As a result I'm glad not to give you the satisfaction of the sale :(
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Comment on agent fees
Over priced , building plott near by
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“Service second to none. The staff always had time for ......”

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Apr 28,2015
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Gethin
By: 'Mr'
Apr 28,2015
0 people found
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Service second to none. The staff always had time for our enquiries however trivial. They always phoned us back when they said they would. If you want an agent who will really try their best to sell your property look no further....
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“I found the Team, (under sometimes difficult circumstances) at all ......”

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Mar 03,2015
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By: 'Mrs'
Mar 03,2015
0 people found
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I found the Team, (under sometimes difficult circumstances) at all times to be extremely helpful, courteous, pro active and, although our house took some time to sell, (through no fault of their own) they never lost interest and were just as enthusiastic to sell our ...
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“Both lucie and Gethin where always extremely helpful in their ......”

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Feb 15,2015
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Lucy
By: 'ian'
Feb 15,2015
0 people found
this helpful
Both lucie and Gethin where always extremely helpful in their dealings with a very difficult sale situation at times a very frustrating sale...
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“The staff were very helpful with myself and my wife ......”

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Feb 12,2015
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By: 'Chris'
Feb 12,2015
1 people found
this helpful
The staff were very helpful with myself and my wife during a stressful overseas transaction. Nothing was a problem, and I felt they were all fighting in my corner when it came to negotiating the final deal on the property, we are now the proud ...
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“Very pleasant and easy to deal with. Communicated clearly and ......”

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Feb 12,2015
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By: 'A'
Feb 12,2015
1 people found
this helpful
Very pleasant and easy to deal with. Communicated clearly and overall did what they promised. Produced outstanding photographs and an excellent attractive brochure. My only criticism is that the property was initally overpriced which might have discouraged viewers in the early stages. I would recommend ...
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“The staff at Ruthin branch were professional, helpful, pro active ......”

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Dec 22,2014
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Gethin
By: 'Eileen'
Dec 22,2014
1 people found
this helpful
The staff at Ruthin branch were professional, helpful, pro active and friendly in their approach to selling my property and I would not hesitate in recommending or using them again. Thank you Gethin and Lucy for all your help....
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“The sale progressed quite steadily considering that one prospective purchaser ......”

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Dec 10,2014
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By: 'Martin'
Dec 10,2014
1 people found
this helpful
The sale progressed quite steadily considering that one prospective purchaser withdrew after a few weeks. What I valued most about Beresford Adams was their advice about what was my responsibility and what I could leave to others. The staff were courteous and efficient and seemed ...
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Comment on agent fees
Reasonable fees
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“On our first viewing Sian met us bang on time ......”

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Jun 18,2014
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sian
By: 'Chris'
Jun 18,2014
2 people found
this helpful
On our first viewing Sian met us bang on time and allowed us to look around at our own pace. We later requested another viewing that day and despite having to rearrange her own plans she stayed on later at work in order that we ...
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“I found the service at Beresford Adams Ruthin was second ......”

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Apr 28,2014
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Gethin
By: 'S'
Apr 28,2014
0 people found
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I found the service at Beresford Adams Ruthin was second to none, the staff were extremely helpful and they went out of their way to assist when the inevitable problems with a property purchase arose. I would recommend them to anyone interested in buying or ...
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“Ghriss was the manager who advised us on price of ......”

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Mar 03,2014
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Ghriss
By: 'Peter'
Mar 03,2014
1 people found
this helpful
Ghriss was the manager who advised us on price of property and gave all details of how they would promote it, They kept us up to date on all that was happening as regards the sale and nothing was to much trouble , The young lady ...
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“Very good service. Found the staff very helpful whilst selling ......”

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Feb 24,2014
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By: 'David'
Feb 24,2014
1 people found
this helpful
Very good service. Found the staff very helpful whilst selling my property. Very polite and a pleasure to deal with...
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“The property I was interested in viewing had been on ......”

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Jul 10,2013
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By: 'Rob'
Jul 10,2013
1 people found
this helpful
The property I was interested in viewing had been on the market for a long time then suddenly reduced from 270k to 200k overnight. Two days later the price jumped up to 239k, presumably because they had a lot of interest. I made an appointment ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Beresford Adams, Ruthin LL15 1AF



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