The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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Tim
By : 'Angela'
Services : Conveyancing()
Sold price : £600000
Would you recommend ? : Yes
Postcode : GU34
I used Frankilin Allen Legal Services to deal with the sale of our house. Tim and his assistant Linda have been amazing. Even whilst Tim was out of the office recently, we were comfortable that all was in hand and knew Linda had the knowledge and consideration to update us on progress in Tim's absence. Tim has gone far above and beyond with the work he has done for us and we couldn't thank him enough. If you want a proactive and professional service - these guys are spot on! We will certainly use them again - just wish we had found them years ago!
Fees agreed upfront - no hidden extras
Fees agreed upfront - no hidden extras
Franklin Allan Property Services
38 London Road, Southampton, Hampshire
SO15 2AG
02380 221188
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 75% | 87% | £160,000 | £600,000 |
Lettings | 100% | 87% | £650 | £995 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
1 | 0 | 0 | 3 | 3 | 1 | 6 | 0 | 3 | 1 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Tim
Linda
By : 'T'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £222000
Would you recommend ? : Yes
Postcode : SP2
I recently bought a flat in Salisbury and, as a Romsey resident, I asked Franklin Allan Romsey - specifically TIM DUGGAN - to assist. Tim was absolutely BRILLIANT! Tim is: "efficient and professional" - he answered all my emails within a day (never longer) "responsive" ... Read Full Review
Jason
By : 'nick'
Branch : Southampton ,38 London Road
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : SO16
Jason Franklin and the company are quite exceptional. The service is unparalleled, patient, understanding and, above all, considerate. I have dealt with several estate agents in my time and Franklin Allan is an out on top of the league. I have no hesitation in whole heartedly recommending ... Read Full Review
Jason
By : 'Brian'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £384000
Would you recommend ? : Yes
Postcode : SO15
We have just completed the purchase of our home on 07/10/2022, Jason Franklin was the most professional estate agent that we met, we had looked at over 100 properties through many estate agents and nearly all of them couldn't answer basic questions and said they would get back to us and ... Read Full Review
Tim
Linda
By : 'Mike'
Branch : Southampton ,38 London Road
Services : Conveyancing
Sold price : £450000
Would you recommend ? : Yes
Postcode : RM11
I Highly recommend Franklin Allan Legal Services for your conveyancing needs. professional, efficient, freindly and good value. A rare treat to get truly exemplary customer service in this day and ... Read Full Review
Tim
Linda
By : 'Jenny'
Branch : Southampton ,38 London Road
Services : Conveyancing
Would you recommend ? : Yes
Postcode : SO18
I have always used Tim to do my conveyancing and can not praise him and Linda enough. They available, on hand and, will provide regular updates and ensure a stressful time is managed in an efficient manner. A very professional service but, they have both a relaxed and engaging manner. I would not ... Read Full Review
Tim
By : 'Sharon'
Branch : Southampton ,38 London Road
Services : Sales( As a Vendor )
Sold price : £160000
Would you recommend ? : Yes
Postcode : B62
Tim Duggan represented us recently for the sale of our house in UK and we can highly recommend his expertize and thorough service that he gave us. Because we now live iin Australia we had visions of it being a difficult situation to deal with but it proved to be nothing of the sort. Tim was able to ... Read Full Review
Jason
By : 'Sarah'
Branch : Southampton ,38 London Road
Services : Sales( As a Vendor )
Sold price : £206000
Would you recommend ? : Yes
Postcode : SO15
Jason and the team were fantastic throughout the sale of our home. Very supportive, professional and helpful at all times. Would highly ... Read Full Review
Linda
By : 'Hannah'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £500000
Would you recommend ? : Yes
Postcode : SO45
Tim and Linda helped us buy our new home, both were very efficient, speedy at answering emails, speedy service and professional. We had a few issues with the sellers and both Tim and Linda were incredibly supportive and pragmatic. Will certianly use again if ever needed in the ... Read Full Review
Jason
By : 'Anna'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : SO15
We have recently purchased a property which was shown to us by Jason from FranklinAllan and we could not be happier! As first-time buyers trying to get onto the property ladder in the midst of the pandemic, we were a little worried about the whole process, especially gazumping, but Jason was ... Read Full Review
Tim
By : 'David'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £235000
Would you recommend ? : Yes
Postcode : SO18
We had Tim Duggan help us buy our property. He was efficient, helpful, friendly and very pro active in our purchase. We would highly recommend him and have done ... Read Full Review
Jason
By : 'Anon'
Branch : Southampton ,38 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO16
Wow. What a terrible estate agent. The owner, Jason, is a horrid, self righteous, rude and arrogant man. His customer service is appalling. He shouts, get aggressive and refuses to do anything but his own way. The terms and conditions for the property are hilariously laughable, even documenting ... Read Full Review
By : Jason Franklin
Dec 3, 2019Sorry if you found me aggressive or horrid, I really cannot think who you may be since I do not recall having fallen out with any of our tenants. We do have other Directors who you could have ...
By : 'Mr'
Branch : Southampton ,38 London Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SO15
They recommended us to sell our house to 'first time buyers' who couldn't 'afford more than their initial offer'. Actually the buyer was a landlord who subsequently let the house to tenants. This was in 2014. So much for acting in their ... Read Full Review
High fees for actual effort in selling. Typically wanted us to sell for far lower than initial price.
By : Tim
May 2, 2019Not much we can say to this bearing in mind it has taken you five years to post your review. I have spoken to our Sales Director who has no recollection of any complaint along the lines you ...
By : 'audifan'
Branch : Southampton ,38 London Road
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : Yes
Postcode : SO16
laura went the extra mile in order to help us purchase when making a difficult move frm abroad , good for her client and also for ... Read Full Review
Tim
By : 'Angela'
Branch : Southampton ,38 London Road
Services : Conveyancing
Sold price : £600000
Would you recommend ? : Yes
Postcode : GU34
I used Frankilin Allen Legal Services to deal with the sale of our house. Tim and his assistant Linda have been amazing. Even whilst Tim was out of the office recently, we were comfortable that all was in hand and knew Linda had the knowledge and consideration to update us on progress in Tim's ... Read Full Review
Fees agreed upfront - no hidden extras
Fees agreed upfront - no hidden extras
Laura
By : 'Yasho'
Branch : Southampton ,38 London Road
Services : Letting( As a Owner )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : SO15
I've had an excellent service letting my property through Franklin Allan, far above and beyond all other agents I've used around the country. Laura, the agent I dealt with, is very professional and polite, and communication is top notch. From the first visit, she showed she cared about the ... Read Full Review
Jason
Jenny
By : 'Craig'
Branch : Southampton ,38 London Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : SO15
Franklin Allen Property Services in Southampton have to be the worst, most unprofessional pathetic excuse of an estate agents I have come across... I only wish I had known about this review service sooner to warn people of their conduct. To begin, the fees they charge are extortionate, hidden ... Read Full Review
Hidden fees, check out fees of 130 pounds, renewal fees of over 100 pound...
Hidden fees, check out fees of 130 pounds, renewal fees of over 100 pound...
By : jason
Nov 6, 2015Not sure where to start with this comment, clearly a very unhappy tenant. Bearing in mind Craig accuses us of extortion, I'm surprised that at no time have we received a complaint directly to our ...
By : 'Benici'
Branch : Southampton ,38 London Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SO16
We viewed a property and made a offer at asking price. We were told we were the first to make this offer many times over. We were then told that 2 other people had made the offer of asking price after us not by one person but 3 as we kept phoning for an update. The next day we were called by one ... Read Full Review
Play fairly and stop the lies!
By : 'A'
Branch : Southampton ,38 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO17
I feel that this agent operates by non transparency- hidden away in small print are things like a checking out fee. If you are tenant beware of hidden charges 130 pounds check out fee when things are in perfect order 250 pounds for each person to make checks etc ..... these hidden charges are not ... Read Full Review
Published up front ALL fees and not say you wont have to pay VAT and then you end up having to pay
By : franklinallan
Nov 5, 2015We are very sorry to hear you felt this way, we try our very best to make our costs and charges as transparent as possible which is why we provide all prospective tenants with our "Terms and ...