100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
33% lettings fee satisfaction
Nov 30,2015
Nov 30,2015
4
people found
this helpful
this helpful
After viewing the property i started negotiating about the rent. The landlord (according to Cound) was not willig to supply furnishing information until the price was right for her?! Seems a bit weird to me as you negotiate based on the furniture you are about to get. No one bids on a flat that is currently empty and is supposed to come furnished but no one will tell you ehat it will be furnished with you would say.. Still i increased my offer after viewing the unfurnished property again and basically offered the landlords asking price after a 3weeks process where Cound provided very little costumer service if any at all. After not hearing anything back for 2 days i contacted cound again only to hear that they can't get hold of their landlord. This went on for 6 days after putting in the offer of the asking price eith less than a week due for my anticipated and communicated move in date. Cound still tells me they can't get hold of their landlord. No apologies, no remedy and no cooperation what so ever after 3 weeks if not more of trying to move in to obe of their properties.
Extremely unprofessional and mind-blowingly rude!! Can you imagine if i would become homeless which thank god did not happen. One expects that when there is a price agreed that when offered withot conpetition you would proceed to finalising and signing the contract. Not with COUND!!
AVOID THIS AGENCY AT ALL COST IF YOU ARE SERIOUS ABOUT TRYING TO RENT A PROPERTY!!!
Extremely unprofessional and mind-blowingly rude!! Can you imagine if i would become homeless which thank god did not happen. One expects that when there is a price agreed that when offered withot conpetition you would proceed to finalising and signing the contract. Not with COUND!!
AVOID THIS AGENCY AT ALL COST IF YOU ARE SERIOUS ABOUT TRYING TO RENT A PROPERTY!!!
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Jul 27, 2017
I can see why the company/landlord didn't want you as a tenant. You appear to be very self entitled. An agent's job is to find the most suitable applicant for a property. Also, if a landlord cannot be contacted for whatever reason, then he cannot be contacted; he is the client and you are applying to live in his property. I think this person should consider what he says before libelling an entire company. This would be unacceptable anywhere but on the internet.
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Latest Reviews
23rd Dec 2023
reviewed by 'Mrs L'
24th Jan 2023
reviewed by 'S Ahmed'
6th Aug 2017
reviewed by 'Marie'
30th Nov 2015
reviewed by 'Client'
Opening Hours
Address
Cound and Co
348 York Road
Wandsworth,London
Greater London
SW181SS
0208 8771166
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £10,050,000 | £10,050,000 |
| Lettings | 50% | 33% | £1,800 | £1,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Dec 23,2023
Dec 23,2023
1
people found
this helpful
this helpful
Cound have been fair to our tenants and look after their needs. They have also put themselves out for us to smooth over transitions and find good tenants. We are pleased with this Agent, established in the area for many years, and we now have ...
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Jan 24,2023
Jan 24,2023
0
people found
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A very well organised and well run practice with all team members playing a part. Extremely pleased and will return to offer future business.
Thank you...
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Aug 06,2017
Aug 06,2017
2
people found
this helpful
this helpful
Cound is by far the most dishonest agency I have ever come across. If you are renting through them, make sure they don't also have the landlord of your flat on their books (clearly without being open about this) and simultaneously try to sell the ...
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Was this helpful?
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Nov 30,2015
Nov 30,2015
4
people found
this helpful
this helpful
After viewing the property i started negotiating about the rent. The landlord (according to Cound) was not willig to supply furnishing information until the price was right for her?! Seems a bit weird to me as you negotiate based on the furniture you are about ...
read full review
read full review
Was this helpful?
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Yes
Jul 27, 2017
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(1)
I can see why the company/landlord didn't want you as a tenant. You appear to be very self entitled. An agent's job is to find the most suitable applicant for a property. Also, if a landlord cannot be contacted for whatever reason, then he cannot be contacted; he is the client and you are applying to live in his property. I think this person should consider what he says before libelling an entire company. This would be unacceptable anywhere but on the internet. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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