Homeguard Leasing
Aberdeen, AB25
4.5/5, 63 reviews
87% recommended
100% lettings valuation accuracy
94% lettings fee satisfaction

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“We currently rent a two bedroom property though Homeguard and ......”

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Nov 27,2015
Minithumbup
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Gavin
By: 'Lauren'
Nov 27,2015
0 people found
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We currently rent a two bedroom property though Homeguard and are very happy with it and the service they provide. Straight from the initial viewing they have been very professional and efficient. They contact our landlords quickly whenever issues arise and Sheena especially has been very helpful.

The only down sides so far have been that the flat wasn't very clean when we moved in. It looked acceptable on the surface but when we opened the drawers, went to use the under-bed storage or lost our phone down the side of the sofa... We were in for a treat of human hair, dog hair and other things. I believe this issue was raised with the cleaning company and am content it has been dealt with.
We also had no working oven for a month which they have apologised for yet never explained why the repair took so long.
We also had unexpected scaffolding up outside our extremely large windows while roofing works were carried out which wasn't ideal. Our landlords were very apologetic about the fact we hadn't been informed and agreed to pay to have the windows cleaned - unfortunately the member of staff I initially spoke to at Homeguard was less caring and simply informed me "it is not their policy to inform prospective tenants of external works". - Even when this means people and their builders bums looking into your property and shouting outside your single glazed windows from 8am for 6 weeks.
I'm glad we checked our inventory as it lists our single glazed windows as double glazed and our mattresses as new. The mattresses are absolutely not new, in fact they are stained and have springs poking through on both sides. It had several items listed incorrectly and a lot of damaged furnishings had been missed - however Homeguard didn't make any issue of our amendments.

Compared to other letting agents in Aberdeen, Homeguard have been a dream to deal with so far. I had my doubts initially due to the lack of reviews online but it turns out no news maybe is good news!
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Latest Reviews

View all Reviews 63
12th Jul 2024
reviewed by 'Sarah'
“I have been a tenant at Homeguard Leasing for 7 months and have enjoyed my tenancy with them. They are professional, ......”
28th Sep 2023
reviewed by 'Craig'
“My experience with home guard was excellent, plenty of time with updates and kind staff that helped me when I ......”
28th Aug 2023
reviewed by 'Iñaki Cerros'
“My experience with Homeguard Leasing couldn´t be better throughout my stay in Aberdeen. All staff has been pretty kind ......”
23rd Aug 2023
reviewed by 'George'
“We've had a consistently excellent experience with Homeguard Leasing (and, through them, our landlord), throughout the 4 years of our tenancy. ......”
27th Apr 2023
reviewed by 'MD'
“My experience with this letting agency was very positive. The team was very kind and ready to help as soon ......”
6th Dec 2022
reviewed by 'Helen'
“I have rented a home from Homeguard Leasing in Aberdeen for almost 6 years, they have been exceptional, any issues were ......”
Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Address

Homeguard Leasing
115 Rosemount Place
Aberdeen
Aberdeen City
AB25 2YG
01224 647878

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 94% £380 £927
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 3 46 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“7 months...”

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Jul 12,2024
Minithumbup
By: 'Sarah'
Jul 12,2024
0 people found
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I have been a tenant at Homeguard Leasing for 7 months and have enjoyed my tenancy with them. They are professional, friendly, and quick to respond, even after ending my tenancy to move to another area. I would certainly rent with them again if I returned ...
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“My experience with home guard was excellent, ......”

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Sep 28,2023
Minithumbup
By: 'Craig'
Sep 28,2023
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My experience with home guard was excellent, plenty of time with updates and kind staff that helped me when I needed it....
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“My experience with Homeguard Leasing couldn´t......”

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Aug 28,2023
Minithumbdown
By: 'Iñaki Cerros'
Aug 28,2023
0 people found
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My experience with Homeguard Leasing couldn´t be better throughout my stay in Aberdeen. All staff has been pretty kind and they have supported whenever I need them. Any issue has been solved rapidly by them....
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“We've had a consistently excellent experience......”

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Aug 23,2023
Minithumbup
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Elaine
By: 'George'
Aug 23,2023
0 people found
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We've had a consistently excellent experience with Homeguard Leasing (and, through them, our landlord), throughout the 4 years of our tenancy. They have always been very helpful and incredibly quick to respond to any issues that we've raised. Any repairs required at the flat were dealt ...
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“My experience with this letting agency was ve......”

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Apr 27,2023
Minithumbup
By: 'MD'
Apr 27,2023
0 people found
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My experience with this letting agency was very positive. The team was very kind and ready to help as soon as I contacted them . They also provided us with clear information both when starting and ending our tenancy and they were happy to solve any ...
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“I have rented a home from Homeguard Leasing i......”

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Dec 06,2022
Minithumbup
By: 'Helen'
Dec 06,2022
0 people found
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I have rented a home from Homeguard Leasing in Aberdeen for almost 6 years, they have been exceptional, any issues were dealt with swiftly and professionally, I cannot thank them enough. Over 6 years, you get to know the individuals in the team, and I will miss ...
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“Very helpful and pro-active agents...”

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Jul 13,2022
Minithumbup
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Elaine
By: 'Calum'
Jul 13,2022
0 people found
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Very helpful and pro-active agents throughout our tenancy. Quick to manage emergencies, gave plenty of notice before all managerial and maintenance visits....
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“Excellent service and a lovely team. Absolute......”

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Jun 09,2022
Minithumbup
By: 'Jordan'
Jun 09,2022
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Excellent service and a lovely team. Absolutely no issues with them through the tenancy and they were always very professional....
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“Great leasing agency. Easy to contact and ver......”

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Jun 08,2022
Minithumbup
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roma
By: 'Julie'
Jun 08,2022
0 people found
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Great leasing agency. Easy to contact and very approachable. All along our tenancy agreement very helpful for fixing anything broken in the flat in reasonable time....
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“As a former tenant of Homeguard Leasing I am ......”

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May 24,2022
Minithumbup
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Elaine,Sheena
By: 'Mark Masson'
May 24,2022
0 people found
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As a former tenant of Homeguard Leasing I am very happy to recommend to anyone who is thinking about renting a property from them. I was renting from them for just over 5 years prior to buying the 2nd property I rented from them. I always ...
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“Tenant...”

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May 10,2022
Minithumbup
By: 'Delphine'
May 10,2022
0 people found
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We rented a house managed by Homeguard Leasing for 3 years and were very happy with them from start to finish. The staff is friendly and professionnal and they delt with issues very quickly, happy to recommend them!...
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“This is a lovely letting agent firm which I r......”

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Apr 27,2022
Minithumbup
By: 'Daniel Fabricius'
Apr 27,2022
0 people found
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This is a lovely letting agent firm which I really enjoyed working with. They are friendly and always helpful. I would recommend Homeguard Leasing to everyone who is looking for a place to stay in Aberdeen. Kind regards, Daniel...
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“Absolutely amazing service throughout my 4 ye......”

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Mar 14,2022
Minithumbup
By: 'Monika Aleksandra Berlik'
Mar 14,2022
0 people found
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Absolutely amazing service throughout my 4 years of tenancy at Homeguard Leasing property. Very quick to respond to any property issues although there have been barely any to start with. This is by far the best experience I have received from a letting agency as a ...
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“20 years service from Homeguard ……...”

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Feb 24,2022
Minithumbup
By: 'Sheila'
Feb 24,2022
0 people found
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As a landlord of 20 years using Homeguard as my leasing agent I can honestly say the service I've received from them has been excellent. Any problems raised by tenants in the properties have always been dealt with swiftly and efficiently. The staff are very pleasant ...
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“Excellent customer service!...”

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Jan 20,2022
Minithumbup
By: 'Sarah'
Jan 20,2022
0 people found
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Excellent service throughout my 6 years in a Homeguard property. On the rare time there was an issue (such as faulty boiler) the issue was dealt with extremely quickly. The staff were always extremely helpful whenever I e-mailed and a response was always provided quickly. The ...
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“Efficient agency with friendly and professional staff...”

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Nov 23,2021
Minithumbup
By: 'Tim'
Nov 23,2021
0 people found
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Homeguard staff have been friendly and professional throughout my tenancy. The property was clean and well-maintained when I moved in. I only rented with them for less than a year and experienced no major maintenance issues during this time, so I can't report on how ...
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“Homeguard provide an excellent service....”

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Nov 01,2021
Minithumbup
By: 'C Danieli'
Nov 01,2021
0 people found
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Homeguard have looked after me as a landlord and looked after my tenants for over ten years. I have always received the highest standard of service from everyone in the team. They are efficient and helpful. If there is ever an issue to deal with, ...
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“They are a really friendly and helpful team! ......”

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Sep 21,2021
Minithumbup
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Elaine,Sheena
By: 'Greg'
Sep 21,2021
0 people found
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They are a really friendly and helpful team! Always quick to respond and help during our time as tenant's and would recommend them to anyone looking to rent in town. Thanks so much guys!...
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“I would like to express my sincere gratitude ......”

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Jul 21,2021
Minithumbup
By: 'Fatemah'
Jul 21,2021
0 people found
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I would like to express my sincere gratitude to the staff working at homeguard leasing. They have always been very professional with their dealings. They are very friendly and quick with their responses to any questions or emails we sent. I couldn't fault anything to ...
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“Homeguard leasing are a friendly and extremel......”

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Jun 21,2021
Minithumbup
By: 'Jane'
Jun 21,2021
1 people found
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Homeguard leasing are a friendly and extremely helpful letting agency. I've rented with them for a while now and would highly recommend them to anyone looking to rent a property....
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“Homeguard Leasing were extremely helpful thro......”

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Jun 19,2021
Minithumbup
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Elaine,Sheena
By: 'abz_tenant'
Jun 19,2021
0 people found
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Homeguard Leasing were extremely helpful throughout the rental process. They were very organised and supplied all the relevant documents prior to moving in and ensured seamless communication with the landlord. We were given plenty of warning ahead of inspections and they were carried out in ...
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“I have used their service twice already, it h......”

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May 03,2021
Minithumbup
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Gavin
By: 'Mate'
May 03,2021
0 people found
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I have used their service twice already, it has worked very well for me! I can absolutely recommend them! if i had any problem they contact me quickly and try to fix them! if i need find a flat in the future, first I definitely ...
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“I have had the pleasure of being one of Homeg......”

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Feb 16,2021
Minithumbup
By: 'Andrew'
Feb 16,2021
0 people found
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I have had the pleasure of being one of Homeguard Leasing's tenants for approximately one year. The friendly, professional and helpful service provided by everyone at Homeguard Leasing has been superb. I would have no hesitations in recommending this company to anyone looking for an ...
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“This is the second time I have rented propert......”

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Jan 17,2021
Minithumbup
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Elaine,Sheena
By: 'Sofia'
Jan 17,2021
0 people found
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This is the second time I have rented property with Homeguard Leasing and I once again had a very positive experience. The team is very kind and helpful and I always received prompted responses and support....
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“Happy Former Tenants...”

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Dec 30,2020
Minithumbup
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Elaine,Sheena
By: 'Adriana'
Dec 30,2020
0 people found
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We've been really pleased with Homeguard Leasing during the duration of our tenancy (8 years). Every time we've had an issue, such as when the boiler broke down in the middle of winter, Elaine, Morag, and Sheena were very prompt in sending someone out to fix ...
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“Would use again if needed to....”

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Dec 01,2020
Minithumbup
By: 'Natalja'
Dec 01,2020
0 people found
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We rented with Homeguard Leasing for just over four years. Can't fault them at all. Very responsive and helpful staff. Any issues were sorted out within a couple of days....
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“We have used Homeguard Leasing for over 15 ye......”

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Aug 21,2020
Minithumbup
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roma
By: 'Bill'
Aug 21,2020
0 people found
this helpful
We have used Homeguard Leasing for over 15 years and, at all times, found them to be friendly, helpful and courteous as well as professional. They have made sure that for the most part we have had reliable tenants, sometimes not easy when the market is ...
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“Homeguard leasing have been exceptionally pro......”

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Jul 11,2020
Minithumbup
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roma
By: 'Pauline'
Jul 11,2020
0 people found
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Homeguard leasing have been exceptionally professional with me . This has been my 1st time as a Landlord and all staff have helped me and stepped me through the processes with patience and experience . During COVID19 this has continued . I do feel they go above and ...
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“First Class...”

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Jun 19,2020
Minithumbup
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Gavin
By: 'kevin'
Jun 19,2020
0 people found
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Since the initial viewing of the property, through the quarterly checks, maintenance, updates and from leaving the property over the course of 2 years, Homeguard Leasing were nothing short of perfect. Attentive, responsive to queries, friendly and always available. I would have no issue using them ...
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“I was a tenant with homeguard for just over a......”

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Jun 18,2020
Minithumbup
By: 'F'
Jun 18,2020
0 people found
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I was a tenant with homeguard for just over a year and found the service to be exceptional. Any issues were dealt with in a logical, timely manner. Our deposit was received promptly after lease and inspection procedure was great too. The staff are super ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:44 PM 02/07/2018 by allAgents

Awards won by Homeguard Leasing, Aberdeen AB25 2YG



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