45% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
54% lettings fee satisfaction
Dec 31,2011
Dec 31,2011
3
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I have been renting with these agents for coming up 2 years now and absolutely cannot wait to leave them...
i started out 2 years ago when they put me in a huge 3 bedroom house that did not have 1 tiny piece of insulation in it which i was assured it had, my gas bill after 5 months became £700 wih only me and 1 tiny newborn, i later found out the house wasnt insulated and that was why - left me out of pocket... i was also left without a working oven for almost an entire year because they couldnt be bothered to sort it out.... i had mould all through the house within 2 weeks of moving in - then was given a lecture how it was my fault and gave me a load of jargon about chemistry - i have a chemistry degree!!! you can not blame me for that!! my shower, bath and toilet were all upstairs, all of which leaked through the cealing into my kitchen, hallway and living room downstairs, perhaps that was the reason for all the mould hey?? that was never fixed by the time i left... i had very dangerous broken wood decking in the garden with nails and all sorts sticking out of it, never ever fixed.... they eventually moved me, tried very hard not to give my deposti back.... i got it back due to 8 plus hrs of cleaning what was basically the last tenants grease and grime... i was down sized to a 2 bedroom which i was given a 2 moinute viewing by the tenants who told me they were very unhappy with the agents and the landlord... i should have listened.. i am young with two kids and it is very hard to get babysitters, they changed my moving date 5 times before i actually got to move - i had to change moving van, babysitters, work arrangemtns etc 5 times, no one was happy but adams did not care one bit... when i finally got to move in i walked in and the house was in the most discusting state i had ever seen a house in my life, there was snot all over the walls - i was heaving the minute i walked in - i cant bring 2 babies in there i said - more time, expence and babysitters for me!! the land lord and landlady came and gave it a very quick clean - still stunk for about 1 month... horrible - and that was just the beginning.... i have still not been able to watch normal digital tv for 8 months now and with kids that is very hard - i have spent several pounds on dvd's as for 8 months i have only had 2 channels, bbc1 and itv3, not fair!! i pay for tv licnece and dong get to watch tv... still they wont do anything..
My walls are so badly covered in mould my children are ill and i told them but once again it is my fault - ready to sue!!!
my landlord left a massice 6x8 shed in my tiny living room for 2 weeks - it was the most dangerous activity you could have put my family through - lucky they didnt fall on my kids - no apologise - my fault once again.... i was late once with my rent by 2 days due to being ill and i was told that i had put the landlords family in debt etc, they had been made redundant etc - i looked them online - they have 3 business's - am so sick of getting lied too - have made me very depressed... there are so many other things wrong with the house - broken stairs, loud pipes, noisy and abusive neighbours, broken bath, the list goes on, i dont normally do this kind of thing but i rang up to complain the other day and was shouted at down the phone, i may have to get the courts involved im afraid, been very mistreated and cannot wait to get away from them!
i started out 2 years ago when they put me in a huge 3 bedroom house that did not have 1 tiny piece of insulation in it which i was assured it had, my gas bill after 5 months became £700 wih only me and 1 tiny newborn, i later found out the house wasnt insulated and that was why - left me out of pocket... i was also left without a working oven for almost an entire year because they couldnt be bothered to sort it out.... i had mould all through the house within 2 weeks of moving in - then was given a lecture how it was my fault and gave me a load of jargon about chemistry - i have a chemistry degree!!! you can not blame me for that!! my shower, bath and toilet were all upstairs, all of which leaked through the cealing into my kitchen, hallway and living room downstairs, perhaps that was the reason for all the mould hey?? that was never fixed by the time i left... i had very dangerous broken wood decking in the garden with nails and all sorts sticking out of it, never ever fixed.... they eventually moved me, tried very hard not to give my deposti back.... i got it back due to 8 plus hrs of cleaning what was basically the last tenants grease and grime... i was down sized to a 2 bedroom which i was given a 2 moinute viewing by the tenants who told me they were very unhappy with the agents and the landlord... i should have listened.. i am young with two kids and it is very hard to get babysitters, they changed my moving date 5 times before i actually got to move - i had to change moving van, babysitters, work arrangemtns etc 5 times, no one was happy but adams did not care one bit... when i finally got to move in i walked in and the house was in the most discusting state i had ever seen a house in my life, there was snot all over the walls - i was heaving the minute i walked in - i cant bring 2 babies in there i said - more time, expence and babysitters for me!! the land lord and landlady came and gave it a very quick clean - still stunk for about 1 month... horrible - and that was just the beginning.... i have still not been able to watch normal digital tv for 8 months now and with kids that is very hard - i have spent several pounds on dvd's as for 8 months i have only had 2 channels, bbc1 and itv3, not fair!! i pay for tv licnece and dong get to watch tv... still they wont do anything..
My walls are so badly covered in mould my children are ill and i told them but once again it is my fault - ready to sue!!!
my landlord left a massice 6x8 shed in my tiny living room for 2 weeks - it was the most dangerous activity you could have put my family through - lucky they didnt fall on my kids - no apologise - my fault once again.... i was late once with my rent by 2 days due to being ill and i was told that i had put the landlords family in debt etc, they had been made redundant etc - i looked them online - they have 3 business's - am so sick of getting lied too - have made me very depressed... there are so many other things wrong with the house - broken stairs, loud pipes, noisy and abusive neighbours, broken bath, the list goes on, i dont normally do this kind of thing but i rang up to complain the other day and was shouted at down the phone, i may have to get the courts involved im afraid, been very mistreated and cannot wait to get away from them!
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Latest Reviews
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reviewed by 'Sarah Bartle'
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Opening Hours
Address
Adams Estates
66 Christchurch Road
Reading
Berkshire
RG2 7AZ
01189 351616
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 45% | 100% | £0 | £0 |
| Lettings | 67% | 54% | £300 | £2,800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 19 | 45 | 0 | 0 | 1 | 1 | 3 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
Nov 18,2024
Nov 18,2024
0
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Adams Estates has been managing my property portfolio for over five years, and
their service has been consistently excellent. They know the market and handle everything professionally....
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Nov 13,2024
Nov 13,2024
0
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I had an issue with a leaking tap, and Adams Estates sent a plumber the next day!
They make living in their properties a breeze....
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Nov 08,2024
Nov 08,2024
5
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The staff at Adams Estates are genuinely friendly and supportive. They've been quick to respond to maintenance issues, making my stay enjoyable....
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Nov 08,2024
Nov 08,2024
8
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This was my first time renting with Adams Estates, and they exceeded my expectations. Their service is efficient, and I felt valued as a tenant, Talia is amazing...
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Oct 30,2024
Oct 30,2024
0
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The property I rented through Adams Estates was in perfect condition, and they were incredibly accommodating during my move-in. Great agency!...
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Oct 28,2024
Oct 28,2024
0
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Living in an HMO managed by Adams Estates has been fantastic. Any issues are quickly resolved, and they ensure everything runs smoothly. I've recommended them to friends! Jessica was just amazing and super helpful....
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Oct 14,2024
Oct 14,2024
0
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NEVER use adams estates. They WILL withhold your deposit unnecessarily every single time and you will have to fight them for months over every single pound and eventually take legal action. They WILL charge you for the stupidest things imaginable such as dust gathering on ...
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Sep 26,2024
Sep 26,2024
0
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Absolutely amazing and lovely service. Lived in the property for nearly 5 years. On time replies. Fixed all issues throughout my tenancy on-time and promptly. Very polite and cooperative staff. I had my full deposit refunded in the end. Special thanks to brother Tazeem....
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Sep 18,2024
Sep 18,2024
0
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If you’re someone who loves being gaslit, lied to, and taken advantage of, then the is the perfect company! They will gaslight you for months and make you feel as though there is absolutely nothing they can do about the entire walls in your ...
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Sep 18,2024
Sep 18,2024
0
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Terrible! Our landlady was atrocious and didn't give my friend back his deposit until he mentioned courts. Her English was very bad, which made communication hard, and at first she wanted me to pay in cheque, despite how unsafe that would be. She eventually remembered ...
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Sep 18,2024
Sep 18,2024
0
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If you love mouldy, leaking houses with unresponsive landlords, check out Adams Estates!
During my time at an Adams Property I absolutely loveeeed that water would come sporadically pouring through light fitments, and I loved that the landlord only paid for temporary fixes so the ...
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Sep 01,2024
Sep 01,2024
0
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Terrible letting agent to avoid! They charged us additional cleaning costs even we had professional cleaning. They have withheld our deposits in full for more than 2 months after end of tenancy....
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Jul 27,2024
Jul 27,2024
1
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The worst real estate agents in the country no doubt about it...
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Jun 24,2024
Jun 24,2024
1
people found
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Be cautious if you're considering renting your next home through this agency. They are inflexible, even when they could be more accommodating. Their main focus is on landlords, not tenants. I had a very bad experience with this agent and ended up paying more than £2000 ...
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Jun 14,2024
Jun 14,2024
2
people found
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If 0 stars were an option, that’d be what I’d give - these guys are useless to put it bluntly. Be prepared to be ignored for months for basic maintenance issues. Ali might come around and gaslight you that your bin being near the ...
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Jun 10,2024
Jun 10,2024
1
people found
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Terrible estates agents, avoid using this company AT ALL COSTS!! I have had numerous issues since renting a property under Adams Estates and there staff have been extremely unhelpful every single time. Not only was it impossible to get them to reply to me when ...
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Apr 22,2024
Apr 22,2024
1
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Worst estate agent ever. If you are a student looking for a house these people are the worse people to go to. Instead of helping people with certain situations they add more stress instead. Andrea Hames being one of them...
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Apr 29, 2024
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Adams estate is so bad, they are not considerate especially ANDREA HAMES! if you are not from the UK they will make you pay in advance even though reading student come from different places in the world not just the UK! they need to fix up and handle situation better ...
Jan 14,2024
Jan 14,2024
1
people found
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Luke Scott from Adams Estates as well as Talia Sandberg-Block were excellent. I assisted my daughter in securing a property to rent in Reading and both Luke and Talia were nothing short of superb to deal with. Highly recommend this agency as a result of ...
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Dec 21,2023
Dec 21,2023
1
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I am so surprised with all these negativity around Adams Estates and their attitude etc. I have not one not two but three of my family members gotten houses from them and the way they have dealt has nothing below exceptional. They have been friendly, ...
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Apr 05,2022
Apr 05,2022
3
people found
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Our house is covered in differential movement cracks all across the ground floor. 4 out of the 6 bedrooms have high levels of damp and mould build up. The estate agents themselves are frequently making mistakes in their emails, and then are never in past lunch time ...
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Sep 23,2021
Sep 23,2021
3
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The house we rented was mouldy, dirty, full of previous tenants rubbish, maggots in the carpet, broken doors, broken bannisters, broken blinds, broken cupboards. We couldn't move in for a week and when we did it was still filthy. (We were reimbursed this week's rent ...
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Jun 14,2021
Jun 14,2021
2
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Estate agency from Hell, If I can rate it below 0 star I would. This agency is Only interested in money by taking advantage on vulnerable students that just start in life.
My daughter and her students friends were pushed to sign the contract in Adam’...
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Jan 08,2021
Jan 08,2021
1
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Unfortunately our experience with this estate agent has been really negative. While the landlord has always tried to help us with our issues, we can't say the same about Adams. The WIFI has not been working for several weeks and no-one has come to fix ...
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Nov 28,2020
Nov 28,2020
2
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They are rude to people's mums. And are incapable. They don't appear to have watches. We are not happy with our experience so far. :(...
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Nov 06,2020
Nov 06,2020
3
people found
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Very poor service . Staff are extremely rude ! accused us of blocking a drain and tried to evict us while their own contractor is the one who actually caused the issue . Whilst this was proved to be a fault of their own they did not even ...
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Jul 10,2020
Jul 10,2020
0
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These estate agents will do the bare minimum and have you living in hazardous conditions. Please AVOID if you are a student - Only perform maintenance when it suits them e.g a house viewing. Never for the benefit of the tenants. They will steal ...
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Jan 09,2020
Jan 09,2020
1
people found
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When we saw the flat and decided to rent the price go up £100 suprisingly, i and my wife spent a day for nothing. They are all unprofessional....
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Nov 17,2019
Nov 17,2019
2
people found
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Do not even think about approaching Adams to rent as a student. Absolute rats. Will not care about you at all- they only care about themselves and how much money they can steal from your deposit. 5 months after leaving the ** and I am still waiting ...
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Oct 16,2019
Oct 16,2019
1
people found
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Very unprofessional agency. Some little bloke called Tazz was just talking rubbish on and on without a care about my dispute requirements. For some strange reason he had a pungent spice odour that followed him around. These people have a simple policy. "We got your ...
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Mar 19,2019
Mar 19,2019
5
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Since our first day with Adams we had problems with almost every step of the renting process.
They were very quick taking the reservation fee. The member of staff who was dealing with our tenancy agreement was extremely rude and incompetent.
They tried to push ...
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