93% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
71% lettings fee satisfaction
Nov 20,2015
Nov 20,2015
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Dealing with Portico was simple and straightforward. My agent went out of her way to clarify any of the question I had; she helped me throughout the process and was my biggest advocate. I recommend Portico, it didn't feel like the other estate agents I went to, where you feel like you are just part of the conveyor belt. My estate agent helped me secure the property that met my criteria, manage to agree an earlier move in date and constantly kept me informed on the progress. Like anything in life, if you are willing to provide all the information needed in a prompt fashion, it all goes smoothly. I will definitely use them in the future and would recommend them to my closest friends and family.
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Latest Reviews
4th Feb 2023
reviewed by 'Victoria'
15th Jun 2022
reviewed by 'Anna'
18th Nov 2021
reviewed by 'SB'
9th Jun 2021
reviewed by 'Isobel & Alistair Toovey'
Opening Hours
Address
Portico
5 Clapham Common South Side
Clapham,London
Greater London
SW4 7AA
020 7501 0454
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 100% | £60,000 | £16,000,000 |
| Lettings | 91% | 71% | £600 | £3,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 67 | 2 | 68 | 26 | 70 | 0 | 47 | 1 | 5 | 3 |
Areas covered
- SW4
- Sw8
- sw12
- sw17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 04,2023
Feb 04,2023
0
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Patrycja has been wonderful managing our flat for us. She is efficient and helpful and is dedicated to providing a great service for both myself as a landlord and our tenants. I can highly recommend her....
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Jun 15,2022
Jun 15,2022
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Had a very good experience with Flora and the Portico team who were all efficient and helpful. Flora was great during the referencing process and helped me navigate some challenges which was very much appreciated - she was so patient with my numerous questions! Would ...
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Jan 22,2022
Jan 22,2022
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Very helpful, friendly & efficient front office sales staff. Never had any problems & questions always responded too relatively quickly....
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Nov 18,2021
Nov 18,2021
1
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I have been a landlady with Portico, Clapham Common, for over ten years. I have had an excellent experience with the staff and services provided. They have been very professional, effective, efficient, knowledgeable and informative in keeping me abreast of the myriad of legislative changes ...
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Jun 09,2021
Jun 09,2021
1
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Flora is officiant and informative when viewing our flat and we’ve had good communication with her since we’ve moved in....
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Mar 11,2021
Mar 11,2021
2
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this helpful
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Property management incompetent when it matters. Was in a managed property. Disconnected service and team, with no direct dials. Ignoring or not documenting reported issues was one issue, which will ultimately cost the landlords more. End of tenancy processes also fail to impress. Example of ...
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Mar 02,2021
Mar 02,2021
5
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Harry did a great job liaising with both sets of lawyers ensuring a smooth transaction. Additionally, he and his team were always available to take my calls and accommodate additional viewings, which was really helpful and removed a lot of stress from the process....
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Comment on agent fees
Good
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Jan 08,2021
Jan 08,2021
0
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My experience with Portico Clapham has been awful throughout. The team allowed me to expose myself to wording which resulted in me losing 3 months revenue as well as then not communicating with me resulting in losing any compensation for damages made by tenants.
Whilst giving ...
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Dec 02,2020
Dec 02,2020
5
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Portico sold my flat for over the asking price, and within 10 weeks of contacting them, we completed. Holly Pearson was excellent, coping with all the issues that arose dealing calmly and professionally at all times. This was carried out during Covid and lockdown.
Many thanks ...
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Sep 03,2020
Sep 03,2020
6
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Please for your own sake avoid this letting agency, they do not care what living standards you are in and only communicate when they want more money. The adverts are literally lies, they are extremely unprofessional- but you only see this once you've paid the ...
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May 20,2020
May 20,2020
1
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Avoid this agency at all costs. Completely unprofessional and unreliable agents who do not care at all about their tenants once the letting agreement has been signed.
Trying to contact anyone from this agency is a struggle, even with serious issues such as a broken ...
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Apr 30,2020
Apr 30,2020
3
people found
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Portico overcharge and underdeliver, we found them very poor communicators, arrogant and slow. Not a company that is customer centered, it seemed like they thought they were doing a favour by responding. We ended the lease early and were charged a lot for simple services. ...
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Mar 30,2020
Mar 30,2020
1
people found
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Ivett was entirely unhelpful with our property hunt. I would not recommend Portico or anyone that is part of their team. It felt entirely disorganised and lacked cohesive team structure. Can see why estate agents have the reputation they have,...
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Feb 28,2020
Feb 28,2020
1
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Take a bow. Truly remarkable service from door to door. And I would know. I'm remarking on it, as you read....
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Feb 04,2020
Feb 04,2020
1
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Flora and the entire Portico team have just been fantastic. Flora, was a true professional, and walked me step by step through the tenancy process. Through out the entire process of putting forward my offer to the referencing and tenancy agreement being completed, the Portico ...
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Nov 07,2019
Nov 07,2019
1
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We had an Amazing service at portico from Flora . She help us as much as she could to get the property, Everything was quick and easy. Iam so happy with her attention. Many thanks Portico team...
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Oct 18,2019
Oct 18,2019
1
people found
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The agency is really well organised and have the best apartment deals. Flora was our agent and she was always so kind, thoughtful, replied fast to our emails and calls, she did her best to run things as fast as she could because we were ...
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Oct 14,2019
Oct 14,2019
1
people found
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Georgia and the Portico team were a pleasure to work with. Their speedy, attentive and modern approach to property sales made a real difference to the experience. Highly recommend!...
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Oct 14,2019
Oct 14,2019
0
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Dealing with Portico was a terrible experience all around. During our tenancy, they were always extremely unhelpful, slow to respond, and our point of contact seem to change every month. One example is that our entrance door (the one leading to the flat, not the ...
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Oct 11,2019
Oct 11,2019
1
people found
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My flatmate and I were looking for a place to move in to as soon as possible and we really needed a place within a week. Portico Clapham and Flora who was the responsible agent were incredibly swift and managed to find us a property, ...
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Oct 03,2019
Oct 03,2019
0
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Flora was good at showing the property and getting back to us fairly quickly (although we felt during the offer process and getting our references completed she was a little aggressive in getting things done ASAP when we physically couldn't get the information over).
She ...
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Sep 27,2019
Sep 27,2019
0
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My experience of working with Georgia from Portico was a positive one. Whilst I wouldn't necessarily say that knowledge of the property was 10/10, I think this was likely more down to the previous owners than the agent. What really impressed me about Georgia was her ...
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Aug 12,2019
Aug 12,2019
1
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If there was one piece of advice I could give anyone it would be DO NOT HAVE ANYTHING TO DO WITH PORTICO.
Since the moment we rented a property with them (& handed over our deposit) they have been the worst estate agents I've ever had ...
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Jun 26,2019
Jun 26,2019
2
people found
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Our experience with Portico and previously Edmund Cude and Green Locations has been on going for more than 15 years. We have a protected tenancy and that obviously does not us popular. However we would expect Portico to be professional, competent and act in the interests ...
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May 22,2019
May 22,2019
1
people found
this helpful
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Portico provide me with a tenant finding service. Andrew has been my primary contact for a few years now. He is always proactive when working with me when the tenancy is up for renewal or when I am looking for a new tenant. Recently a ...
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Comment on agent fees
Good
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May 14,2019
May 14,2019
0
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It takes a lot for me to do something like this, but I've been so shocked by the shockingly bad customer service provided to us by the Clapham Portico branch that i'm happy to post this review in the hope that someone reads it and ...
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Comment on agent fees
Noone should be conned into paying fees to an agency who provide NO customer service.
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Feb 14,2019
Feb 14,2019
0
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Very professional, offered support throughout the sale of the property and went above and beyond. I will use them in the near future....
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Comment on agent fees
Luke has offered fantastic service and support throughout this transaction.
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Feb 05,2019
Feb 05,2019
0
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It was a good experience dealing with Portico. Flora was proactive and keen to find me a suitable flat - which she did.
One thing to point out, during negotiations, Flora I guess was away and another colleague, Andrew, stepped in. It would be great ...
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Comment on agent fees
moderate
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Feb 03,2019
Feb 03,2019
1
people found
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If I could rate Portico 0 stars, I would. My experience was fine with them when I rented the property, but went downhill from there and I have just finished a 4 month process to get back the deposit they tried to keep from me as it ...
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Jan 29,2019
Jan 29,2019
0
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Flora was a breath of fresh air. Sunny, friendly, empathetic... as well as 100% capable, proactive, on it. She answered our questions quickly and patiently, passed requests to our landlord and back smoothly, and got all our documents sorted with no hassle. She took on real ...
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