98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
91% lettings fee satisfaction
Nov 20,2015
Nov 20,2015
0
people found
this helpful
this helpful
Yesterday (19/11/15)was completion day for the sale of a house belonging to a very close relative for whom I hold power of attorney because he is very poorly and is in a nursing home. Before making any decision over which estate agent to use, I met with four Worthing estate agents and discussed all aspects of the property and its proposed sale, particularly the difficulties that might arise because I live an 80-minute drive away from Worthing.
All 4 valuations came out at more or less the same, 3 of the fees quoted were about the same and one considerably less. In the event, I chose Bacon & Co - their valuation was spot on, the agents fees more or less the same (Bacon & Co were not the cheapest) but the real reasons for choosing them was their manager Scott Taylor who -
(a)knew his market inside out and backwards. Amongst other things he said that as the house was a period property it would have appeal to people who were being priced out of similar ones in their own Brighton home area. I was a bit cynical about this but amazingly the property was bought, yes, by people from Brighton!
(b) had at his disposal a range of services that I didn't think the other agents had e.g. he had an interior designer to give advice on how to present the property in the best possible light, bearing in mind that the interior was fairly dated. I discussed with him the problems that might arise with me living some distance away but Scott seemed to have an answer for every potential problem that I could think of and I honestly didn't think that he would be able to come up with all the goods but I got that one wrong!
(c) showed great enthusiasm for his job which shone through as totally genuine, which considering he's been in the trade for some 20-odd years is quite remarkable!
(d) showed great concern for the situation that I found myself in - i.e. having to cope mentally with a then hospitalised terminally ill close relative and at the same time deal with all the practical stuff that comes with acting as his attorney. Scott's concern never faltered throughout the 4/5 months that I had contact with him.
In the event Bacon & Co arranged an Open Day, dealt with all the offers and, when there were a couple of blips over repair work that needed to be carried out as a result of the survey, they arranged for quotes etc. and Scott Taylor remained upbeat and kept me upbeat throughout which must have taken some doing. As I said, the sale was completed yesterday and Bacon & Co's final task was to read the meters for me and phone the readings through to the various utility companies.
I've always been a bit cynical about estate agents but Bacon & Co could not have done any better; also Scott Taylor made me laugh a lot which bearing in mind all that was going on in my life was much appreciated.
You've asked me which internet portal was used to advertise the property and I honestly can't remember. Sorry about that.
All 4 valuations came out at more or less the same, 3 of the fees quoted were about the same and one considerably less. In the event, I chose Bacon & Co - their valuation was spot on, the agents fees more or less the same (Bacon & Co were not the cheapest) but the real reasons for choosing them was their manager Scott Taylor who -
(a)knew his market inside out and backwards. Amongst other things he said that as the house was a period property it would have appeal to people who were being priced out of similar ones in their own Brighton home area. I was a bit cynical about this but amazingly the property was bought, yes, by people from Brighton!
(b) had at his disposal a range of services that I didn't think the other agents had e.g. he had an interior designer to give advice on how to present the property in the best possible light, bearing in mind that the interior was fairly dated. I discussed with him the problems that might arise with me living some distance away but Scott seemed to have an answer for every potential problem that I could think of and I honestly didn't think that he would be able to come up with all the goods but I got that one wrong!
(c) showed great enthusiasm for his job which shone through as totally genuine, which considering he's been in the trade for some 20-odd years is quite remarkable!
(d) showed great concern for the situation that I found myself in - i.e. having to cope mentally with a then hospitalised terminally ill close relative and at the same time deal with all the practical stuff that comes with acting as his attorney. Scott's concern never faltered throughout the 4/5 months that I had contact with him.
In the event Bacon & Co arranged an Open Day, dealt with all the offers and, when there were a couple of blips over repair work that needed to be carried out as a result of the survey, they arranged for quotes etc. and Scott Taylor remained upbeat and kept me upbeat throughout which must have taken some doing. As I said, the sale was completed yesterday and Bacon & Co's final task was to read the meters for me and phone the readings through to the various utility companies.
I've always been a bit cynical about estate agents but Bacon & Co could not have done any better; also Scott Taylor made me laugh a lot which bearing in mind all that was going on in my life was much appreciated.
You've asked me which internet portal was used to advertise the property and I honestly can't remember. Sorry about that.
Comment on agent fees
Bacon and Co's fees were 1% plus VAT which I was very pleased with considering the amount of work that they put in for me.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
4th Nov 2024
reviewed by 'Steve'
1st Nov 2024
reviewed by 'Tim W'
29th Oct 2024
reviewed by 'Dan & Charlie'
27th Oct 2024
reviewed by 'Adele'
Opening Hours
Address
Bacon & Co
1-3 Broadwater Street West
Worthing
West Sussex
BN14 9BT
01903 524000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £27,500 | £2,370,000 |
| Lettings | 100% | 91% | £825 | £1,450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 4 | 0 | 301 | 7 | 149 | 7 | 12 | 1 |
Areas covered
- BN11
- Worthing
- BN12
- Lancing
- BN13
- Sompting
- BN14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Nov 12,2024
Nov 12,2024
0
people found
this helpful
this helpful
Excellent service throughout. Good communication, knowledge and prompt attention to issues that cropped up with the transaction THANK YOU...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 06,2024
Nov 06,2024
0
people found
this helpful
this helpful
From the initial viewing through to the exchange of contracts, Scott and Natalie provided exceptional support. We felt truly heard throughout the entire process, with consistent and high levels of communication. Scott was always quick to respond to emails with a polite, kind, and calming ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04,2024
Nov 04,2024
0
people found
this helpful
this helpful
Despite my sale being a prolonged and complex process, the team at Bacon & Co. have been magnificent throughout. They have always been 'in my corner' and have held my hand and given me advice and guidance at every turn. I have nothing but praise for ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2024
Nov 01,2024
0
people found
this helpful
this helpful
From start to finish Scott has been fantastic - a true trusted adviser throughout what has been a complicated sale. His knowledge of the overall market and local area is second to none and his realistic valuation made Bacon & Co the standout agent from several ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 29,2024
Oct 29,2024
0
people found
this helpful
this helpful
We had a bit of a long slog with the sale of our property and purchase of our new home both through Bacon & Co. This was through no fault of Bacon though and all down to the chain above. Jake was great throughout, doing everything ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2024
Oct 27,2024
0
people found
this helpful
this helpful
I have used Bacon & Co twice to buy and sell properties and can’t recommend them more. All the staff are very friendly and throughout the process I was kept informed via both email and phone calls. Scott ensured the sale was continuously moving forwards ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2024
Oct 21,2024
0
people found
this helpful
this helpful
The team were fantastic from start to finish whilst selling my flat and buying another property. At times Natalie seemed to be the only one steering the ship when nightmare solicitors and other agents were involved and messing about. She kept me informed at all ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2024
Oct 16,2024
0
people found
this helpful
this helpful
Getting on for 3 years now and I remain very satisfied and confident with these agents. All the team deal with everything so you don't have to wait for a specific person. Recently the boiler developed a fault on a Saturday morning. This was sorted out ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 08,2024
Oct 08,2024
0
people found
this helpful
this helpful
Upon the sad passing of my late father I had the job, as Executor to sell Dads home. In order to get some idea of value I arranged for three local Agents to come and value Dads home. The first Agent gave a value, having ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 05,2024
Oct 05,2024
0
people found
this helpful
this helpful
We bought our first home through Natalie and the team at Bacon & Co and could not have asked for a better experience. Natalie was so friendly and explained everything very clearly, and did a great job of keeping the sale moving and getting things wrapped ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2024
Sep 13,2024
0
people found
this helpful
this helpful
Friendly and caring . Helpful right throughout the proccess of the conveyancy....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 12,2024
Sep 12,2024
0
people found
this helpful
this helpful
This ended up being a tough sale for a few reasons. In the last two weeks prior to sale however, Jake, Natalie and Dave were on hand to assist to get it over the line. They were very responsive, acted quickly and effectively and reported ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 10,2024
Sep 10,2024
0
people found
this helpful
this helpful
Above and beyond service !
I recently purchased my dream family house through Bacon & Co and I can't thank Scott Taylor at the Broadwater, Worthing Branch enough for the way he handled our purchase right through to the most stressful days of exchange and completion.
I ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06,2024
Sep 06,2024
0
people found
this helpful
this helpful
It has been an up-and-down ride, as ever, with moving home but Scott and the team at Bacon have been outstanding in their support, guidance and care throughout. We've always felt fully informed and in control of our decisions when necessary and knowing that someone ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05,2024
Sep 05,2024
0
people found
this helpful
this helpful
Scott, Jake, Tracey and the whole team at Bacon in Broadwater have been fantastic in managing our sale and purchase. They’ve gone above and beyond to guide and support us - including helping us to navigate a few tricky bumps on the way! We ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2024
Aug 19,2024
0
people found
this helpful
this helpful
It seemed like an impossible task selling our father's house in Worthing, with myself living in Scotland, my sister living in Cornwall, and a significant amount of work needing to be done on the house. Clear advice from Scott on what to do, what not ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2024
Aug 19,2024
0
people found
this helpful
this helpful
Cannot find fault. The whole team were on the ball , friendly , personable and communication has been 1st class from start to finish.
Special thanks to Scott , lots of honest and very well informed advice along the way , he listened and understood our situation perfectly . Finding ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 05,2024
Aug 05,2024
0
people found
this helpful
this helpful
From Valuation to completion Dave and the whole team were excellent, they all knew my account personally and would go out of their way to support us and reassure us throughout the stressful process of moving home.
I would not be able to recommend them ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2024
Jul 17,2024
0
people found
this helpful
this helpful
Excellent service all of the way along, keeping us informed all of the way. Thank you so much Natalie. Highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
May 14,2024
May 14,2024
0
people found
this helpful
this helpful
Our impressions between an ex-employee and a current member of staff is not at all healthy, as I feel this person is not passing on the true facts. But as an Estate Agent, we feel you should have checked all facts regarding the separation of ...
read full review
read full review
Was this helpful?
Yes
Yes
May 14, 2024
View all comments
(1)
Hi Rhianna and firstly I would like to say that whilst of course I am so very disappointed and sorry to read your comments and your experience of buying a home be far less than expected, I do want you to thank you for your honesty and transparency, I greatly appreciate you taking the time to let us know how you feel, as without these constructive comments, we could never improve.
On the whole I believe you are right, we put far too much faith in the seller and their respective solicitor, its ...
May 11,2024
May 11,2024
0
people found
this helpful
this helpful
All the staff at Bacon & Co Broadwater extremely friendly efficient and helpful when I bought my property through them. Nothing was too much trouble and the follow up phone calls that Tracey and Scott made to me were always to enquire how best they could ...
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2024
May 10,2024
0
people found
this helpful
this helpful
My self and my partner could not recommend bacon and co enough.
Excellent customer service from Bacon & Co. All the team were brilliant, especially lily, who was very professional, caring, and was more than willing to go that extra mile for us both, It was ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2024
May 03,2024
0
people found
this helpful
this helpful
A superb service from valuation to completion.Extremely professional,always updated with proceedings & very proactive at all times.
This is my second sale through Bacon & co & wouldn't consider anyone else in Worthing even if they were cheaper.Can't recommend them highly enough....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2024
Apr 28,2024
0
people found
this helpful
this helpful
Very helpful gave me lots if information of on the sale of the property. Very helpful. Kept me up to date never a problem if I had a question always tryed to answer it if not the tookn the time to find out .
They where ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
From beginning to end, Bacon and Co have been absolutely amazing .
When I 1st walked into the office in Broadwater and said I haven't got a clue how to sell a house.
They said don't worry we will help you. That is exactly what they ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
FIVE STARS + for sure.
We recently bought a property that was being sold by Bacon and Co in Broadwater, Worthing. We are very grateful to Scott and Jake who were incredibly easy to deal with and provided a personal and constant service to us.
From ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20,2024
Apr 20,2024
0
people found
this helpful
this helpful
Really impressed with the friendliness, professionalism, and communication of the agents. We have received a fantastic service so far....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20,2024
Apr 20,2024
0
people found
this helpful
this helpful
Excellent estate agents! We have used Bacon and Co for several property sales and have always found them to be professional and helpful as well as honest in their advice. Will definitely use them again!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2024
Mar 06,2024
0
people found
this helpful
this helpful
Honestly can’t thank Tracey, the team enough for all they did for me in my recent property purchase. Honest, reliable and good to their very word. Tracey went above and beyond to help me to monitor the whole process and always get back to ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2024
Feb 18,2024
0
people found
this helpful
this helpful
The whole team at Bacon Broadwater have been excellent. Scott in particular was fantastic in helping keeping together a long and complex chain. Scott always kept the communication going, which is what ultimately saved the deal....
read full review
read full review
Was this helpful?
Yes
Yes
Scott
(303)
Natalie
(90)
Tracey
(66)
David Hughes
(41)
Caitlin
Jake
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We hope you will never feel the need to complain, but in the rare instances that this is required, please contact the branch for a full complaints procedure checklist.
Last updated at 10:17 AM 15/04/2022 by allAgents
Best Estate Agent in Worthing 
I just do what I do, so it's so rewarding to know that people are happy with the way we all work here. On this sale, I must also take my hats of to you both for dealing with the process so well, given all that you were going through emotionally. Great team work all round.
It genuinely has been a pleasure to deal with you both and I most certainly will miss our email exchanges!!!
Kind regards
Scott