0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 26,2011
Dec 26,2011
6
people found
this helpful
this helpful
Let down on every occasion! - Tried to change our move in date with out telling us, added £1.50 to payments for card fees with out even telling us or mentioning that - just assumed that was fine, took our deposit with no mention of the fees we will be charged (which there are an unexpectedly large amount of), moved in with bathroom taps not working which took them 2 weeks to send anyone out to have a look at, and did not inform the water company we had moved in when they assured us they had. Generally quite rude on the phone as well.
What do we pay them money for?!?!
What do we pay them money for?!?!
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Latest Reviews
26th Dec 2011
reviewed by 'unhappy'
Opening Hours
Address
Martin & Co
46 Bridge Street
Taunton
Somerset
TA1 1UD
01823 337 337
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 26,2011
Dec 26,2011
6
people found
this helpful
this helpful
Let down on every occasion! - Tried to change our move in date with out telling us, added £1.50 to payments for card fees with out even telling us or mentioning that - just assumed that was fine, took our deposit with no mention of the ...
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Aug 30, 2012
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(1)
We are very confused by these comments. As an award winning Letting Agency we are very aware of our levels of service and would have been happy to discuss any of the points raised in this complaint. We do not know who these tenants are or to which property they refer?
I would welcome a phone call to discuss.
Garry Rowley - Managing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
I would welcome a phone call to discuss.
Garry Rowley - Managing Director