Grangeview Estates
London, N19
1.5/5, 11 reviews
18% recommended
100% lettings valuation accuracy
99% lettings fee satisfaction

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“Didn't return calls after promising to call back. I called ......”

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Dec 21,2011
Minithumbdown
By: 'customer'
Dec 21,2011
20 people found
this helpful
Didn't return calls after promising to call back. I called them 3 times to see what was going on 3 times they said they will call back but didn't. When a viewing was finally arranged, they arranged it for a week after which they said was the earliest date, then gave the property to somebody else the day before. When talking on the phone they were rude and hung up on me. In no situation in business do you hang up on a prospective customer. Management needs to review themselves.
What agent could do to change your mind?
Return calls when promised, and to be polite to customers.
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By: Grangeview Estates
Jan 03, 2013
We have no idea who this is. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name.

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Latest Reviews

View all Reviews 11
8th Nov 2016
reviewed by 'Parisa'
“I was a tenant for nearly two years, during this time Grange View were great and helpful. I am giving ......”
18th Feb 2015
reviewed by 'It'
“Firstly, I'll answer any potential generic reply from Grangeview. I'm not stating my name as I am currently a tenant ......”
14th Nov 2014
reviewed by 'James'
“Regular run of the mill estate agents. They have obviously been around for a while. Gentleman who showed me answered ......”
12th Jul 2013
reviewed by 'anon'
“I would strongly recommend against using this agent. I found them to be unreliable and rude when trying to arrange ......”
9th Apr 2013
reviewed by 'Roger'
“Just to let you know that i am really delighted with the service I received from you guys. You really ......”
3rd Jan 2012
reviewed by 's'
“i am a commercial agent and my retained client had left 3 messages for them on a ground floor space they ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Grangeview Estates
Grangeview House 491 Holloway Road
Archway,London
Greater London
N19 4DD
0845 296 0717

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 99% £740 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 6 0 0 0 0 1 3
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“I was a tenant for nearly two years, during this ......”

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Nov 08,2016
Minithumbdown
By: 'Parisa'
Nov 08,2016
3 people found
this helpful
I was a tenant for nearly two years, during this time Grange View were great and helpful. I am giving them one star because after some serious miscommunication on their part it took long over a month to receive my bond back... along with this ...
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By: Rebecca
Jun 23, 2021
View all comments (1)
I'm glad to hear that our services during your tenancy was satisfactory. We aim to return your deposit within 10 - 14 days of vacating the property. The deposit is protected by Mydeposits, and we will never withhold money that legally belongs to a tenant. ...

“Firstly, I'll answer any potential generic reply from Grangeview. I'm ......”

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Feb 18,2015
Minithumbdown
By: 'It'
Feb 18,2015
11 people found
this helpful
Firstly, I'll answer any potential generic reply from Grangeview. I'm not stating my name as I am currently a tenant and I feel this would jeopardise my tenancy. I feel they are rude and obnoxious, they are extremely unhelpful. You will wait forever for a ...
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By: Cassandra
Sep 24, 2019
View all comments (1)
Grangeview has been 'managing' our building for over 10 years. They are the most dishonest, unreliable and inefficient and company I have ever dealt with. They made sure the topped all of their won contractor's prices to excruciating amounts that will then pocket for themselves. We had to constantly triple check all accounts as they were always overcharging by huge amounts. They will only work with their people, cleverly selected. They will not listen to our needs, reply to our messages and avo ...

“Regular run of the mill estate agents. They have obviously ......”

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Nov 14,2014
Minithumbup
By: 'James'
Nov 14,2014
4 people found
this helpful
Regular run of the mill estate agents. They have obviously been around for a while. Gentleman who showed me answered my questions without being pushy. None of the slimy sales talk I had from another agency in the same area (which I will not name)....
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By: Rebecca
Jun 23, 2021
View all comments (1)
James, I'm glad you had a positive experience working with us. ...

“I would strongly recommend against using this agent. I found ......”

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Jul 12,2013
Minithumbdown
By: 'anon'
Jul 12,2013
10 people found
this helpful
I would strongly recommend against using this agent. I found them to be unreliable and rude when trying to arrange a viewing and during the viewing. I would be particularly careful around what they charged fees for as this seems to be a very grey ...
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“Just to let you know that i am really delighted ......”

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Apr 09,2013
Minithumbup
By: 'Roger'
Apr 09,2013
2 people found
this helpful
Just to let you know that i am really delighted with the service I received from you guys. You really have gone out of your way to ensure that everything went smoothly. THe tennat has also contacted me to say that they are very happy. ...
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“i am a commercial agent and my retained client had ......”

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Jan 03,2012
Minithumbdown
By: 's'
Jan 03,2012
19 people found
this helpful
i am a commercial agent and my retained client had left 3 messages for them on a ground floor space they are marketing in ec1......all calls were ignored. I phoned up and spoke to a gentleman who had no details, would only give me info ...
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What agent could do to change your mind?
his job!!!! provided detailed information on the space including what is in situ, ie cabling, offices, central heating, air conditioning etc
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Feature review Comments (1) Report abuse Print review
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By: Grangeview Estates
Jan 03, 2013
View all comments (1)
We have no idea who "s" is. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name. What are they afraid of ? ...

“Didn't return calls after promising to call back. I called ......”

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Dec 21,2011
Minithumbdown
By: 'customer'
Dec 21,2011
20 people found
this helpful
Didn't return calls after promising to call back. I called them 3 times to see what was going on 3 times they said they will call back but didn't. When a viewing was finally arranged, they arranged it for a week after which they said was the ...
read full review
What agent could do to change your mind?
Return calls when promised, and to be polite to customers.
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Grangeview Estates
Jan 03, 2013
View all comments (1)
We have no idea who this is. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name. ...

“Atrocious Company - Avoid like the plague! ...”

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Feb 03,2011
Minithumbdown
By: 'never'
Feb 03,2011
20 people found
this helpful
Atrocious Company - Avoid like the plague! ...
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“They are obstructive and fail to respond to any slightly ......”

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Jul 06,2010
Minithumbdown
By: 'Liff'
Jul 06,2010
25 people found
this helpful
They are obstructive and fail to respond to any slightly awkward question, they also make promises that they do not keep, including the return of monies owed....
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By: Grangeview Estates
Jan 03, 2013
View all comments (1)
We have no idea who "Liff" is or what they are talking about. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name. What are they afraid of ? ...

“Terrible service had to wait 3 months after I moved in ......”

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Apr 15,2010
Minithumbdown
By: 'Huang'
Apr 15,2010
17 people found
this helpful
Terrible service had to wait 3 months after I moved in to get basic appliances! Staff unhelpful....
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By: Grangeview Estates
Jan 03, 2013
View all comments (1)
We have no idea who "Huang Hing" is. Certainly we have had no tenant by this name. It is a pity they post ridicules comments and then hide behind some anonymous pseudonym. If they have a genuine complaint why not contact us direct and give their real name. ...

“No hallway light for a month.When we moved in ......”

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Jun 01,2008
Minithumbdown
By: 'Drew'
Jun 01,2008
18 people found
this helpful
No hallway light for a month. When we moved in the condition of the house was unsatisfactory. Security in building very poor and landlord never available. Had to pay for second set of keys, yet charged us seperate admin fees!...
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Awards won by Grangeview Estates, London N19 4DD



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