96% sales valuation accuracy
100% sales fee satisfaction
89% lettings valuation accuracy
98% lettings fee satisfaction
Oct 29,2015
Oct 29,2015
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I am a current tenant with Northwood, the service is good, all staff are on the ball. They must have a good relationship with contractors and organised with maintenance as my shower was broken in June and was fixed the next day. It's small things like this that go a long way.
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Latest Reviews
9th Apr 2024
reviewed by 'Stephen'
7th Feb 2024
reviewed by 'Gary Glover'
7th Feb 2024
reviewed by 'Gary Glover'
30th Jan 2024
reviewed by 'Liv'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 100% | £58,000 | £450,000 |
| Lettings | 89% | 98% | £350 | £1,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 65 | 0 | 90 | 9 | 25 | 0 | 10 | 0 | 4 | 1 |
Areas covered
- CA1
- CA2
- CA3
- CA4
- CA5
- CA6
- CA8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 09,2024
Apr 09,2024
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Ruth at Northwood has been kind, patient and understand as well as exceptionally professional.
In an area that is highly competitive I never felt rushed or pushed in any way.
I would happily recommend the agents and especially Ruth.
Thank you...
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Feb 07,2024
Feb 07,2024
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I have been dealing with Ruth from the Carlisle branch. She's been fantastic. Very professional, helpful and friendly. Looking forward to moving in to my new rental and so far it's all be very easy. Certainly a pleasure to deal with Northwood....
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Feb 07,2024
Feb 07,2024
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I have been dealing with Ruth from the Carlisle branch. She's been fantastic. Very professional, helpful and friendly. Looking forward to moving in to my new rental and so far it's all be very easy. Certainly a pleasure to deal with Northwood....
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Jan 30,2024
Jan 30,2024
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Ruth and Jenna have been so helpful and couldn’t have made renting my first property any easier!! Thankyou so much....
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Dec 12,2023
Dec 12,2023
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Friendly and professional service from everyone we had contact with.
We were helped through the process efficiently and kept informed throughout....
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Nov 22,2023
Nov 22,2023
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Had a very pleasant experience at Northwood, the team is very friendly, and professional, especially services provided by Susan. She was very understanding, helpful always goes the extra mile to ensure customer satisfaction....
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Oct 02,2023
Oct 02,2023
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Ruth was very helpful, professional, polite and provided excellent customer service!! Keeping us update throughout the process and can't thank her enough for all her help and support. Highly recommend both Ruth and Northwood Services 5*...
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Jun 27,2023
Jun 27,2023
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We had all sorts of problems because we were trying to move home to the UK after 11 happy years in Spain!
Ruth Thompson helped in so many ways, and helped remove so much stress.
We now have a home in the UK thanks to her ...
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Apr 26,2023
Apr 26,2023
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Jenna and all the letting staff I’ve dealt with have all been super helpful and very professional. Highly recommend Northwoods in Carlisle!...
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Apr 05,2023
Apr 05,2023
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Ruth is very helpful, friendly and professional. Fast to respond to enquiries and correspondence. One of the best letting agents I have dealt with!...
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Mar 13,2023
Mar 13,2023
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Ruth has been super helpful and supportive during our application process to rent a property. We can't wait to move in! Thanks again Ruth!...
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Mar 13,2023
Mar 13,2023
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Ruth has been super helpful and supportive during our application process to rent a property. We can't wait to move in! Thanks again Ruth!...
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Feb 22,2023
Feb 22,2023
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Ruth has been of great help and very informative since i acquired a place to stay.With her friendly nature she made sure every step i took went on smoothly without any hustles. Im so happy and thankful for the great service....
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Feb 15,2023
Feb 15,2023
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Susan great again, nothing too much trouble. Sold many times with Northwood and would highly recommend. I'll continue to use myself...
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Jan 16,2023
Jan 16,2023
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Ruth has been a great help. She is very friendly and informative. My application and tenancy agreement have been dealt with promptly. Happy with my service, thank you....
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Dec 08,2022
Dec 08,2022
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Ruth was helpful, proficient & patient in securing our rental. Her attitude and friendly nature made the process extremely hassle free.
Thanks for you invaluable help....
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Nov 30,2022
Nov 30,2022
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Ruth was extremely helpful with my tenancy application and very understanding and helpful in getting a move in date for me as I relocating to Carlisle from Cornwall..felt very well looked after and fully informed..thank you for your fantastic service...
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Nov 16,2022
Nov 16,2022
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Northwood Estate and Letting Agents Comapany, Carlisle branch, is a wonderful company. The staff are very transparent and with an excellent customer service culture. If you're planning to settle in Carlisle, especailly as a foreigner, Northwood is your best bet....
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Oct 30,2022
Oct 30,2022
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We have been looking to move up to Carlisle from Essex for a while and from the viewing to our application being accepted Northwood have been brilliant from the beginning. Ruth who we have been dealing with from Northwood has been so helpful and has ...
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Oct 26,2022
Oct 26,2022
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Susan held our hand through every step of buying our first property, I can't thank the Northwood team enough. Friendly, responsive and informal, but not afraid to chase the solicitors! They've been fab....
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Jul 26,2022
Jul 26,2022
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Firstly I just want to say thank you for the excellent service I received! The whole sales process was made so easy and my photos were beautiful!
I had 3 buyers within a matter of days. You made it so exciting for me!!
Thank you Susan ...
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Oct 20, 2022
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I am yet to see a better agency. The team gives excellent services. So excited we met them! ...
Apr 26,2022
Apr 26,2022
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I needed to move quite quickly and from viewing to confirmation was less than a day. Brilliant service and everything was made easy at a stressful time for myself. Would like to thank Jenna, Ruth and Emily in particular for their help....
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Dec 08,2021
Dec 08,2021
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This was a terrible experience for me as a tenant.
I'm renting since 2012 and not even once I had issues with letting agencies, but this one is different.
I went for the viewing and noticed a terrible smell in the living room, I've been assured ...
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Aug 19,2021
Aug 19,2021
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We want to say a huge thank you to the letting team at Northwood who helped us to find and secure a place to rent. It was great to know they were able to vouch for us and speak to the landlord about us having ...
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Jun 15,2021
Jun 15,2021
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Susan made me feel like one of the Northwood family. So interested in me as a person and how to help market my home. She made the whole process personal and nothing was an issue. In retail myself I was very impressed with the professionalism ...
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Apr 27,2021
Apr 27,2021
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We're in the process of moving from Bedford to Carlisle and our experience with Northwood and Lyndsey in particular has been nothing short of amazing. She has been unbelievably helpful, professional and responsive to all our concerns and we couldn't have wished for a better ...
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Feb 06,2021
Feb 06,2021
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Recently rented a property through Northwood. Professional, friendly, attentive and efficient in their responses. 10/10 would recommend renting through their services....
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Dec 16,2020
Dec 16,2020
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As a first time buyer I could not have been happier interacting with Northwood estate agents.
Georgina kept the line of communication all the way through the whole process and also through this difficult lockdown period and made me feel really comfortable.
I cannot speak ...
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Dec 14,2020
Dec 14,2020
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Kerry and Georgina couldn’t of been better. Both were friendly, professional and efficient. Our sale was agreed in 2 weeks and we were kept updated throughout the whole process. We would highly recommend Northwood and would certainly use again if we needed to....
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Dec 08,2020
Dec 08,2020
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Amazing all of you!
This is our third property so I feel we know a bit about buying and selling.
It was our first time using Northwood and I would highly recommend, they are all fantastic!
Its a stressful experience selling a property but the ...
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Dec 08, 2020
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I am extremely proud of all of them Natasha and thank you for your kind words. All the very best in your new home!! Best regards, Gordon ...
Gordon Adamson
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Kerry
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Jenna
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Emily
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Last updated at 2:47 PM 23/10/2019 by allAgents
Best Letting Agent in Carlisle 
