“Over the past 9 years, we dealt with 5 letting agents and ......”
2 Star Review
Oct 29,2015
By:
'TH'
Oct 29,2015
Branch: Nottingham, 31-33 Friar Lane
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: NG8
Branch: Nottingham, 31-33 Friar Lane
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NG8
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Over the past 9 years, we dealt with 5 letting agents and we have never received such a abysmal service like Bairstowe Eves, 24-26 Maid Marian Way, Nottingham. The quality of service since the date of signing the contract to the date of checking out has been really poor. Below are some feedback points that we thought would be helpful for people.
1. The state of the property when we moved in was unacceptable and dirty. When we phoned the Bairstow Eves one agent came to see the property and he said they rent properties in much worse condition. We feel this is very unprofessional.
2. It took months to get the waste in the garden to be removed and there was still some of it left when we moved out, which they tried to charge us £100 to move.
3. It took several weeks to get someone to fix the garden gate after it fell.
4. The system for arranging viewings for us when we gave in our notice is atrocious. Sometime I got a phone call, others they texted my wife. On multiple occasions we stayed in for a viewing which we weren't told had been cancelled. On another occasions the agent didn't show up for the viewing and we had to show them around the house. Again this behaviour is very unprofessional.
Hope this helps to people looking to go with Bairstow Eves.
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