The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.4/5, 147 Reviews
89% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
95% sales fee satisfaction
71% letting fee satisfaction
Garry
By : 'Lewis'
Services : Letting(As a Tenant)
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW2
Rude, unhelpful, terrible customer service. we moved out in august and still haven't got our deposits back (paid £1050, apparently getting £700 back) no explanation of why it has taken so long or why there has been so much taken off. disgusted with how they have treated us. DON'T USE MORGAN RANDALL IF YOU WANT YOUR DEPOSITS BACK. Whilst living there we had a few problems with plumbing etc. told them about it and took them a month to do anything about it (we had no shower and only cold water for a month). we were charged for damp on the ceiling (which had come from tenants upstairs). We still don't know why this has taken so long. no apology given. Treats tenants with little to no respect, we paid our rent on time every single month, kept the flat to a very high standard and were always helpful with them when they wanted to view the flat. as well as all of this, when we had the Inventory taken, it was done a week after we moved in, so everything noted was already ours, so when we came to move out they tried to charge us for items that weren't there (but were noted on the inventory).
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 95% | £180,000 | £550,000 |
Lettings | 100% | 71% | £350 | £3,600 |
Morgan Randall
112-114a Balham High Road, London, Greater London
SW12 9AA
0203 031 3939
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Marissa
By : 'Patricia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW2
Marissa from Balham branch has shown such commitment and determination to ensure we have a positive result with our sale. She has worked above and beyond always keeping us informed and updated every step of the way as we've had a few obstacles along the way. She has been professional not to mention ... Read Full Review
Fair
Marissa
By : 'Liberty'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW11
I am a seller of a flat that had an awkward tenenant in it. Marrissa was competing with two other estate agents and was the clear winner with her commitment and attention to detail and sheer determination balanced with a diplomacy that had enabled us to have a buyer. Other agents had given up but... Read Full Review
Marissa
By : 'Imogen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW12
Marissa has been brilliant and her attitude compared to many agents I can across for my search, has been wonderful. She's very responsive with excellent communication. She's not pushy, but came across as very professional and very friendly (in a good way). She always aimed to answer my questions... Read Full Review
Marissa
By : 'Benjamin'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW12
Marissa Tavernier at Morgan Randall in Balham is a rare find; responsive, not pushy, professional and yet friendly. She's the kind of estate agent you call with a bunch of questions and she'll have all the answers. In short; she's on it. I was so pleased to be able to find my house with her instead ... Read Full Review
I can't comment about the fees because I'm buying, not selling.
Challon
By : 'Len'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW12
Challon was friendly and helpful at first but his tone soon changed when I refused to put in offer for a flat I was unsure about. He kept ringing to get me to change my mind. He seemed upset at time & effort he spent on me and wouldn't take no for answer. Rather menacing tone in the... Read Full Review
High compared to other agents.
Luke
By : 'Balham'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW14
After a bad experience with jacksons estate agents, we walked into Morgan Randall in Balham and were assigned Luke Evemy to help us with our property hunt. The whole experience was impressive- he sat with us and took detailed notes of what we were looking for. He then took us immediately to see a... Read Full Review
Good
Matthew
By : 'Stephanie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
Matthew was a great help during the rental process. There were some administration delays with documents coming through, but nothing that Matthew didn't resolve for us. He arranged for the requested refurbishments of the new property and was generally very good at liaising with the landlord. We... Read Full Review
Garry
By : 'Lewis'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : SW2
Rude, unhelpful, terrible customer service. we moved out in august and still haven't got our deposits back (paid £1050, apparently getting £700 back) no explanation of why it has taken so long or why there has been so much taken off. disgusted with how they have treated us. DON'T USE... Read Full Review
Challon
By : 'kevin'
Services : Letting( As a Tenant )
Rent PCM : £910
Would you recommend ? : Yes
Postcode : SW17
My girlfriend and i have been looking to downsize from renting a 2 bedroom house to a small 1 bedroom flat and at 1st viewing we found something close enough to what we want. Challon was a very friendly and helpful agent who answered every question we had. He also made us feel very relaxed whilst... Read Full Review
Garry
By : 'Dia.Bongartz'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : SW12
Garry was very nice and he knows what he is speaking about. I was looking for a new property to rent in Balham and Garry contacted through Gumtree. I am know living with 3 lovely new friends thanks to Morgan... Read Full Review
the fees are OK not expensive but not cheap!
Challon
By : 'Holly'
Services : Letting( As a Tenant )
Rent PCM : £1040
Would you recommend ? : Yes
Postcode : SW2
I had a very professional experience with Morgan Randall, and with Challon in particular. He was patient, thorough, and precise. I recommend working with him to find your next... Read Full Review
Gavin
Garry
By : 'George'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
We want to thank Morgan Randall, especially Gavin Gravenzande and Garry Bullock for an easy and fast rent... Read Full Review
By : 'Petra'
Services : Sales( As a Vendor )
Sold price : £261500
Would you recommend ? : Yes
Postcode : SW4
Stuart Rawlinson from Morgan Randall Estate Agents helped me sell my one bedroom ex council flat in record time - we were done with the whole process from putting it on the market to completion in a mere 3 months and managed completion in time before Christmas!! Stuart works extremely hard and is... Read Full Review
By : 'Mo'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : CR7
Very happy with Stuart Rawlinson at the Balham Office - managed to secure exchange and completion in 5 weeks - even though our property was outside the areas they normally cover. They were willing on a number of occasions to go the extra mile and weren't always calling me for sake of trying to... Read Full Review
Challon
By : 'Balham'
Services : Letting( As a Tenant )
Rent PCM : £385
Would you recommend ? : Yes
Postcode : SW17
We were impressed with Challon's overall customer service, firstly when we were running late for our viewing he displayed courtesy and patience, we also appreciated Challon's professionalism when emailing and negotiating on our behalf. Although we didn't secure this property, this time, we were... Read Full Review
Garry
By : 'Jess'
Services : Letting( As a Tenant )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SW2
i recently rented a new flat through morgan randall. Garry was my agent, he was kind and helpful to show us the local area. we are relocating from Hastings and didnt know the Balham area that well. thanks... Read Full Review
Garry
Gavin
By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW12
Fantastic had a great service from Garry Bullock, he was easy to get hold of no matter what time. I also spoke to Gavin and Challon who where great to deal with. A* company. I would def... Read Full Review
The seats could be more comfortable.
Challon
By : 'Marilyn'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
This was my first time looking for a flat in London. It was a pleasure working with Challon. I thought that the process was going to be very difficult, but he made every step very easy on me. He was quick to respond and answer all of my... Read Full Review
Challon
By : 'Rafael'
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : Yes
Postcode : SW12
Really serious agency. Good workers and high standars properties. Mr Smith has been greatly helpful and considerate. At the end the landlord did not accept our offer (really bad luck) but we know that Challon did his best. In summary we are pleased with their work and will possibly contact them in... Read Full Review
Challon
By : 'Jack'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW11
My girlfriend and I were looking for a property in and around the Oval area, and got in touch with Challon. He was very quick to respond to our e-mails and calls, flexible on viewing times (multiple viewings, different times), and most importantly, very personable and friendly. He quickly... Read Full Review