Wokingham, RG40
4.9/5, 139 reviews
99% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
94% lettings fee satisfaction

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“They managed the house letting and we never had any ......”

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Oct 22,2015
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By: 'Andrew'
Oct 22,2015
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They managed the house letting and we never had any issues with the actual tenants (although Northwood were our tenants and the people in it were sub-let by Northwood).
They passed on their periodic inspection reports and the request from the tenants who wanted to change the colour of some rooms, and inspected the re-decoration done by the tenants.
They also kept us informed of any issues which we needed to deal with, i.e. the boiler timer stopped working, and they managed the agreed repair for us, paid it themselves and deducted the invoice from their next payment having provided the invoice for our reference.
We were very happy with their work and felt sufficiently informed of the state of our house all the way through, including them managing the final tenants when we put the house on the market for sale (via them) just at the end of the 2 year lease contract we had signed with Northwood.
Comment on agent fees
The Northwood process meant that, having signed a letting contract with them for 2 years, we received a monthly income (annual rent less normal fees and an assumed empty period a year divide by 12) regardless of whether the house was occupied or not. Northwood were our tenants and they sub-let it. This gave us a feeling of financial stability.
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Latest Reviews

View all Reviews 139
27th Aug 2020
reviewed by 'Robin'
“Lying, manipulative, bullying, out of touch – avoid at all costs!We were paying Northwoods almost 30% commission to be on the ......”
25th Aug 2016
reviewed by 'Lynn'
“I have been so pleased and impressed with the services of Northwood, especially Julie, Helen and BethanyThey couldn't have been ......”
11th Nov 2015
reviewed by 'Janet'
“Northwood Wokingham let our house for 7 years whilst we were in the U.S. We used the full management service ......”
22nd Oct 2015
reviewed by 'Andrew'
“They managed the house letting and we never had any issues with the actual tenants (although Northwood were our tenants ......”
22nd Oct 2015
reviewed by 'Gerda,'
“An enormous thank you to the whole team of Northwood!!! This agency was absolutely fabulous. They are professional and respond ......”
19th Oct 2015
reviewed by 'Alexander'
“The best ever letting agent, I had in last 10 years. I'm happy to say they are 5 star ð‚Ÿ‚Å’‚Ÿ rating....”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Northwood
15-17 Broad Street
Wokingham
Berkshire
RG40 1AU
0118 977 2772

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £240,000 £446,000
Lettings 100% 94% £565 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
66 1 61 0 5 0 3 0 2 1
Areas covered
  • RG40
  • RG42
  • RG5
  • RG41
  • RG45
  • SL5
  • RG12
  • RG42
  • SL5
  • GU47
  • RG12
  • RG29
  • RG63
  • RG6
  • RG64
  • RG65
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Lying, manipulative, bullying, out of touch – Avoid at all costs!...”

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Aug 27,2020
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Denis
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Denise
By: 'Robin'
Aug 27,2020
1 people found
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Lying, manipulative, bullying, out of touch – avoid at all costs! We were paying Northwoods almost 30% commission to be on the guaranteed rent scheme which was sold very well to us initially by Denis. He's a very good salesman, I'll give him that. However, now I ...
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By: Denise Watson
Sep 01, 2020
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As previously explained, we have acted correctly at all times in accordance with our contract with you. Whilst we acknowledge that this has not been to your satisfaction, you did sign the contract and agreed to adhere to its terms which served you correctly for a number of years. Whilst we appreciate your circumstances may have changed, the terms of the contract did not and we therefore advised you of the procedures you would need to follow. Had we breached any part of the contract, we would ...

“I have been so pleased and impressed with the services ......”

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Aug 25,2016
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By: 'Lynn'
Aug 25,2016
1 people found
this helpful
I have been so pleased and impressed with the services of Northwood, especially Julie, Helen and Bethany They couldn't have been more friendly or professional and I shall definitely recommend and/or use their services again in the future...
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Comment on agent fees
Good fees and competitive
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“Northwood Wokingham let our house for 7 years whilst we were ......”

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Nov 11,2015
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By: 'Janet'
Nov 11,2015
0 people found
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Northwood Wokingham let our house for 7 years whilst we were in the U.S. We used the full management service since we were so far away and it was wonderful! Anytime something needed to be done, it was all sorted out by email (my preference). ...
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Comment on agent fees
House sold for 446,000
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“An enormous thank you to the whole team of Northwood!!! ......”

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Oct 22,2015
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By: 'Gerda,'
Oct 22,2015
0 people found
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An enormous thank you to the whole team of Northwood!!! This agency was absolutely fabulous. They are professional and respond quickly. In our case, they did go an extra mile. Even after the sale was agreed, they were the perfect mediators between us and the ...
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“They managed the house letting and we never had any ......”

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Oct 22,2015
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Denis
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Denise
By: 'Andrew'
Oct 22,2015
0 people found
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They managed the house letting and we never had any issues with the actual tenants (although Northwood were our tenants and the people in it were sub-let by Northwood). They passed on their periodic inspection reports and the request from the tenants who wanted to ...
read full review
Comment on agent fees
The Northwood process meant that, having signed a letting contract with them for 2 years, we received a monthly income (annual rent less normal fees and an assumed empty period a year divide by 12) regardless of whether the house was occupied or not. Northwood were our tenants and they sub-let it. This gave us a feeling of financial stability.
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“The best ever letting agent, I had in last 10 years. ......”

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Oct 19,2015
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By: 'Alexander'
Oct 19,2015
1 people found
this helpful
The best ever letting agent, I had in last 10 years. I'm happy to say they are 5 star ð‚Ÿ‚Å’‚Ÿ rating....
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Comment on agent fees
Very reasonable charges
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“I enjoyed my time as a tenant in a rented ......”

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Oct 12,2015
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By: 'Graham'
Oct 12,2015
0 people found
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I enjoyed my time as a tenant in a rented property with Northwood and found all the staff friendly and easy to get on with....
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“We rented in this property for over 7 years and found ......”

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Aug 19,2015
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By: 'Pete'
Aug 19,2015
0 people found
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We rented in this property for over 7 years and found the experience very easy from start to finish. Northwood were always very helpful, as tenants we were well looked after by them as the managing agents for the property. Any problems with the property were ...
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“My property was put on the market 1st September, 2014. I ......”

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Jan 19,2015
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By: 'Linda'
Jan 19,2015
0 people found
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My property was put on the market 1st September, 2014. I had, up to that date, used Northwood as my letting agent for nearly 2.5 years, but I decided to sell the property. I had several offers within a couple of weeks, although my eventual buyer had ...
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Comment on agent fees
I was told what the fees would be from the beginning. I think 2% is the going rate for most estate agents.
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“We were with them for three years and they were ......”

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Jan 07,2015
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By: 'Stephanie'
Jan 07,2015
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We were with them for three years and they were fantastic from start to finish. Really helpful and made renting a good experience....
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“Northwood and Bethan were excellent throughout the sale of my ......”

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Nov 30,2014
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By: 'Steve'
Nov 30,2014
0 people found
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Northwood and Bethan were excellent throughout the sale of my house. From the beginning they arranged plenty of viewings and made sure the property value was accurate. During the sale of the property I moved 250 miles away and Northwood made sure the fact I was ...
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“I Have used Northwoods Wokingham for the last 6 years to ......”

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Nov 25,2014
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By: 'Carol'
Nov 25,2014
0 people found
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I Have used Northwoods Wokingham for the last 6 years to let my property and they have also just sold it for me. I found them to be very reliable on letting, I had the guaranteed income service, which proved to be perfect for me living ...
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Comment on agent fees
I found these to be very fair and acceptable.
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“I am an international landlord, residing in Switzerland and have ......”

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Oct 30,2014
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By: 'jon'
Oct 30,2014
0 people found
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I am an international landlord, residing in Switzerland and have worked with Northwood Wokingham who manage our property. We have had experienced multiple problems at the property, with electrical, heating and roofing issues. Northwood have been very responsive, professional and efficient to sort out the ...
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“I have let a property through Northwood for 6 years. I ......”

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Oct 28,2014
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By: 'David'
Oct 28,2014
0 people found
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I have let a property through Northwood for 6 years. I would thoroughly recommend them - they are efficient, thorough, extremely helpful and quick to reply to all emails. Any issues with the flat they take care of immediately and assist with maintenance in the most ...
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Comment on agent fees
The agent has a correct understanding of the market - and has let my property at an optimum price, I am very happy with the agent's fees - they are realistic and I get a thorough service.
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“Advert to tenant moving in was 11 days. The team were ......”

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Oct 05,2014
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By: 'Liz'
Oct 05,2014
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Advert to tenant moving in was 11 days. The team were speedy in their responses, efficient with paperwork and helpful with their advice....
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“Easily the best agency I have ever used. The staff ......”

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Sep 18,2014
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By: 'Richard'
Sep 18,2014
0 people found
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Easily the best agency I have ever used. The staff I've indentified, as well as Bethan Coe, made my best interests their priority throughout every stage of the tenancy including before and after. I had to relocate for work but would rather not have moved ...
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Comment on agent fees
Always kept fees to the absolute minimum and were very reasonable and helpful when it came to returning my deposit.
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“The agent was very helpful throughout the renting and closing ......”

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Sep 03,2014
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By: 'Brittany'
Sep 03,2014
1 people found
this helpful
The agent was very helpful throughout the renting and closing out processes, and all paperwork was completed quickly. The agent was easy to communicate with and very professional. I would absolutely recommend them to anyone looking to rent in the Wokingham area....
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“I used Northwood to sell and rent my property and ......”

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Aug 29,2014
Minithumbup
By: 'Nick'
Aug 29,2014
0 people found
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I used Northwood to sell and rent my property and on both occasions the customer service, advice and guidance was exceptional. It was a great comfort to know that Bethan was always on hand to answer my enquiries, deal with any anxieties and go above ...
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Comment on agent fees
Very reasonable and much better than any other estate agents in Wokingham.
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“Northwood have been excellent every step of the way - ......”

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Jun 11,2014
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By: 'Linda'
Jun 11,2014
0 people found
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Northwood have been excellent every step of the way - from inspecting the property to assess the rental potential, vetting prospective tenants, paying rental money into my bank account and keeping me updated about any niggles, I.e storm damage to fences etc. I can ...
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“Northwood staff have been very professional, always prompt, informative, interested, ......”

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Jun 06,2014
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By: 'Nicolas'
Jun 06,2014
0 people found
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Northwood staff have been very professional, always prompt, informative, interested, caring, involved and all around made us feel welcomed. I would recommend them to anyone who needs an agent for their housing needs....
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“I have rent through Northwood since 2012 and have been very ......”

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Apr 29,2014
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By: 'Fran'
Apr 29,2014
0 people found
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I have rent through Northwood since 2012 and have been very pleased with their service. They do not charge extortionate fees like some other agents and staff have always been available when needed. Any issues I had (very few) were dealt with quickly and professionally- I ...
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“We were tenants through Northwood for 16 months and we were ......”

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Apr 29,2014
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By: 'CS'
Apr 29,2014
0 people found
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We were tenants through Northwood for 16 months and we were impressed by their service so we decided to put our rental property with them. We have found all the staff we have dealt with at the Wokingham office to be efficient and friendly. They strike ...
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“Fabulous service all the way through our (almost) three year ......”

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Apr 14,2014
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By: 'M.'
Apr 14,2014
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Fabulous service all the way through our (almost) three year tenancy. Always contactable, efficient at dealing with issues and very helpful with pre-checkouts. I have dealt with a lot of estate agents and hands down Northwood have been the best....
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“Northwood Wokingham have been the best letting agents i have ......”

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Apr 09,2014
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By: 'Wayne'
Apr 09,2014
0 people found
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Northwood Wokingham have been the best letting agents i have ever rented through. All the staff are very polite and helpful, they sorted any problems very quickly and kept me informed of the progress throughout. My checkout was handled very quickly and smoothly and I ...
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“The staff was always very helpful and efficient. Always prompt ......”

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Mar 18,2014
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By: 'S.'
Mar 18,2014
0 people found
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The staff was always very helpful and efficient. Always prompt to answer emails and enquiries. We are very happy with the service provided....
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“We have been with Northwood for just over 3 years. The ......”

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Mar 14,2014
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By: 'Anna'
Mar 14,2014
0 people found
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We have been with Northwood for just over 3 years. The whole team there are very efficient and helpful. They manage our property for us and we have found their service to be excellent. Any issues with the property have been dealt with very quickly, and ...
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“Most of my dealings with Northwood Wokingham have been with ......”

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Mar 14,2014
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By: 'Neville'
Mar 14,2014
0 people found
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Most of my dealings with Northwood Wokingham have been with Helen and Bethan. Both are great ambassadors for their company: helpful, friendly, positive and professional. The occasional times I've requested help for a repair, action has been swift and I always feel reassured that they ...
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“Consistently good professional service finding the balance between landlord and ......”

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Mar 03,2014
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By: 'DB'
Mar 03,2014
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Consistently good professional service finding the balance between landlord and tenant in an open and honest manner. Always follows up on reviews and finding resolutions to issues allowing myself as landlord to get on with other things within a busy lifestyle. Trusting them to manage ...
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“Rent payments made accurately and on schedule.Quarterly inspections done ......”

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Feb 28,2014
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By: 'Mr.V'
Feb 28,2014
0 people found
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Rent payments made accurately and on schedule. Quarterly inspections done and reported, with good tenant relations.. Reminders sent re landlord's legal requirements e.g.PAT.-Portable Appliance Testing....
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“Northwood Wokingham have handled 2 rental properties for me for over 7 ......”

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Feb 27,2014
Minithumbup
By: 'Linda'
Feb 27,2014
0 people found
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Northwood Wokingham have handled 2 rental properties for me for over 7 years. I am on the Platinum scheme. They have always provided a very thorough and professional service and have kept me up to date with maintenance issues at the property. When maintenance or repairs are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:15 AM 03/08/2018 by Denise Watson

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