100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 22,2015
Oct 22,2015
2
people found
this helpful
this helpful
I was a long term tenant nearly 7 years, both the landlady and the letting agents were not interested in any problems I had. I am so glad I have a new landlord, that is interested in what is going on in his property.
Everything took months to sort out with Touchstone. Couldn't turn off electric on mains electric board and everything you turned on in the house blew the switches, electrician wanted to shut off all power as unsafe, still took weeks for any action, cooker thermostat broke but took 3 months to get it sorted and that was over Christmas period. Unsafe stair carpet which caused me to fall and a broken wrist. I can go on but won't.
The Manger is the most unapproachable woman I have ever had to deal with.
Still in the same property, but with a new landlord and he doesn't seem to just want the money, but the tenant to actually have some say in what goes on.
Everything took months to sort out with Touchstone. Couldn't turn off electric on mains electric board and everything you turned on in the house blew the switches, electrician wanted to shut off all power as unsafe, still took weeks for any action, cooker thermostat broke but took 3 months to get it sorted and that was over Christmas period. Unsafe stair carpet which caused me to fall and a broken wrist. I can go on but won't.
The Manger is the most unapproachable woman I have ever had to deal with.
Still in the same property, but with a new landlord and he doesn't seem to just want the money, but the tenant to actually have some say in what goes on.
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Latest Reviews
6th Oct 2017
reviewed by 'Jacqueline'
22nd Oct 2015
reviewed by 'skm1664'
Opening Hours
Address
Connells
The Old Bank, Buckingham Street
Aylesbury
Buckinghamshire
HP20 2LL
01296 422175
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £650 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 06,2017
Oct 06,2017
0
people found
this helpful
this helpful
Word of warning to the British public, especially the vulnerable amongst us. NEVER and I repeat NEVER call these people until you are ready to sell. One tiny enquiry has led to countless telephone calls and emails on a daily basis.I made my position ...
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Oct 17, 2017
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(1)
It wouldn't matter if the CEO did see it anyway I have sent him numerous of emails which he has blatantly ignored! Worst company I have ever dealt with ...
Oct 22,2015
Oct 22,2015
2
people found
this helpful
this helpful
I was a long term tenant nearly 7 years, both the landlady and the letting agents were not interested in any problems I had. I am so glad I have a new landlord, that is interested in what is going on in his property.
Everything took ...
read full review
read full review
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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