100% lettings valuation accuracy
88% lettings fee satisfaction
Oct 17,2015
Oct 17,2015
2
people found
this helpful
this helpful
Disgusting agency - wouldn't recommend to anyone no matter the price!
Moved in the summer 12 to a property that had several small flaws but decently presented. By the winter, we had damp all over the walls due to a lack of central heating. This caused my teenage son to become ill and when questioning Belvoir, they kept insisting there was ongoing communication between them and the landlord. In 2015, after 3 years!!!!! when I threatened legal action, they decided to resolve the issue by fitting in central heating.
Soon after, they decided it was time for us to move out (why wouldn't you when the property now has central heating to boost the rent). Upon leaving, they decided to charge us with the damages of the entire property that was affected by the damp!! They stated all the walls and carpets that were affected were down to us to replace and was costing them a significant amount (which is beyond ridiculous)!!! They also stated there was a charge for putting the kitchen cupboard back up of where the boiler is which was taken down by the engineer in the first place...
Now, since they took my entire deposit, I have no money and have had to move in with friends due to my limited income and my son is currently staying with his father so I see him a lot less now.
Can honestly say they caused me nothing but grief from the moment I signed that contract.
Overall, disgusted and when I have the necessary funds and find my feet again, I will take action!
Moved in the summer 12 to a property that had several small flaws but decently presented. By the winter, we had damp all over the walls due to a lack of central heating. This caused my teenage son to become ill and when questioning Belvoir, they kept insisting there was ongoing communication between them and the landlord. In 2015, after 3 years!!!!! when I threatened legal action, they decided to resolve the issue by fitting in central heating.
Soon after, they decided it was time for us to move out (why wouldn't you when the property now has central heating to boost the rent). Upon leaving, they decided to charge us with the damages of the entire property that was affected by the damp!! They stated all the walls and carpets that were affected were down to us to replace and was costing them a significant amount (which is beyond ridiculous)!!! They also stated there was a charge for putting the kitchen cupboard back up of where the boiler is which was taken down by the engineer in the first place...
Now, since they took my entire deposit, I have no money and have had to move in with friends due to my limited income and my son is currently staying with his father so I see him a lot less now.
Can honestly say they caused me nothing but grief from the moment I signed that contract.
Overall, disgusted and when I have the necessary funds and find my feet again, I will take action!
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
15th Jun 2021
reviewed by 'sarah'
24th Jun 2016
reviewed by 'ABlacklaw'
30th May 2016
reviewed by 'Hulls'
23rd May 2016
reviewed by 'Colin'
17th Oct 2015
reviewed by 'AnneARobaye'
Opening Hours
Address
Belvoir
13 London Road
Stony Stratford,Milton Keynes
Buckinghamshire
MK11 1JA
01908 562582
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 88% | £520 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Jun 15,2021
Jun 15,2021
0
people found
this helpful
this helpful
Stony Office - we went to appointment to view a property by arrangement but
noone met me, so i phoned the office whilst sitting outside with my disabled daughter who is feeling a bit anxious..they had let it out already...apologised for not cancelling ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 24,2016
Jun 24,2016
0
people found
this helpful
this helpful
Fantastic, professional service from Belvoir. Would highly recommend them to anyone wishing to rent a property or a landlord wanting to rent their property....
read full review
read full review
Comment on agent fees
Good value
Was this helpful?
Yes
Yes
Jun 03,2016
Jun 03,2016
0
people found
this helpful
this helpful
Steve and Bernie run a tight ship and certainly know their stuff.
Their experience and knowledge has been invaluable in some situations, and I would not hesitate to recommend them to prospective clients.
Their rates are competitive too, but to be honest, I wouldn't consider ...
read full review
read full review
Comment on agent fees
Very competitive!
Was this helpful?
Yes
Yes
May 30,2016
May 30,2016
0
people found
this helpful
this helpful
We have been associated with Belvoir Milton Keynes for some while. We purchased a buy to let property in Bluebridge last year and had no hesitation in giving it to Belvoir to rent. They offer a cradle to grave service. They helped us select to ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
May 23,2016
May 23,2016
0
people found
this helpful
this helpful
Bernice is a senior member of an extremely effective letting Agency. I have been a customer of the Belvoir Milton Keynes Agency for about 16 years. I can recommend them without reservation. Steve Tunney who is the senior manager of this Agency runs a first class ...
read full review
read full review
Comment on agent fees
Perfectly reasonable fees
Was this helpful?
Yes
Yes
Oct 17,2015
Oct 17,2015
2
people found
this helpful
this helpful
Disgusting agency - wouldn't recommend to anyone no matter the price!
Moved in the summer 12 to a property that had several small flaws but decently presented. By the winter, we had damp all over the walls due to a lack of central heating. This caused ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 14,2014
Aug 14,2014
0
people found
this helpful
this helpful
I rented this property just over 4 years.
I was extremely sad to leave them due to moving away for work.
Belvoir was brilliant! The staff were always friendly and helpful.
The property was lovely and reasonable price.
Safety checks on property eg. electrics were taking ...
read full review
read full review
Comment on agent fees
Fees were reasonable deposit and rent... Deposit was returned in full.
Was this helpful?
Yes
Yes
Jul 10,2014
Jul 10,2014
1
people found
this helpful
this helpful
I was returning to being a tenant after a number of years and in a different town. The Belvoir team, especially Berni, listened carefully to my requirements and showed me a range of properties in suitable areas and at both ends of my price range. ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in MK11 
