Woodlands Estate Agents
Redhill, RH1
4.9/5, 57 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction

Contact Us

“Firstly the agent mails you 6 months into your let to ......”

Share on :
Dec 14,2011
Minithumbdown
By: 'Chemlock'
Dec 14,2011
2 people found
this helpful
Firstly the agent mails you 6 months into your let to offer to re-negotiate your rental agreement for £75. The letter they use very much indicates that this is a mandatory charge and that you must pay it. This is not the case. This breaks several transparency rules where the agent is meant to fully explain the options and best interest of the tenant.

Secondly on receiving a rental payment they shouldn't have got from my bank account they have decided to charge me £10 to return the money. I have asked for justification as to how it costs £10 to write a cheque but they have not graced me with response.

Thirdly after attending the check-out where a report was signed that stated that the flat was in the condition it was let out by they have mailed stating that area's need cleaning. They've not bothered to indicate which and that I should pay a professional cleaning company out of my deposit to fund this.

They are the worst letting agent I have ever dealt with. No issue is too small for them to charge you over. They are after one thing and that is your money. They have no interest in the well being of the tenants or landlords just the content of their bank accounts.
What agent could do to change your mind?
They could act in a fair manner as outline by the office of fair trading and ARLA in terms of how they treat there customers. They could give me my money back for the rent that went from my bank account. They could try detailing why they are trying to charge for all these things and how these charges are fair.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 57
11th Oct 2024
reviewed by 'Olajumoke'
“I had a fantastic experience working with Woodlands Limited especially with Sam Arnold. He was highly professional, knowledgeable, and truly ......”
19th Jun 2024
reviewed by 'Daniel'
“This is to appreciate the entire team at Woodlands Lettings @ Redhill for making our tenancy experience a wonderful one. The ......”
16th May 2024
reviewed by 'ANOWA'
“Am so glad to get this house,its really awesome to be here.i want to appreciate Dani for her ......”
28th Mar 2024
reviewed by 'OLANREWAJU'
“The service was a good one and the house is good...”
21st Jun 2023
reviewed by 'D'
“Sam Arnold is just fabulous! Can't praise his service enough to be honest which I'msuper grateful for. Right from the ......”
8th Feb 2023
reviewed by 'Happy Tenant'
“The team at Redhill Woodlands are amazing. First time renting and they have been friendly and helpful since the first ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Woodlands Estate Agents
49 Station Road
Redhill
Surrey
RH1 1QH
01737 771777

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £257,500 £655,000
Lettings 100% 96% £550 £2,520
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 29 0 8 0 0 0 0 0
Areas covered
  • RH1
  • RH2
  • RH6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Horsham, RH12
Redhill, RH1

“A memorable experience...”

Share on :
Oct 11,2024
Minithumbup
claim your profile
Sam
By: 'Olajumoke'
Oct 11,2024
0 people found
this helpful
I had a fantastic experience working with Woodlands Limited especially with Sam Arnold. He was highly professional, knowledgeable, and truly dedicated to his work. He listened to my needs and preferences, offering personalised guidance throughout the process. Communication was smooth and prompt, which made everything ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Wonderful Experience...”

Share on :
Jun 19,2024
Minithumbup
By: 'Daniel'
Jun 19,2024
0 people found
this helpful
This is to appreciate the entire team at Woodlands Lettings @ Redhill for making our tenancy experience a wonderful one. The relationship we had with you is the best as far as our tenancy experience is concerned. Special thanks to others working with you such as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Am so glad to get this house,its really aweso......”

Share on :
May 16,2024
Minithumbup
claim your profile
Dani
By: 'ANOWA'
May 16,2024
0 people found
this helpful
Am so glad to get this house,its really awesome to be here.i want to appreciate Dani for her kind gesture....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The service was a good one and the house is g......”

Share on :
Mar 28,2024
Minithumbup
claim your profile
Dani
By: 'OLANREWAJU'
Mar 28,2024
0 people found
this helpful
The service was a good one and the house is good...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sam Arnold is just fabulous! Can't praise his......”

Share on :
Jun 21,2023
Minithumbup
claim your profile
Sam
By: 'D'
Jun 21,2023
0 people found
this helpful
Sam Arnold is just fabulous! Can't praise his service enough to be honest which I'msuper grateful for. Right from the beginning of the referencing process to moving in, everything was so smooth sailing and his communication was respectful & efficient! I would 100% recommend Woodlands Estate Agent & ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at Redhill Woodlands are amazing. Fi......”

Share on :
Feb 08,2023
Minithumbup
By: 'Happy Tenant'
Feb 08,2023
0 people found
this helpful
The team at Redhill Woodlands are amazing. First time renting and they have been friendly and helpful since the first day I contacted them. They found me a perfect flat to rent at a good price. I will be sorry to leave them. Many Thanks ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professionalism...”

Share on :
Dec 10,2022
Minithumbup
Staff profile picture
Chris
claim your profile
Dani
By: 'Eric'
Dec 10,2022
0 people found
this helpful
Woodlands are very professional and family friendly. I had the pleasure of dealing with Chris. He kept me updated throughout the process and has been of great help ever since. Thank you Chris!!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Your customer service is fantastic. It's a go......”

Share on :
Oct 30,2022
Minithumbup
claim your profile
Dani
By: 'Monsurat Ajao'
Oct 30,2022
0 people found
this helpful
Your customer service is fantastic. It's a good feeling to deal with Dani Egglestone, she's very professional, polite and efficient....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“What a great experience and highly profession......”

Share on :
Oct 30,2022
Minithumbup
claim your profile
Dani
By: 'Taofeek Ajao'
Oct 30,2022
0 people found
this helpful
What a great experience and highly professional dealing with Dani Egglestone. She is wonderful, polite and friendly with due process....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dani Egglestone has been absolutely amazing a......”

Share on :
Oct 06,2022
Minithumbup
claim your profile
Dani
By: 'Shannon'
Oct 06,2022
0 people found
this helpful
Dani Egglestone has been absolutely amazing and helped take a lot of stress of our move! She's been able to help us with everything we need and answers our questions with her quick responses, Thankyou so much...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My agent Chris has been very helpful since he......”

Share on :
Sep 16,2022
Minithumbup
Staff profile picture
Chris
By: 'Mariliz'
Sep 16,2022
0 people found
this helpful
My agent Chris has been very helpful since he beginning pf my inquiry. He helped me a lot since our move in date was only a week before I made my inquiry.He was very responsive and approachable.Well done!!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Eternally grateful for Dani’s service. Which ......”

Share on :
Sep 14,2022
Minithumbup
claim your profile
Dani
By: 'Danny'
Sep 14,2022
0 people found
this helpful
Eternally grateful for Dani’s service. Which went above and beyond for me. Which was professional and to the highest standards!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were struggling with finding a flat and Da......”

Share on :
Sep 13,2022
Minithumbup
claim your profile
Dani
By: 'Bagheri'
Sep 13,2022
0 people found
this helpful
We were having difficulty finding an apartment, and Dani was helpful in this regard. She resolved everything for us expeditiously and effortlessly. She is so competent and dedicated to her work....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dani is great...”

Share on :
Sep 12,2022
Minithumbup
claim your profile
Dani
By: 'Hamidreza'
Sep 12,2022
0 people found
this helpful
This is our first time renting from this agency. They were fantastic. Dani was wonderful. She assisted us in locating a suitable apartment in a desirable area. Many thanks for your invaluable advice....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dani is wonderful...”

Share on :
Sep 12,2022
Minithumbup
claim your profile
Dani
By: 'Fahimeh'
Sep 12,2022
0 people found
this helpful
Dani is wonderful. She quickly sorted everything out. Since we were not in Redhill, she scheduled all of the tours on the same day to make things easier for us. She promptly answered all of our questions....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Woodlands Lettings Horsham...”

Share on :
Apr 08,2022
Minithumbup
claim your profile
Karen
By: 'John and Tina'
Apr 08,2022
0 people found
this helpful
Many thanks to Karen at Woodlands Horsham for pulling out all the stops and finding us a rental property and at such short notice. A lovely location and stress free while we find our next house. If we could have given more stars we would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Probably the BEST agent in Redhill...”

Share on :
Oct 20,2020
Minithumbup
claim your profile
Katie
Staff profile picture
Chris
By: 'Manu'
Oct 20,2020
0 people found
this helpful
In hindsight I would thank my stars to connect me with woodlands when we were searching for tenancy in Redhill and right from signing tenancy agreement till our last day, we never faced even a single issue with Woodlands. Each one of the agents - ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent customer service, great communicati......”

Share on :
Feb 02,2020
Minithumbup
claim your profile
Mike
By: 'Laura'
Feb 02,2020
0 people found
this helpful
Excellent customer service, great communication throughout. We were kept updated. We sold and bought through Woodlands and wouldn’t hesitate to do so in the future. We can highly recommend Woodlands in Redhill. Thank you team!...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Liz Young
Feb 03, 2020
View all comments (1)
Thank you for your great review :-) ...

“Excellent service...”

Share on :
Mar 23,2019
Minithumbup
claim your profile
Steve
By: 'Lorna'
Mar 23,2019
0 people found
this helpful
Many thanks to all the team at Redhill branch who made my sale go so smoothly.Such a friendly, professional team. Special thanks to Steve Frank who dealt with my sale.He was professional, efficient, supportive and went the extra mile.All my queries were ...
read full review
Comment on agent fees
Good value
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Understanding...”

Share on :
Nov 22,2018
Minithumbup
claim your profile
Katie
By: 'Sally'
Nov 22,2018
0 people found
this helpful
Katie is the most supportive and understanding letting agent,that I have had the pleasure to meet. She listens when things need to be discussed and goes that extra mile to make sure things get sorted. It goes without saying that she is a great ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Many thanks to all the team at Redhill who made ......”

Share on :
Jan 08,2018
Minithumbup
claim your profile
Mike
By: 'Maggie'
Jan 08,2018
0 people found
this helpful
Many thanks to all the team at Redhill who made the sale of an executors sale go through so smoothly Mike, both Steves Val and Tom all equally professional timely updates were spot on we were extremely impressed with the friendly and very professional service ...
read full review
Comment on agent fees
Fees were good value
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Liz Young
Jan 08, 2018
View all comments (1)
Thank you for your kind review. ...

“I sold my first property with woodlands many years ago ......”

Share on :
Apr 05,2017
Minithumbup
By: 'Gina'
Apr 05,2017
0 people found
this helpful
I sold my first property with woodlands many years ago and now have sold my present property with them. all the staff are very professional they kept me up today with information on my sale from start to finish. I highly recommend woodlands for selling ...
read full review
Comment on agent fees
Very fair selling fees
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Liz Young
Apr 05, 2017
View all comments (1)
Thank you for the great review Gina :-) ...

“We bought through Woodlands and 8 years later chose to sell ......”

Share on :
Jan 06,2017
Minithumbup
By: 'Kirsty'
Jan 06,2017
0 people found
this helpful
We bought through Woodlands and 8 years later chose to sell through them, so we have experienced both aspects of working with this great team. They are very down to earth people, excellent communication and a real commitment to our sale. I will continue to recommend ...
read full review
Comment on agent fees
The best we were offered!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Liz Young
Jan 06, 2017
View all comments (1)
Thank you so much for your review :-) ...

“Excellent all round service from Dave and Steve – always returned ......”

Share on :
Dec 23,2016
Minithumbup
By: 'Michael'
Dec 23,2016
0 people found
this helpful
Excellent all round service from Dave and Steve – always returned calls and helpful at all times. Definitely value for money...
read full review
Comment on agent fees
Excellent value for money
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Liz Young
Dec 23, 2016
View all comments (1)
Thank you very much for your kind comments ...

“Tom Cosens and Sam Arnold were extremely professional in their ......”

Share on :
Nov 27,2014
Minithumbup
By: 'Paul'
Nov 27,2014
1 people found
this helpful
Tom Cosens and Sam Arnold were extremely professional in their manner , their responsiveness, and proactively providing regular feedback on progress. They managed to rent out my property very quickly after another local Agent had tried for several weeks, unsuccessfully. I would highly recommend them to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm a landlord and have used Woodlands as my letting ......”

Share on :
Nov 20,2014
Minithumbup
By: 'Helen'
Nov 20,2014
1 people found
this helpful
I'm a landlord and have used Woodlands as my letting agent for more than 15 years During that time they have always been reliable, transparent and honest and exceptionally easy to deal with. They answer all emails and calls quickly and always go the extra mile. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Had an awful first experience with another agent at another ......”

Share on :
Nov 19,2014
Minithumbup
By: 'Tracey'
Nov 19,2014
1 people found
this helpful
Had an awful first experience with another agent at another property. Bought this through Woodlands, first tenants were brilliant and moved in within 6 days of completing the purchase. Just had a changeover of tenants with no void period. Very helpful and efficient and quick to ...
read full review
Comment on agent fees
Fees are fair and Tom was happy to negotiate
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tom & the team at Woodlands took over the rental & full ......”

Share on :
Nov 02,2014
Minithumbup
By: 'Janet'
Nov 02,2014
1 people found
this helpful
Tom & the team at Woodlands took over the rental & full management of my property over 3 yrs age, after I had a very bad experience with another estate agent based in Redhill. All my dealings with Woodlands have been extremely positive and I would 100% recommend anyone ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Good service, prompt responses to emails and questions and kept ......”

Share on :
Oct 24,2014
Minithumbup
By: 'RFSmith'
Oct 24,2014
1 people found
this helpful
Good service, prompt responses to emails and questions and kept me updated during the process. Fees quite expensive but not unusual for the area....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service from Woodlands. They made our move very easy ......”

Share on :
Oct 06,2014
Minithumbup
By: 'Katie'
Oct 06,2014
1 people found
this helpful
Great service from Woodlands. They made our move very easy and quick without any hassle. All questions were answered promptly and there was always someone to get in touch with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Chris

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 12/04/2024, 10:38 AM by Liz Young
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:38 AM 12/04/2024 by Liz Young

Awards won by Woodlands Estate Agents, Redhill RH1 1QH



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn