Walsall, WS1
3.7/5, 12 reviews
67% recommended
50% sales valuation accuracy
75% sales fee satisfaction
50% lettings valuation accuracy
80% lettings fee satisfaction

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“Even when they are told be th TDS to issue ......”

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Oct 16,2015
Minithumbdown
By: 'Suzanne'
Oct 16,2015
1 people found
this helpful
Even when they are told be th TDS to issue a deposit to the landlord they don't. The hold onto it until you chase and then make up useless excuses as to why they have not done it. Even then the accounts department then sit on it for another week. I would never recomended them as it is one excuse after another they never return calls and try there hardest not to return money that is yours. Disgusting way to treat people.
What agent could do to change your mind?
Someone at connells needs to take control of a situation and think about the customer
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Latest Reviews

View all Reviews 12
11th Dec 2024
reviewed by 'Rizwan'
“Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout ......”
1st May 2024
reviewed by 'Jamie'
“Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed ......”
18th Jan 2024
reviewed by 'Mohammed'
“I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. ......”
19th Jul 2023
reviewed by 'Stefan'
“Unprofessional, liars, untransparent, unworthy of trust, profitors, non ethical, etc...”
8th Dec 2020
reviewed by 'Mr'
“Absolutely delighted with the professionalism by Tam an asset to the company . I Will definitely recommend Connells. Ask for Tam ......”
22nd Feb 2019
reviewed by 'Terri'
“Excellent service by ellie always there when I have a problem couldn't fault her this is the 1st time me ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
57-59 Bridge Street
Walsall
West Midlands
WS1 1JQ
01922 721 000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 75% £190,000 £190,000
Lettings 50% 80% £495 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 3 0 1 1 2 0 1 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Dan Flowers has been incredibly helpful in se......”

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Dec 11,2024
Minithumbup
By: 'Rizwan'
Dec 11,2024
0 people found
this helpful
Dan Flowers has been incredibly helpful in securing a great mortgage for me. His expertise and dedication were evident throughout the entire process of securing a mortgage for a property I was interested in. Dan was thorough, professional, and showed genuine care that made the ...
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“Neelam sharma has been great throughout my pr......”

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May 01,2024
Minithumbup
By: 'Jamie'
May 01,2024
0 people found
this helpful
Neelam sharma has been great throughout my process always there to help amd gave great advice on everything I needed to know. I would 100% recommend neelam to anyone who is going for a mortage....
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“Neelam Sharma...”

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Jan 18,2024
Minithumbup
By: 'Mohammed'
Jan 18,2024
0 people found
this helpful
I am delighted to express my sincere appreciation for the outstanding service provided by Neelam during my recent home-buying experience. Neelam demonstrated an exceptional level of expertise, commitment, and professionalism that truly set her apart in the industry. From our initial consultation to the mortgage ...
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“Unprofessional, liars, untransparent, unworth......”

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Jul 19,2023
Minithumbdown
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Charlotte
By: 'Stefan'
Jul 19,2023
0 people found
this helpful
Unprofessional, liars, untransparent, unworthy of trust, profitors, non ethical, etc...
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“Absolutely delighted with the professionalism......”

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Dec 08,2020
Minithumbup
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Tamina
By: 'Mr'
Dec 08,2020
0 people found
this helpful
Absolutely delighted with the professionalism by Tam an asset to the company . I Will definitely recommend Connells. Ask for Tam very nice and helpful .....
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“Property...”

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Feb 22,2019
Minithumbup
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Ellie
By: 'Terri'
Feb 22,2019
0 people found
this helpful
Excellent service by ellie always there when I have a problem couldn't fault her this is the 1st time me and my partner have ever done this and she has been very helpful through it all....
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Comment on agent fees
Good
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“Very Helpful & efficient...”

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Jan 30,2019
Minithumbup
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Ellie
By: 'Fantastic'
Jan 30,2019
0 people found
this helpful
Ellie made moving home so easy and stress free! She kept us updated every step of the way and explained everything to myself and my husband in great deal. Connells overall did all the hard work for us which was great as we were juggling ...
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Comment on agent fees
Fees were more than any other agent, on average £200. Connells charge £450 but they negotiated the deposit with the landlord who brought it down for us.
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“Excellent Customer Service...”

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Aug 06,2018
Minithumbup
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SallyAnne
By: 'Larbi'
Aug 06,2018
0 people found
this helpful
I'd like to say a BIG thank you to the staff at the Walsall Branch. Everyone was very professional in their approach, Extremely helpful and always polite & pleasant . SallyAnne West worked tirelessly, always looked smart , beautifull, cheerful and , full of Passion & desire to get the ...
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Comment on agent fees
Very reasonable , Goo3
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“This is the most unprofessional and appalling service I have ......”

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Dec 13,2016
Minithumbdown
By: 'flooded'
Dec 13,2016
1 people found
this helpful
This is the most unprofessional and appalling service I have ever received - The complaint I have with this company is so bad that we have exhausted their complaints procedure and are now at the ombudsman stage, along with Environmental health, Trading standards and having ...
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“Very supportive and reliable Lettings Negotiator. Always encouraging even when ......”

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Oct 01,2016
Minithumbup
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Charlotte
By: 'Z'
Oct 01,2016
1 people found
this helpful
Very supportive and reliable Lettings Negotiator. Always encouraging even when things are not looking positive. Keep up the hard work👌🏾👌🏾👌🏾...
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Comment on agent fees
Good
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“Even when they are told be th TDS to issue ......”

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Oct 16,2015
Minithumbdown
By: 'Suzanne'
Oct 16,2015
1 people found
this helpful
Even when they are told be th TDS to issue a deposit to the landlord they don't. The hold onto it until you chase and then make up useless excuses as to why they have not done it. Even then the accounts department then sit ...
read full review
What agent could do to change your mind?
Someone at connells needs to take control of a situation and think about the customer
Attached Filesnbsp;
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“The service and customer care from Walsall branch of Connells ......”

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Jan 17,2013
Minithumbdown
By: 'Steve'
Jan 17,2013
6 people found
this helpful
The service and customer care from Walsall branch of Connells I found to be very below par. On pointing out their shortcomings didn't even offer an apology. 1) I was badly advised as to the value of the property I was selling. 2) I was mislead in ...
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By: Nicole
Mar 12, 2013
View all comments (1)
Sounds to me that your house was overpriced. You say you we're misled on the price but in another sentence say you wanted offers over?? Every estate agent in the land wants to sell your house, that's how they make a living, the fact that this branch was still booking viewings to the end shows that yet were doing they're job correctly. On another note surely if you were selling a house with an estate agent, wouldn't you go meet the team and maybe ask them all to visit your property so they could ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Connells, Walsall WS1 1JQ



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