100% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Sep 07,2017
Sep 07,2017
13
people found
this helpful
this helpful
I have dealt with some crappy companies in my 40 years of life but never have I dealt with a bunch of jokers like Pattinson's! Trying to rent a property locally and the attitude of the staff at the Ashington branch is appalling, they are sarcastic, cheeky and generally obnoxious, they lie deliberately to you to get you to sign up or shut up, they accuse you of causing trouble and holding things up when they and their sidekick company (Letalliance) are the ones that are inefficient and badly managed... We are now in the position of being homeless after our prospective landlord has pulled out due to the length of time it has taken (nearly 4 months) to arrange a simple let.
Comment on agent fees
Expensive for the poor service offered
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Latest Reviews
5th Feb 2024
reviewed by 'Graham'
10th Jun 2021
reviewed by 'Helen'
17th Dec 2019
reviewed by 'Steven'
3rd Oct 2018
reviewed by 'Phyl'
2nd Nov 2017
reviewed by 'Very'
Opening Hours
Address
Pattinson Estate Agents
95 Station Road
Ashington
Northumberland
NE63 8RS
0845 1461581
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 33% | £32,500 | £195,000 |
| Lettings | 100% | 50% | £450 | £520 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 2 | 3 | 1 | 1 | 0 | 4 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 05,2024
Feb 05,2024
0
people found
this helpful
this helpful
Awful company, don't trust them to buy through. Had an offer Accepted by vendors but they pressed them weeks down the line to take another viewing after we were all sale agreed and now we've been gazumped. Don't use this company to buy from. Lost £600 ...
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Jun 10,2021
Jun 10,2021
3
people found
this helpful
this helpful
If I could have rated them Zero stars I would have.
Incompetent does not come close, they are only interested in listing your property.
Communication is appalling, for the fees they charge they need to improve on how they deal with emails, calling customers when ...
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Dec 17,2019
Dec 17,2019
2
people found
this helpful
this helpful
Be very careful buying from these Estate agents, their fees are exorbitant and the service is terrible, they omit to inform you of important information...
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Oct 03,2018
Oct 03,2018
0
people found
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Having been through the worst buying of a house ever due to Solicitors being both negligent and dead slow and stop. The Pattinsons office kept their cool somehow had time to chat. Even when things really did seem to be falling apart still had a ...
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Aug 03,2018
Aug 03,2018
0
people found
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Had our property marketed for rent within 15 minutes...yes 15 minutes and unbelievably organised 12 viewings within 24 hours!
I was absolutely rushed off my feet all the next day showing people round my house!
So impressed!
Really helpful and easy to talk to!
Highly recommend!...
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Comment on agent fees
Very reasonable!..good!
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Nov 02,2017
Nov 02,2017
8
people found
this helpful
this helpful
I wanted to put a house up for auction and Pattinsons valued it at £125,000-£130.00 as did two other agents. Within four days before the house had gone to auction I was told (by the auction staff) I had an offer of £80,000 and I was ...
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Comment on agent fees
Bad
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Nov 13, 2017
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(1)
Yes my experience with this company has been really bad too. I was mislead into believing my house would go to auction,
Maria stated I was too late for the September auction but would be OK for the October auction.
Well roll on 12th December and I am free of this company.
The online auction is an absolute joke, if somebody offers the price you have to accept it, fees are around £4000 more than selling normally.
Do not sign up for the auction beware - I was conned.
Keith Pattinson hang ...
Sep 07,2017
Sep 07,2017
13
people found
this helpful
this helpful
I have dealt with some crappy companies in my 40 years of life but never have I dealt with a bunch of jokers like Pattinson's! Trying to rent a property locally and the attitude of the staff at the Ashington branch is appalling, they are sarcastic, ...
read full review
read full review
Comment on agent fees
Expensive for the poor service offered
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Dec 08, 2017
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(1)
Dear Benjamin,
I am sorry that you are unhappy about the service you have received from the Ashington Office, if you could contact us directly we will look into this matter. As we have not worked with Let Alliance for a over a year, I am assuming that this is not relating to a recent rental? ...
Mar 04,2014
Mar 04,2014
0
people found
this helpful
this helpful
I sold & bought a repossessed property with ashington branch & they were excellent !!
Very helpful & I got the price I wanted for my property ....
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Mar 04,2014
Mar 04,2014
0
people found
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I sold & bought a repossessed property with ashington branch & they were excellent !!
Very helpful & I got the price I wanted for my property ....
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Jan 18,2013
Jan 18,2013
9
people found
this helpful
this helpful
Sold our house through them last year. To be brief, rude staff, numerous unreturned phone calls, complaints never passed onto head office, resulting in abusive phone calls from head office. They TWICE! tried to ruin our house sale by trying to get our buyer to ...
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Feb 26,2011
Feb 26,2011
5
people found
this helpful
this helpful
As a first time buyer I approached many estate agents to find a property. Pattinsons went out of their way to help, however, they pointed me in the direction of a property up for auction and ensured me I could buy it as a normal ...
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Mar 05, 2011
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Please see my comments above.I am Keith Pattinson.and you can contact me on 07770602155.....or by e-mail [email protected] ...
Jan 04,2008
Jan 04,2008
2
people found
this helpful
this helpful
My house sale has been a shambles from beginning to end. So far it's taken 6 months and we still don't have a moving date. A little excessive to say there is a very small chain!!!! ...
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May 11, 2011
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An agent is just there to arrange viewings and qualify offers and track progress. The solicitors and you would have all had a particulars of sale letter saying who the buyer is and at what price etc and this is where your chosen solicitor or conveyancer has to take over. Of course the person at the bottom of a chain has to sell and complete first for their money to hit the next persons bank account and so it passes up the chain. It is impossible to give a firm completion date as one tiny glit ...
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Complaints Procedure
No procedure available.
I am sorry that you are unhappy about the service you have received from the Ashington Office, if you could contact us directly we will look into this matter. As we have not worked with Let Alliance for a over a year, I am assuming that this is not relating to a recent rental?