4 Star Review
Jun 13,2018
By:
'Vonbob'
Jun 13,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG3
Sales (as a Vendor)
Postcode: NG3
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More than happy with the service we've received from Kerry & the team at express estate agency, Kerry kept us informed from the start, very helpful over the phone &I also face to face. Keep up the good work & thank you...
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Comment on agent fees
A reasonable fee for a job well done
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1 Star Review
Mar 30,2018
By:
'Matt'
Mar 30,2018
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: AB12
Lettings (Prospective customer)
Postcode: AB12
2
people found
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I have been trying for 4 days to get someone to respond to my request to view a property. WOW...I am so glad I'm not a land owner using this company to help me sell/rent a property. I do wonder how the owner of ...
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Comment on agent fees
N/A
2
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“I rented via Express Letting Agency for 2.5 years. Their service ......”
4 Star Review
Jul 12,2017
By:
'Daniel'
Jul 12,2017
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: ML5
Lettings (as a Tenant)
Rent PCM: £550
Postcode: ML5
0
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I rented via Express Letting Agency for 2.5 years. Their service was great and their attempts to get through to the landlord were very much appreciated. everything that was within their reach they did well.
My landlord, on the other hand, was terrible. This is something ...
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Comment on agent fees
I was not impacted by this agent's fees.
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“Jessica has been brilliantly efficient and super helpful throughout our ......”
5 Star Review
Oct 12,2016
By:
'Laura'
Oct 12,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S44
Lettings (as a Landlord)
Postcode: S44
0
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Jessica has been brilliantly efficient and super helpful throughout our letting time. We have felt very well looked after and everything went super smoothly. Jessica has a wonderful personal touch combined with a very professional approach. Thank you Jess...
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Comment on agent fees
But steep as my tenant always called me to do jobs ...my fault though first time landlord!
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“express agency via Lydia Conway have been incredibly helpful in ......”
5 Star Review
Jul 26,2016
By:
'Rhoda'
Jul 26,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S818
Lettings (as a Landlord)
Postcode: S818
0
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express agency via Lydia Conway have been incredibly helpful in dealing with my property to rent . Her manner is extremely friendly and informative without the off putttng " hard sell " one expects from such agencies. I think she could sell snow to the Eskimos !
Furthermore, she ...
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Comment on agent fees
seem competitive and acceptable
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“Very friendly, very professional with a quick line up of ......”
5 Star Review
Apr 04,2016
By:
'Royboy161161'
Apr 04,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CF81
Lettings (as a Landlord)
Postcode: CF81
0
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Very friendly, very professional with a quick line up of potential tenants, constructive feedback throughout the process resulting in tenants moving in very shortly.
I couldn't be happier with the service and recommend them highly....
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“Recently rented my house out in St Helens. Great service ......”
5 Star Review
Mar 14,2016
By:
'matthew'
Mar 14,2016
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: WA10
Lettings (as a Landlord)
Rent PCM: £625
Postcode: WA10
0
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Recently rented my house out in St Helens. Great service from start to finish. Lauren was fantastic from start to finish. Would highly recommend....
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Comment on agent fees
Very good value
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“Very pleasant and easy to deal with. Quite quick at ......”
5 Star Review
Mar 07,2016
By:
'Amanda'
Mar 07,2016
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: CA25
Lettings (as a Tenant)
Rent PCM: £425
Postcode: CA25
0
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Very pleasant and easy to deal with. Quite quick at working things out & priced quite cheaply compared to other estate agents...
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Comment on agent fees
Good
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“The team have been average with the letting, they have ......”
3 Star Review
Dec 21,2015
By:
'DB22'
Dec 21,2015
Services: Lettings (as a Landlord)
Rent PCM: £500
Would you recommend?: Yes
Postcode: S65
Lettings (as a Landlord)
Rent PCM: £500
Postcode: S65
0
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The team have been average with the letting, they have been helpful with my current tenant however as a first time landlord i found the process slow and awaiting information a lot of the time. The team are lovely to talk to, helpful when needed ...
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Comment on agent fees
Agent wanted me to reduce rent a few times and i refused and stood my ground at the same prices in my area, house is now let at the price it should be...
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“Lauren did everything she said she would do, She kept ......”
5 Star Review
Dec 14,2015
By:
'Roden'
Dec 14,2015
Services: Lettings (as a Landlord)
Rent PCM: £390
Would you recommend?: Yes
Postcode: S72
Lettings (as a Landlord)
Rent PCM: £390
Postcode: S72
0
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Lauren did everything she said she would do, She kept me informed at each stage and was always friendly and helpful....
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“I felt Natasha and Jess were absolutely determined to get ......”
5 Star Review
Nov 06,2015
By:
'Khan'
Nov 06,2015
Services: Lettings (as a Landlord)
Rent PCM: £700
Would you recommend?: Yes
Postcode: DN17
Lettings (as a Landlord)
Rent PCM: £700
Postcode: DN17
0
people found
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I felt Natasha and Jess were absolutely determined to get me a tenant and in the end found several suitable tenants.
Both demonstrated great professionalism and were always happy to discuss any concerns. Overall a great service !...
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“Express did what was best for me at the time. ......”
5 Star Review
Oct 28,2015
By:
'Misstash'
Oct 28,2015
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: CV3
Lettings (as a Landlord)
Rent PCM: £550
Postcode: CV3
0
people found
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Express did what was best for me at the time. They duel listed my flat as rent while another listed the sale.
I would never have thought of this alone. Turns out it was brilliant!
I had little time and my sale would be small ...
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Comment on agent fees
The rental fees are reasonable and there is nothing up front. No rent no fees so they work hard for you!
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“I found that Lauren was very professional and efficient at ......”
4 Star Review
Oct 14,2015
By:
'Deborah'
Oct 14,2015
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: NG4
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NG4
0
people found
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I found that Lauren was very professional and efficient at her job and very approachable.
Any queries that I had were dealt with efficiently and promptly.
Whenever I needed tenants, the company made sure there was always someone available and arranged viewings at mutually agreed ...
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“I found the experience of dealing with this letting agency, ......”
5 Star Review
Oct 09,2015
By:
'Ray'
Oct 09,2015
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: NE28
Lettings (as a Tenant)
Rent PCM: £700
Postcode: NE28
0
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I found the experience of dealing with this letting agency, very professional,friendly,and informative.
The members of staff with whom I had contact with were very friendly and helpful, l would not hesitate to recommend to prospective clients....
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“Development areas - Communication can potentially be a lot better ......”
3 Star Review
Aug 04,2015
By:
'Mr'
Aug 04,2015
Services: Lettings (as a Landlord)
Rent PCM: £480
Would you recommend?: Yes
Postcode: BD4
Lettings (as a Landlord)
Rent PCM: £480
Postcode: BD4
0
people found
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Development areas - Communication can potentially be a lot better if the agents spoke to the landlord rather than landlords chasing them for all updates. This adds the personal touch and provides better customer experience. We have not yet recieved copy of our rental agreement. ...
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“Jessica and Lauren could not have been more helpful, swift ......”
5 Star Review
Jul 16,2015
By:
'Maddocks'
Jul 16,2015
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: EX16
Lettings (as a Landlord)
Rent PCM: £650
Postcode: EX16
0
people found
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Jessica and Lauren could not have been more helpful, swift and accommodating in securing a new tenant for our buy-to-let property. They were always polite and positive and dealt with any of our queries swiftly. I wouldn't hesitate to recommend Express Letting Agency....
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“I am a Landlord and was very impressed by the ......”
5 Star Review
Jul 03,2015
By:
'Tony'
Jul 03,2015
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: Yes
Postcode: S43
Lettings (as a Landlord)
Rent PCM: £600
Postcode: S43
0
people found
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I am a Landlord and was very impressed by the way Lauren Webster dealt with the system of renting my property. I rang her a number of times for advice etc and nothing was too much trouble getting back to me with answers in super ...
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“Lauren has been very helpful constantly in touch keeping me ......”
5 Star Review
Jul 02,2015
By:
'Gareth'
Jul 02,2015
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: WA2
Lettings (as a Landlord)
Rent PCM: £550
Postcode: WA2
0
people found
this helpful
Lauren has been very helpful constantly in touch keeping me informed of everything that is happening. She is very polite and easy to understand, top employee. As I'm new to being a landlord it as been a massive help and will definitely recommend your company ...
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“Lauren and Natasha were very helpful in putting our property ......”
5 Star Review
Jul 01,2015
By:
'Sylvia'
Jul 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: DN3
Lettings (as a Landlord)
Rent PCM: £750
Postcode: DN3
0
people found
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Lauren and Natasha were very helpful in putting our property up for rent and getting us tenants very quickly.Both were very helpful when I asked any questions and responded very quickly. Would recommend them to anybody wanting to rent out a property ....
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“I found ALL the staff really helpful when dealing with ......”
5 Star Review
Jun 03,2015
By:
'Norma'
Jun 03,2015
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: CH43
Lettings (as a Landlord)
Rent PCM: £650
Postcode: CH43
1
people found
this helpful
I found ALL the staff really helpful when dealing with the renting of our property. They gave help each step of the way , after avertising for rental for two weeks they found a tenant for us. Express Letting Agency have given me piece of mind ...
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1
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“Both Natasha and Lauren provided an excellent service, we have ......”
5 Star Review
Jun 03,2015
By:
'J'
Jun 03,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: LS26
Lettings (as a Landlord)
Rent PCM: £850
Postcode: LS26
1
people found
this helpful
Both Natasha and Lauren provided an excellent service, we have been impressed by the professionalism, speed of response and feeling that we are in a safe pair of hands. They are both a credit to Express!...
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“I found Lauren extremely professional and helpful during the whole ......”
5 Star Review
May 19,2015
By:
'Louise'
May 19,2015
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: GL16
Lettings (as a Tenant)
Rent PCM: £575
Postcode: GL16
0
people found
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I found Lauren extremely professional and helpful during the whole process of my application. Lauren was very helpful and I wouldn't hesitate to use this company in the future....
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“Lauren has been helpful, reponds quickly to my questions or ......”
4 Star Review
Apr 16,2015
By:
'Victoria'
Apr 16,2015
Services: Lettings (as a Landlord)
Rent PCM: £425
Would you recommend?: Yes
Postcode: PA3
Lettings (as a Landlord)
Rent PCM: £425
Postcode: PA3
0
people found
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Lauren has been helpful, reponds quickly to my questions or queries and conducts herself in a friendly and professional manner....
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“Lauren is a committed professional who thoroughly engaged with my ......”
5 Star Review
Apr 15,2015
By:
'Suzanne'
Apr 15,2015
Services: Lettings (as a Landlord)
Rent PCM: £350
Would you recommend?: Yes
Postcode: ML12
Lettings (as a Landlord)
Rent PCM: £350
Postcode: ML12
0
people found
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Lauren is a committed professional who thoroughly engaged with my tenancy every step of the way. I would not hesitate to work with her in the future ....
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“Lauren was extremely helpful, she was always there when we ......”
5 Star Review
Apr 15,2015
By:
'Leanne'
Apr 15,2015
Services: Lettings (as a Tenant)
Rent PCM: £350
Would you recommend?: Yes
Postcode: ML12
Lettings (as a Tenant)
Rent PCM: £350
Postcode: ML12
0
people found
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Lauren was extremely helpful, she was always there when we needed her for anything big or small, she was always very happy and an amazing estate agent. I would 100% use express lettings because if yhe excellent service I was given the first time....
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“Express agency- gave us clear information of what they provided,......”
5 Star Review
Mar 01,2015
By:
'Jackie'
Mar 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: ST16
Lettings (as a Landlord)
Rent PCM: £525
Postcode: ST16
0
people found
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Express agency
- gave us clear information of what they provided,
-explained their costs fully
-gave us a time scale
-showed excellent communication skills during the process
-were a pleasure to deal with
All in all an excellent service....
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“I would like to thank natasha and Lauren for a ......”
5 Star Review
Feb 28,2015
By:
'laila'
Feb 28,2015
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: M11
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M11
0
people found
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I would like to thank natasha and Lauren for a very efficient transaction.
Everything was completed quickly which I am very grateful for.
Communication was frequent and good....
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Comment on agent fees
I do think the renewal tenancy fees are expensive
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“Despite the difficulties in getting references etc sorted (it was ......”
4 Star Review
Jan 22,2015
By:
'Fran'
Jan 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: LL57
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LL57
0
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Despite the difficulties in getting references etc sorted (it was Christmas!) Lauren helped ensure that the move was dealt with efficiently, ensuring that I could get settled as I started my new job. Although there were a few initial issues (cooker broken etc) these complaints ...
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“Natasha found me a new tenant fairly quickly and kept ......”
4 Star Review
Jan 21,2015
By:
'Natasha'
Jan 21,2015
Services: Lettings (as a Landlord)
Rent PCM: £775
Would you recommend?: Yes
Postcode: CB23
Lettings (as a Landlord)
Rent PCM: £775
Postcode: CB23
1
people found
this helpful
Natasha found me a new tenant fairly quickly and kept me updated.She is friendly and good to work with....
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“Natasha was very supportive of my requirement and the urgency ......”
5 Star Review
Jan 15,2015
By:
'Ursula'
Jan 15,2015
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: NP8
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NP8
1
people found
this helpful
Natasha was very supportive of my requirement and the urgency to get a property for me and my dog in order to start a new job and be in for Christmas. She helped me through the papers and worked at speed to get me in ...
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