100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
40% lettings fee satisfaction
Dec 11,2011
Dec 11,2011
7
people found
this helpful
this helpful
I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline.
How so ? - Last year i was left with a leak over christmas which they did not identify when they checked out the tenant.
The leak resulted in having to have a hall floor rebuilt.
This year - another leak .. no warning and wait for this - an invalid tenancy.
Dont use them - take my advice, manage your property youself it will save you money.
The current set of staff are not up to scratch.
How so ? - Last year i was left with a leak over christmas which they did not identify when they checked out the tenant.
The leak resulted in having to have a hall floor rebuilt.
This year - another leak .. no warning and wait for this - an invalid tenancy.
Dont use them - take my advice, manage your property youself it will save you money.
The current set of staff are not up to scratch.
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Latest Reviews
7th Jul 2017
reviewed by 'Victoria'
25th Oct 2016
reviewed by 'Ben'
26th Apr 2015
reviewed by 'HV'
24th Nov 2014
reviewed by 'LT'
13th Jun 2014
reviewed by 'Calanthe'
Opening Hours
Address
Satchells
Station Place
Letchworth
Hertfordshire
SG6 3AQ
01462 480077
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £550,000 | £550,000 |
| Lettings | 0% | 40% | £550 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 11,2020
Feb 11,2020
0
people found
this helpful
this helpful
Sold in Letchworth through Satchells.
Messed about for 12 months with previous agents who were next to useless,
Satchells were brilliant, they marketed the property in a new and refreshing manner, kept us informed through the whole process and secured us a sale at the asking ...
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Jul 07,2017
Jul 07,2017
5
people found
this helpful
this helpful
Employed by me as non-local landlord for full property management for 3 years – steadily deteriorated over that time.
They do whatever makes their life easier, including fibbing to or pressuring landlord and/or tenant.
Provided over-priced quotes from contractors, and balk when questioned.
Do not give ...
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Comment on agent fees
Cheaper available for better service
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Oct 25,2016
Oct 25,2016
6
people found
this helpful
this helpful
The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property ,The agent did not even bother to acknowledge the offer I made. I phoned two days later and the gentleman said oh, a better offer was accepted. Did ...
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Apr 26,2015
Apr 26,2015
8
people found
this helpful
this helpful
We rented a house from Satchells, Letchworth and would like to highlight that they are one of the most arrogant and unprofessional agents that I have ever dealt with. We have a 3 month baby and the fridge in the kitchen broke down. The ignored all ...
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Nov 24,2014
Nov 24,2014
8
people found
this helpful
this helpful
Me and my sister rented a property with them. All dealings were done online, having to print out our own paperwork to take into store to sign. Our check in was done before we entered property so many problems were overlooked. our front door lock ...
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What agent could do to change your mind?
nothing, the service the offer is minimal and unproffesionalAttached Filesnbsp;
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Jun 13,2014
Jun 13,2014
5
people found
this helpful
this helpful
Stay away from this agency. They are not helpful at all, they are only interested in money. The worst thing they did to me was at the end of tenancy - they were trying to blame me for damage that was already there when I ...
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Dec 11,2011
Dec 11,2011
7
people found
this helpful
this helpful
I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline.
How so ? - Last year i was left with a leak over christmas which they did not ...
read full review
read full review
Was this helpful?
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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