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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 775 Reviews
97% Recommended
100% sales valuation accuracy
95% letting valuation accuracy
100% sales fee satisfaction
94% letting fee satisfaction
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By : 'Sandra'
Services : Letting(As a Owner)
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : N7
I am a first time land lord and I was a little apprehensive about the process. However, Bhavik Patel and the Finsbury Park office have been exemplary in their service and professionalism throughout the entire process (from valuation, instruction, viewings, tenant selection, part furnishing to contract). All questions were patiently and promptly answered and clearly explained. Based on my individual experience at the Finsbury Park office, I would recommend Ludlow Thompson to any prospective landlord and especially Bhavik and his team.
Not the highest received but the most realistic in my opinion.
Not the highest received but the most realistic in my opinion.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £150,500 | £4,500,000 |
| Lettings | 95% | 94% | £288 | £3,500 |
ludlowthompson
8 Blackstock Road, London, Greater London
N4 2DL
020 7704 5777, 020 7704 5788
No Branch Video found...
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 3/9/2016, 11:10:58 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Nicola
By : 'Alex'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : N15
Nicola Dawkins was EXCELLENT. Would work with her again. Thank you too Nadia. Top... Read Full Review
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By : 'Sadia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
I will really appreciate that Rayhan is really friendly and helpful really good customer service. During view the property he explained really... Read Full Review
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By : 'Katie'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : N5
They have been absolutely awful during the whole 2.5 years of renting a flat in canonbury. They never got back to us about anything and couldn't resolve the deposit dispute - we had to do it ourselves by emailing the landlord. Never rent with these people ever: they are so unresponsive and... Read Full Review
By : Customer Services
Aug 19, 2021Dear Katie, thank you for your review we are sorry hear about your experience and would like to investigate further. please could you email [email protected] with the property ...
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By : 'Sarndra'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : N4
The ceiling in our lounge fell through due to a bathroom leak that went unfixed for six weeks. We then had to live with a damp gaping open ceiling in the living room for a further 3 weeks before this was fixed. This was all with a newborn baby in the house. We had regularly contacted Ludlow... Read Full Review
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By : 'C'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N7
I had a viewing with Chris the other day and I was impressed of how helpful, professional and efficient he was with any questions we had regarding the property. He had patience and understanding towards us. He made the whole process easier and better for... Read Full Review
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By : 'A'
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : Yes
Postcode : N4
Alex Vine was excellent, went the extra mile time and time again bringing my flat to a successful sale. I would thoroughly recommend him to look after you and selling your... Read Full Review
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By : 'Violet'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : N5
Very worthy Praise to the guys at Ludlow Thompson for selling my property in a challenging climate. I had been listed with another agent for a few mts with no results. Alex Vine contacted me & persuaded me to list my property with them (best thing I did) I had great property pics taken,... Read Full Review
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By : 'George'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : N4
Chris and John are true professionals who are honest and trustworthy. They've been quick to respond and great at explaining the process, would definitely... Read Full Review
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By : 'Lizzie'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : N4
When myself and my boyfriend decided to move, we looked in the Finsbury Park area and immediately came across a property that was being let through Ludlow Thompson. We called up and were able to arrange a viewing for the same day. Both Chris and Josh were friendly, informative and clear with us... Read Full Review
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By : 'Herbert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N16
Dealt with Craig and Alex for our flat sale in Stoke Newington and they were excellent. Gave us the right advise, found us great buyers and managed the whole process from start to finish. They also recommended us to use the Partnership which were also great to deal... Read Full Review
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By : 'Michele'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N4
Dealing with Ludlowthompson Finsbury Park agency has been excellent all round. The team showed dedication, enthusiasm and total commitment to provide us with excellent and efficient service throughout. From the time of the first visit to the property to completion date, all went pretty smoothly. We ... Read Full Review
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By : 'Bernard'
Services : Sales( As a Vendor )
Sold price : £325
Would you recommend ? : Yes
Postcode : N8
Craig has been an Ace sales agent in my experience. I was initially a little sceptical about both Ludlowthompson and Carig as well but Craig very quickly proved me wrong by his professionalism and attention to detail. I have no hesitation, indeed I have pleasure in recommending him to anyone... Read Full Review
Could be a little lower!
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Daniela
By : 'Kev'
Services : Letting( As a Owner )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : N1
Having instructed Ludlow Thompson to re let my flat Daniela picked up the batten & made first contact from which point Daniela has been my point of contact & kept me fully informed at every stage of the process Daniela confirmed that she would let the flat by our mutually agreed time &... Read Full Review
Fees should be lower for returning customers 7 multiple landlords. (I can get a better deal elsewhere)
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By : 'Shannen'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N4
She's always willing to explain extra details I need to know, I find her very helpful and understanding of my situation! Even though I haven't got round to finding a property as of yet I would still love to use Uwana to continue to help me with my search for a new... Read Full Review
The agents fees are really good as well one of the cheapest fees I’ve found!
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By : 'Sam'
Services : Letting( As a Owner )
Sold price : £242
Would you recommend ? : Yes
Postcode : N17
I have had a very professional experience dealing with the sale of my flat. It was a straight forward process and not as hard as I anticipated. I will recommend them to friends and family as my personal experience was great. Thanks... Read Full Review
It would be better if was cheaper
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Daniela
By : 'Enthusiast'
Services : Letting( As a Owner )
Rent PCM : £1995
Would you recommend ? : Yes
Postcode : N4
Manager ( Daniela) was extremely responsive and helpful throughout the letting process. She communicated promptly and positively to any queries, was always well informed and followed up on any request made and actions promised. A pleasure to do business with her... Read Full Review
As expected.
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Daniela
By : 'Damiano'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N5
Uawana and her staff are very kind and responsive to enquiries. I had a good experience dealing with them while looking for a property to... Read Full Review
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By : 'Maria'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : N4
Ludlowthompson, especially Craig and Ayman, have been very helpful throughout the buying process. They were always available to talk and returned calls promptly. Unlike anyone else in the process, they kept the lines of communication open, were reassuring, friendly and maintained a great sense of... Read Full Review
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By : 'tenant'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
We had a good letting process. Things turned out well in the end. Offering process was a bit long and we lost another property while waiting but glad we could get this... Read Full Review
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By : 'Olivia'
Services : Sales( As a Buyer )
Sold price : £617500
Would you recommend ? : Yes
Postcode : N7
We couldn't recommend this company highly enough. Ayman and Craig have supported us throughout the purchase and kept us updated. Ayman is such a pleasure to work with - very reassuring and friendly. He's really gone beyond the call of duty for us. We can't wait to move in to our... Read Full Review