David Daniels
Leyton, London, E10
4.1/5, 52 reviews
75% recommended
83% lettings valuation accuracy
56% lettings fee satisfaction

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“Dealt with John Maasdorp and Daniel Matthews, who appear to ......”

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Oct 06,2015
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David
By: 'disappointed'
Oct 06,2015
1 people found
this helpful
Dealt with John Maasdorp and Daniel Matthews, who appear to be great at their job if the whole point of their job is to mislead tenants. Must have gotten A* in drama in high school, given that they enjoy changing their story so much. False information about the property and explanation of terms in the contract, resulting in my flat mate and I moving into a flat that was not what they had told us. An unorganised office dynamic (perhaps due to not having their story fully straight and not knowing what to say?), when they haven't known how to respond to our complaints they resorted to blaming the landlord for the things they told us, despite the fact that we had no dealings with the landlord until we actually moved in. Not only this, but John was frankly condescending when I questioned why his story had changed, quoting what he had previously said. He then said only this, but John was frankly condescending when I questioned why his story had changed, quoting what he had previously said. He then said "I wasn't there when you were originally told that", at which point I gestured to David Matthews who had given the original misleading information, who ignored my comment by staring at his computer screen and smirking. I'm not sure whether they're incompetent or simply wanted to ensure the contact was signed by being deliberately misleading. Either way, their attitude towards us when we have called them up on their false information has been horrendous
What agent could do to change your mind?
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
Attached Filesnbsp;
Comment on agent fees
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
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Latest Reviews

View all Reviews 52
29th Jan 2021
reviewed by 'Vivek'
“Responsive and great communication. Helped push the deal through and kept me updated throughout the process. Would recommend dealing with ......”
8th Jun 2020
reviewed by 'David'
“Lee Correa my letting agent contact was great in handling my business. His communication skill were good. It was essential ......”
1st Jun 2020
reviewed by 'Dan'
“Deposit vanished over the length of time it took to get anything in motion to be resolved. A previous tenants ......”
19th Feb 2020
reviewed by 'Amy'
“Pretty much everyone I've had dealings with is so nice, and/or very good at their jobs, whether it be ......”
21st Sep 2019
reviewed by 'Derek'
“Positive experience - I have received a very professional service from David Daniels. They are easy to contact and very ......”
30th Aug 2019
reviewed by 'Tim'
“Quick to answer any questions, and kept in contact during each stage of the letting process. A hassle-free experience so ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

David Daniels
218 High Road
Leyton,London
Greater London
E10 5PS
0208 558 8893

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 83% 56% £625 £1,325
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 2 24 9 2 1 1 0 0 1
Areas covered
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Leyton, E10
Stratford, E15

“Responsive and great communication. Helped pu......”

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Jan 29,2021
Minithumbup
By: 'Vivek'
Jan 29,2021
1 people found
this helpful
Responsive and great communication. Helped push the deal through and kept me updated throughout the process. Would recommend dealing with them....
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“Lee Correa my letting agent contact was grea......”

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Jun 08,2020
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Lee Correia
By: 'David'
Jun 08,2020
0 people found
this helpful
Lee Correa my letting agent contact was great in handling my business. His communication skill were good. It was essential to have reliability and trust which lee built extremely well. I look forward to future dealings with him....
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“Avoid - students beware...”

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Jun 01,2020
Minithumbdown
By: 'Dan'
Jun 01,2020
1 people found
this helpful
Deposit vanished over the length of time it took to get anything in motion to be resolved. A previous tenants damage and years of neglect blamed upon ourselves. Cracked flooring, broken mirrors, mould and exposed wires in the unventilated bath room. Fake landlords details were ...
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“Lovely people working here....”

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Feb 19,2020
Minithumbup
By: 'Amy'
Feb 19,2020
0 people found
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Pretty much everyone I've had dealings with is so nice, and/or very good at their jobs, whether it be in-office (first Ellis, now Auste), the bi-monthly inspection (Phil), getting issues resolved with tradespeople (myriad; all great) or what have you. We chose a smaller ...
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“Positive experience - I have received a very professional service ......”

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Sep 21,2019
Minithumbup
By: 'Derek'
Sep 21,2019
0 people found
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Positive experience - I have received a very professional service from David Daniels. They are easy to contact and very responsive. Recommended to anyone wishing to let their property. I would use them again in future if the opportunity arose....
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“David Daniels - Leyton...”

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Aug 30,2019
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Reece
By: 'Tim'
Aug 30,2019
0 people found
this helpful
Quick to answer any questions, and kept in contact during each stage of the letting process. A hassle-free experience so good work....
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“Excellent...”

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May 14,2019
Minithumbup
By: 'Anne'
May 14,2019
0 people found
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The whole team were amazing - nothing was too much trouble. I would highly recommend this branch. Everything was handled very professionally....
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Comment on agent fees
A very competitive price.
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“Extremely helpful...”

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Feb 13,2019
Minithumbup
By: 'Linda'
Feb 13,2019
2 people found
this helpful
I have been very pleased with the good and supportive service from the Leyton branch of David Daniel. Reece Woodhall has been extremely helpful and efficient....
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“Dean was excellent throughout the process. Always responsive and professional. ......”

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Mar 05,2018
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Dean Chambers
By: 'JL'
Mar 05,2018
1 people found
this helpful
Dean was excellent throughout the process. Always responsive and professional. His assessment of the property's value was realistic which enable us to get the sale we wanted in the time frame we wanted....
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“I had a good experience with agency.My agent was ......”

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Feb 25,2018
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David
By: 'Luiz'
Feb 25,2018
0 people found
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I had a good experience with agency. My agent was David Hornsby took all my doubts he was well receptive and communicative, good job....
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Good
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“I found all the staff at David Daniels to be ......”

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Oct 26,2017
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David
By: 'Jo'
Oct 26,2017
1 people found
this helpful
I found all the staff at David Daniels to be very helpful, responsive and communicative. My main contact was David Hornsby, who was a pleasure to work with and his colleague Daniel Matthews was also very helpful in answering queries if David wasn't immediatey available....
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“I fount a property through David's Daniels in Leytonstone. My ......”

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Oct 17,2017
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David
By: 'Megan'
Oct 17,2017
2 people found
this helpful
I fount a property through David's Daniels in Leytonstone. My main point of contact was David Hornsby and he was amazing! He is very professional and polite. I would definitely recommend David Daniels to any one that is looking to rent out a property!...
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Good
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“Best agent I've seen in years, never had trouble dealing ......”

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Mar 15,2017
Minithumbup
By: 'Tadas'
Mar 15,2017
1 people found
this helpful
Best agent I've seen in years, never had trouble dealing with him or agency. 5 stars, brilliant communication, quick response, always there to assist you, friendly and helpful. Trusted agent, would recommend!...
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Good
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“We received excellent service from David Daniels. They have been ......”

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Jun 09,2016
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David
By: 'TOM'
Jun 09,2016
0 people found
this helpful
We received excellent service from David Daniels. They have been friendly, professional, and extremely helpful in ensuring all aspects of our move were carried out as easily as possible. My primary point of contact was John Maasdorp who has been brilliant. I would happily recommend ...
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“the worst agency i have ever seen in my life.......”

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May 27,2016
Minithumbdown
By: 'NEVER'
May 27,2016
0 people found
this helpful
the worst agency i have ever seen in my life. They promised us a lot of things and at the end we had to beg to have our deposit back as nothing they said happened. they changed the moving date twice and at the end ...
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Comment on agent fees
they asked us 324‚£ for referencing by saying that they needed to pay an agency, but when i have called the agency they could not find our records..........very strange......
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By: Branch Manager
Jun 03, 2016
View all comments (1)
Dear *, As explained to you, the current tenants' future property was delayed and they were unable to move out on the original agreed date. You were offered an alternative move in date. When you requested to have your deposit back it was returned to you, in full, within 3 working days. It's an unfortunate circumstance which was nobody's fault. ...

“As day one,we had several problems,like lying about ......”

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Nov 13,2015
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Ciar
By: 'Thms'
Nov 13,2015
2 people found
this helpful
As day one,we had several problems,like lying about the condition of the house. They forgot to mention that the house was seriously rat-infected. Ciar is the most arrogant accountant I have ever met. John is amusing,when hes got no idea,what to ...
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“As a new landlord I used David Daniels as they ......”

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Nov 12,2015
Minithumbup
By: 'Sylvia'
Nov 12,2015
0 people found
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As a new landlord I used David Daniels as they were local to the property, I have found them to be very profession friendly and helped me along the journey as Landlord. The letting of the property only took a couple of week as sorted ...
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“I am happy with this agency.If I will be ......”

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Nov 10,2015
Minithumbup
By: 'Paulina'
Nov 10,2015
0 people found
this helpful
I am happy with this agency.If I will be looking for again a new house or flat,for sure I will take advantage with David Daniels....
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“I was very happy using David Daniels to find a ......”

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Oct 16,2015
Minithumbup
By: 'L'
Oct 16,2015
0 people found
this helpful
I was very happy using David Daniels to find a flat. Daniel Matthews was very helpful from the start, even though we had to move in before the flat was officially available, he arranged everything. Having recently seen a lot of other places and met ...
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Comment on agent fees
Their fees were average and I don't object to David Daniels in particular, I just think these fees are a lot of money that you are forced to pay.
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“From the outset I found the staff at David Daniels ......”

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Oct 12,2015
Minithumbup
By: 'Charles'
Oct 12,2015
0 people found
this helpful
From the outset I found the staff at David Daniels very helpful, This was my first venture into becoming a landlord and they have guided me through the process, from initial viewing to letting the property. Within hours of putting the property on the market ...
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“Dealt with John Maasdorp and Daniel Matthews, who appear to ......”

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Oct 06,2015
Minithumbdown
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David
By: 'disappointed'
Oct 06,2015
1 people found
this helpful
Dealt with John Maasdorp and Daniel Matthews, who appear to be great at their job if the whole point of their job is to mislead tenants. Must have gotten A* in drama in high school, given that they enjoy changing their story so much. False ...
read full review
What agent could do to change your mind?
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
Attached Filesnbsp;
Comment on agent fees
Misleading information about what the fees were for, led us to believe the "check in contribution" was for professional cleaning. After 4 weeks of chasing them for a partial refund (house was filthy when we moved in), they said it was actually a consultancy fee. Strange that it took two "professionals" 4 weeks to find out what a fee in the original contract was for, given that it's surely a standard fee for EVERY contract.
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“Realistic valuations, not trying to hype the price to get ......”

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Mar 25,2015
Minithumbup
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Dean Chambers
By: 'JW'
Mar 25,2015
1 people found
this helpful
Realistic valuations, not trying to hype the price to get instructions. Proactive at ironing out difficulties along the way. Fast time to offer....
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“Good and quick service. Really recommended. He answer all the ......”

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Jan 28,2015
Minithumbup
By: 'Victor'
Jan 28,2015
1 people found
this helpful
Good and quick service. Really recommended. He answer all the questions we got and help us to find what is fit we our needs....
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“TERRIBLEWorst agency I have ever seen in my life (I ......”

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Jan 22,2015
Minithumbdown
By: 'A'
Jan 22,2015
4 people found
this helpful
TERRIBLE Worst agency I have ever seen in my life (I lived in 8 different countries and 4 different flats with several agencies in London) They take your money and that's it, do not expect any kind of service even if your flat is harmful I have ...
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What agent could do to change your mind?
Just to be a normal agency
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Comment on agent fees
At this price I expect to have heater during winter...
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“Avoid and go to any other reputable agency or private ......”

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Nov 07,2014
Minithumbdown
By: 'Cheated'
Nov 07,2014
6 people found
this helpful
Avoid and go to any other reputable agency or private landlord......I am say with the service I got from them....
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What agent could do to change your mind?
Please do not steal from people.......!!
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Comment on agent fees
TOO HIGH !!
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By: Daniel Matthews
Nov 11, 2014
View all comments (1)
Please supply the property address, contact details and the nature of your complaint and I will personally look into this matter for you. [email protected] ...

“We are very satisfied with the whole process from the ......”

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Oct 06,2014
Minithumbup
By: 'Mihaela'
Oct 06,2014
2 people found
this helpful
We are very satisfied with the whole process from the begging looking for property until we moved into. Daniel Matthews has been helpful and answered all my questions, and has made me feel confident that any outstanding issues with the property will be resolved.Very ...
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“I found using David Daniel a smooth experience which was ......”

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Jun 18,2014
Minithumbup
By: 'Steven'
Jun 18,2014
4 people found
this helpful
I found using David Daniel a smooth experience which was was important as it's my first time as a landlord. Daniel Matthews and Ciar were always polite and courteous. Importantly they were always prompt in responding to any queries I had....
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“I rented a property through David Daniels and they made ......”

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May 29,2014
Minithumbup
By: 'sophie123'
May 29,2014
4 people found
this helpful
I rented a property through David Daniels and they made my move in very smooth and easy process. This was first time I rented and the letting progressor of the branch helped my with everything from finding out local areas and dine outs. Would recommend ...
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“David Daniels were a great agent to deal with. I ......”

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May 28,2014
Minithumbdown
By: 'darcy1'
May 28,2014
4 people found
this helpful
David Daniels were a great agent to deal with. I found it a very smooth easy process despite the stress of moving homes. I would definitely recommend the staff are very polite and professional....
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“David Daniels was a enjoyable experience, as I had never ......”

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May 27,2014
Minithumbup
By: 'Steve'
May 27,2014
4 people found
this helpful
David Daniels was a enjoyable experience, as I had never rented before. They helped me with what I needed and went through each step telling me about what was next. Come the moving day everything was sorted and I picked up the keys and walked ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:39 AM 05/02/2016 by Lee Correia

Awards won by David Daniels, London E10 5PS



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