Belvoir
Paisley, PA1
2.5/5, 10 reviews
40% recommended
33% lettings valuation accuracy
50% lettings fee satisfaction
www.moneypenny.com

“After booking a viewing 4 days ago to view a flat ......”

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Oct 02,2015
Minithumbdown
By: 'Janice'
Oct 02,2015
3 people found
this helpful
After booking a viewing 4 days ago to view a flat today at rowans wynd paisley at 11:30 I was booked to view I had never been in this paisley area before had to get time off work and a taxi to the flat arrived at 11:25 5 mins early.Waiting a few minutes I noticed nobody outside waiting or around the flat so i called belvoir agency to see when the agent was arriving to be told the viewing was at 11 nobody was going to come even though they had booked me in for 11:30 which was their fault.I asked to speak to someone to see if they could do something but nothing.After coming from cardonald by train then getting a taxi to the flat and taken time off work I am really not happy woth the service at all.I wasn't even asked to book or try book me back in another viewing or somebody would phone me to see why this is happened,I habe now had to get a taxi back to where I stay from rowans wynd,I will not be viewing any property again from belvoir lettings and suggest other people do the same.Would habe been nice to even get a call this morning for someone to have noticed my booking at 11:30 on their computers and thought well there is no booking at that time and habe the decency to call me but no.Really not impressed at all and habe missed out on a says pay thanks again belvoir lettings
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Latest Reviews

View all Reviews 10
16th Apr 2024
reviewed by 'Amber'
“Dealt with Nicola, Amazing help! Lovely staff. Walked in same day found the perfect place and was moved in 2 weeks ......”
5th Feb 2018
reviewed by 'PaisleyPrincess'
“Truly horrendous customer service and attitude to us. We rented a flat for nearly 2 years and the entire experience was ......”
25th Jan 2017
reviewed by 'Jean'
“We have been tenants via various letting agents and these guys are the very best we have experienced. Professional, friendly ......”
23rd Dec 2016
reviewed by 'Harrased'
“Very very disappointed. Filing a formal complaint against this letting agent. They have sent us a fake bill of 488 pounds ......”
14th Dec 2016
reviewed by 'Harassed'
“Very disappointing experience letting a flat with belvoir. Extremely rude staff. Faced mental harassment for the two years we lived ......”
5th Nov 2016
reviewed by 'Dee'
“Viewed a property with this agency. I arrived just before 11am for my 11am booking and and was then left ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Address

Belvoir
8 Silk Street
Paisley
Renfrewshire
PA1 1HG
0141 848 0333

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 33% 50% £395 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 4 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
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  • Home Builder
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“Dealt with Nicola, Amazing help! Lovely staff......”

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Apr 16,2024
Minithumbup
By: 'Amber'
Apr 16,2024
0 people found
this helpful
Dealt with Nicola, Amazing help! Lovely staff. Walked in same day found the perfect place and was moved in 2 weeks later! Amazing staff and so helpful 10/10 would recommend everytime!...
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“Truly horrendous customer service and attitude to us. We rented ......”

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Feb 05,2018
Minithumbdown
By: 'PaisleyPrincess'
Feb 05,2018
3 people found
this helpful
Truly horrendous customer service and attitude to us. We rented a flat for nearly 2 years and the entire experience was a nightmare. They never gave us information from the landlord till the last minute and are just all round terrible to talk to. Every time ...
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Comment on agent fees
No fees as far as i'm aware.
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“We have been tenants via various letting agents and these ......”

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Jan 25,2017
Minithumbup
By: 'Jean'
Jan 25,2017
0 people found
this helpful
We have been tenants via various letting agents and these guys are the very best we have experienced. Professional, friendly and we were treated with courtesy and respect - highly recommend!...
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Comment on agent fees
Excellent - do not charge any fees to tenants
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“Very very disappointed. Filing a formal complaint against this letting ......”

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Dec 23,2016
Minithumbdown
By: 'Harrased'
Dec 23,2016
3 people found
this helpful
Very very disappointed. Filing a formal complaint against this letting agent. They have sent us a fake bill of 488 pounds only for cleaning an already cleaned two bedroom flat. Faced extreme mental harassment in the period we were letting a property with them. Please people ...
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“Very disappointing experience letting a flat with belvoir. Extremely rude ......”

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Dec 14,2016
Minithumbdown
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Kirpa
By: 'Harassed'
Dec 14,2016
4 people found
this helpful
Very disappointing experience letting a flat with belvoir. Extremely rude staff. Faced mental harassment for the two years we lived in the property. Feel sorry for the landlord as they never got correct communication from belvoir. We felt extremely vulnerable and harassed. We have lodged ...
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“Viewed a property with this agency. I arrived just before 11......”

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Nov 05,2016
Minithumbdown
By: 'Dee'
Nov 05,2016
3 people found
this helpful
Viewed a property with this agency. I arrived just before 11am for my 11am booking and and was then left waiting until nearly 11:10 when the person showing us around came out of the flat to say she had been in there showing another couple around ...
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“Whilst Belvoir is a good letting agents overall, their intrusive 3 ......”

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Sep 24,2016
Minithumbup
By: 'UnhappyT'
Sep 24,2016
1 people found
this helpful
Whilst Belvoir is a good letting agents overall, their intrusive 3 month checks are a joke. Pamela is a fantastic woman who is very friendly and treats you as an equal, whereas other members of staff talk down to you and seem to give you almost ...
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Comment on agent fees
Good
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“Friendly helpful professional letting agency - would definitely recommend Denise ......”

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Aug 22,2016
Minithumbup
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Denise
By: 'DP'
Aug 22,2016
0 people found
this helpful
Friendly helpful professional letting agency - would definitely recommend Denise and her team. We have used them for years and they provide a first class service....
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“After booking a viewing 4 days ago to view a flat ......”

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Oct 02,2015
Minithumbdown
By: 'Janice'
Oct 02,2015
3 people found
this helpful
After booking a viewing 4 days ago to view a flat today at rowans wynd paisley at 11:30 I was booked to view I had never been in this paisley area before had to get time off work and a taxi to the flat arrived at 11:25 5 mins ...
read full review
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“No help from them what so ever when the boiler ......”

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Aug 04,2015
Minithumbdown
By: 'Unhappy'
Aug 04,2015
3 people found
this helpful
No help from them what so ever when the boiler broke down. Dampness in the cupboards has not been fixed despite several inquiries taps in the property are leaking badly shower in the bathroom dose not turn of so you need to turn it of ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Belvoir, Paisley PA1 1HG



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