100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 07,2011
Dec 07,2011
15
people found
this helpful
this helpful
What a waste of time! We were promised the world when the house was put on the market. We were told we would be informed every week about internet interest. Nothing. No phone calls. WE had to phone THEM for updates. Worst of all was we were offered an "Open Day" which would be advertised on the internet. This was not done. After phoning the office we were told not to bother staying in as no one was coming. We complained to the area manager which resulted in a visit from his representative who held his hands up to this farce. We are so upset about this waste of time and now we have to start all over again and see if we can find an agent a little more interested than this awful outfit. Would never use them again.
What agent could do to change your mind?
It would not have mattered what he said. or done. We would not use them again.Attached Filesnbsp;
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Latest Reviews
6th Jun 2024
reviewed by 'Evelyn Sharath'
6th Mar 2015
reviewed by 'Darren'
13th May 2014
reviewed by 'rob'
19th Jun 2013
reviewed by 'John'
7th Jul 2012
reviewed by 'sjc'
7th Dec 2011
reviewed by 'Mrs.'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £600 | £600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 06,2024
Jun 06,2024
0
people found
this helpful
this helpful
Worst experience when it came to getting my refund . They have poor communication skills within the departments and nearly a month after vacating I still haven't received my deposit yet...
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Mar 06,2015
Mar 06,2015
1
people found
this helpful
this helpful
I have been dealing with Miss Kara smith, for the last 12 months, and as a landlord I have found her very professional, curtious and polite every time I've spoke to her, and for this reason I will be looking at doing more business with the ...
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Comment on agent fees
Fees were a fair price for the service I recieved
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May 13,2014
May 13,2014
2
people found
this helpful
this helpful
Instructed agent to stop marketing property on 25th march 2014 and still on right move on 13th may after emails telling them to take it off and stop putting off prospective buyer from other agents...
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Jun 19,2013
Jun 19,2013
2
people found
this helpful
this helpful
I sold a this property through the Harwich Office dealing with Aaron/Adam. the sale has not been completed yet I found out on Saturday 16 June, a to let sign had been placed on my property without my knowledge or consent. The letting staff have ...
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What agent could do to change your mind?
This letting agent has acted wholly inappropriately in the matter very unprofessionally without any agreement or approval he/she has trespassed on a property without any authority whatsoeverAttached Filesnbsp;
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Jul 07,2012
Jul 07,2012
6
people found
this helpful
this helpful
property advertised as a open day so arranged to view, agent turned up 2 minutes before time to find the keys did not work so cancelled, i was contacted the following week and asked if i would be putting an offer in, obviously dont talk, i ...
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Dec 07,2011
Dec 07,2011
15
people found
this helpful
this helpful
What a waste of time! We were promised the world when the house was put on the market. We were told we would be informed every week about internet interest. Nothing. No phone calls. WE had to phone THEM for updates. Worst of all was ...
read full review
read full review
What agent could do to change your mind?
It would not have mattered what he said. or done. We would not use them again.Attached Filesnbsp;
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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